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Service
To obtain approved HOOVER service
and genuine HOOVER parts, locate
the nearest Hoover Sales and
Service Center or Authorized
Hoover Warranty Service Dealer
(Depot) by:
o checking the Yellow Pages
under "Vacuum Cleaners -
Household" OR-
•, checking the list of Sales and
Service Centers provided with this
cleaner OR-
o checking the Service section of
Hoover on-line at
www.hoover.com OR-
•, calling 1-800-944-9200 for an
automated referral of authorized
service outlet locations (U.S.
only).
Do not send your cleaner to Hoover
in Newton, Iowa for service, this will
only result in delay.
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If further assistance is needed, con-
tact the Hoover Consumer Response
Center, Phone: 1-330-499-9499.
In Canada, contact Hoover Canada,
Burlington, Ontario L7R 4A8,
Phone: 1-800-263-6376.
Always identify your cleaner by the
complete model number when
requesting information or ordering
parts. (The model number appears
on the back of the cleaner.)
If a minor problem occurs, it usually
can be solved quite easily when the
cause is found by using the check-
list below.
Possible Cause
Possible Solution
• Not firmly plugged in
• Plug unit in firmly
• No voltage in wall receptacle
• Check fuse or breaker
• Blown fuse or tripped breaker
• Replace fuse or reset breaker
• Thermal protector activated
• Unplug cleaner and allow cleaner
to cool for 30 minutes (this will
reset the thermal protector)
Possible Cause
Possible Solution
• Broken or worn belt
• Replace belt
• Agitator brush roll worn
• Replace brush roll
• Dirt cup full
• Empty dirt cup
• Filters dirty
• Clean filters
• Incorrect carpet height setting
• Move nozzle control knob to
lower setting
• Blockage in air flow passages
• Clear blockage
Possible cause
Possible solution
• Too much pressure being
applied to tool
• Continue using tool applying light
pressure.
• Blockage in turbine channel
• Remove blockage.
• Broken or worn belt
• Replace belt
• Low cleaner suction
• Check items under "Cleaner won't
pick up".
Possible Cause
Possible Solution
• Incorrect carpet height setting
• Move carpet he/_Thtcontrol to a
higher setting
Possible Cause
Possible Solution
• Belt broken or stretched
• Replace agitator brush roll belt
as described in Figs. 3-16
through 3-21 in the Maintenance
section
Continued _ __
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