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10
Questions Answers
Water is coming out of
the spout of the kettle.
1. Only ll the kettle to the max ll line.
2. Ensure you wait 10 seconds for the boiling water to settle before
pouring.
3. The kettle may still have de-scaling solutions inside. Follow the full
instructions of your de-scaling agent and make sure to rinse the kettle
thoroughly before use.
My kettle will not
switch off.
1. This may be due to a build-up of lime-scale – de-scale your kettle
regularly.
2. The lid on your kettle may not be rmly shut. Push the lid down to
ensure a tight t.
There are water
droplets on the base
unit – should I be
worried?
No. The water droplets are there due to condensation.
This is completely normal.
My kettle will not
switch on.
1. You may not have enough water in your kettle, causing the boil dry
protection to activate. Make sure the water surpasses the min ll line.
2. Check that the kettle is properly connected to the power supply.
3. The element may be broken. Contact The Tower Customer Service
Department on: +44 (0) 333 220 6066.
6 - Troubleshooting
DISPOSAL OF THE UNIT
Appliances bearing the symbol shown here may not be disposed of in domestic rubbish.
You are required to dispose of old electrical and electronic appliances like this separately.
Please visit www.recycle-more.co.uk or www.recyclenow.co.uk for access to information
about the recycling of electrical items.
Please visit www.weeeireland.ie for access to information about the recycling of
electrical items purchased in Ireland.
The WEEE directive, introduced in August 2006, states that all electrical items must be
recycled, rather than taken to landll.
Please arrange to take this appliance to your local Civic Amenity site for
recycling, once it has reached the end of its life.
7 - Recycling
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