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42
CUSTOMER CARE
Before you call for service or assistance
Check the things you can do yourself. Refer to your User guide and check:
1 Your product is correctly installed.
2 You are familiar with its normal operation.
3 You have read the ‘Customising a dry cycle’ and ‘Troubleshooting’ sections.
If after checking these points you still need assistance or parts, please refer to your nearest
Fisher&Paykel trained and supported service technician, Customer Care, or contact us
through our website fisherpaykel.com.
In New Zealand if you need assistance*
Call the Fisher & Paykel Customer Care Centre and talk to one of our
Customer CareConsultants.
Toll Free: 0800 FP CARE or 0800 372 273
Fax: (09) 273 0656
Website: fisherpaykel.com
Postal address: Fisher & Paykel Appliances Ltd, PO Box 58550, Botany, Auckland 2163
If you need service*
Fisher & Paykel has a network of Fisher & Paykel trained and supported service technicians
that can carry out any service necessary on your appliance. Our Customer Care Centre can
recommend a Fisher & Paykel trained and supported service technician in your area.
In Australia if you need assistance*
Call the Fisher & Paykel Customer Care Centre and talk to one of our
CustomerCareConsultants.
Toll Free: 1300 650 590
Fax: (07) 3826 9298
Website: fisherpaykel.com
Postal address: Fisher & Paykel Appliances Australia Pty Ltd, PO Box 798,
ClevelandQLD4163
If you need service*
Fisher & Paykel has a network of Fisher & Paykel trained and supported service technicians
that can carry out any service necessary on your appliance. Our Customer Care Centre
canrecommend a Fisher & Paykel trained and supported service technician in your area.
*If you call, write or contact us via our website please provide:
your name and address, model number, serial number, date of purchase and a complete
description of the problem. This information is needed in order to better respond to
yourrequest for assistance.
Product details can be found on the rear of the dryer, and/or on the inside of the door
below the glass (when the door is open).
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