224201 OPERATION AND INSTALLATION

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WWW.STIEBEL-ELTRON-USA.COM DHC-E | 13

ENGLISH

WARRANTY | ENVIRONMENT AND RECYCLING

Environment and recycling

Please help us protect the environment. Dispose of the appliance

and its packaging in accordance with national regulations.

17 West Street

West Hatﬁ eld, MA 01088

TOLL FREE 800.582.8423

PHONE 413.247.3380

FAX 413.247.3369

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stiebel-eltron-usa.com

www.stiebel-eltron-usa.com

LIMITED WARRANTY

This Warranty is valid for U.S.A. & Canada only. Warranties

may vary by country. Please consult your local Stiebel Eltron

Representative for the Warranty for your country.

Subject to the terms and conditions set forth in this limited

warranty, Stiebel Eltron, Inc. (the “Manufacturer”) hereby

warrants to the original purchaser (the “Owner”) that each

Tankless Electric Domestic Hot Water Heater (the “Heater”)

shall not (i) leak due to defects in the Manufacturer’s

materials or workmanship for a period of seven (7) years

from the date of purchase or (ii) fail due to defects in the

Manufacturer’s materials or workmanship for a period of

three (3) years from the date of purchase. As Owner’s sole

and exclusive remedy for breach of the above warranty,

Manufacturer shall, at the Manufacturer’s discretion,

send replacement parts for local repair; retrieve the unit

for factory repair, or replace the defective Heater with a

replacement unit with comparable operating features.

Manufacturer’s maximum liability under all circumstances

shall be limited to the Owner’s purchase price for the

Heater.

This limited warranty shall be the exclusive warranty

made by the Manufacturer and is made in lieu of all other

warranties, express or implied, whether written or oral,

including, but not limited to warranties of merchantability

and ﬁ tness for a particular purpose. Manufacturer shall

not be liable for incidental, consequential or contingent

damages or expenses arising directly or indirectly from any

defect in the Heater or the use of the Heater. Manufacturer

shall not be liable for any water damage or other damage

to property of Owner arising, directly or indirectly,

from any defect in the Heater or the use of the Heater.

Manufacturer alone is authorized to make all warranties

on Manufacturer’s behalf and no statement, warranty or

guarantee made by any other party shall be binding on

Manufacturer.

Manufacturer shall not be liable for any damage

whatsoever relating to or caused by:

1. any misuse or neglect of the Heater, any accident to

the Heater, any alteration of the Heater, or any other

unintended use;

2. acts of God and circumstances over

which Manufacturer has no control;

3. installation of the Heater other than as directed by

Manufacturer and other than in accordance with

applicable building codes;

4. failure to maintain the Heater or to operate the Heater

in accordance with the Manufacturer’s speciﬁ cations;

5. operation of the Heater under ﬂ uctuating water

pressure or in the event the Heater is supplied with

non-potable water, for any duration;

6. improper installation and/or improper materials used

by any installer and not relating to defects in parts or

workmanship of Manufacturer;

7. moving the Heater from its original place of installation;

8. exposure to freezing conditions;

9. water quality issues such as corrosive water, hard water,

and water contaminated with pollutants or additives;

Should owner wish to return the Heater to manufacturer

for repair or replacement under this warranty, Owner

must ﬁ rst secure written authorization from Manufacturer.

Owner shall demonstrate proof of purchase, including a

purchase date, and shall be responsible for all removal

and transportation costs. If Owner cannot demonstrate a

purchase date this warranty shall be limited to the period

beginning from the date of manufacture stamped on the

Heater. Manufacturer reserves the right to deny warranty

coverage upon Manufacturer’s examination of Heater.

This warranty is restricted to the Owner and cannot be

assigned.

Some States and Provinces do not allow the exclusion

or limitation of certain warranties. In such cases, the

limitations set forth herein may not apply to the Owner. In

such cases this warranty shall be limited to the shortest

period and lowest damage amounts allowed by law. This

warranty gives you speciﬁ c legal rights and you may also

have other rights which vary from State to State or Province

to Province.

Owner shall be responsible for all labor and other charges

incurred in the removal or repair of the Heater in the ﬁ eld.

Please also note that the Heater must be installed in such a

manner that if any leak does occur, the ﬂ ow of water from

any leak will not damage the area in which it is installed.

14. Warranty

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OPERATION AND INSTALLATION - Page 13