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Warranty Statement
TERMS & CONDITIONS
Page 12
Nexberg Pty. Ltd. trading as EvaKool undertakes to the original purchaser that this product is sold free of defect in materials and/
or workmanship under normal use for a period of 5 years. Subject to the following, EvaKool will repair free of charge or replace at
their discretion your EvaKool fridge/freezer if the unit’s failure is as a direct result of faulty workmanship and/or materials.
• As this is a portable unit subject to a variety
of different operating conditions we strongly
recommend that the unit is regularly inspected by
an EvaKool service agent. Regular maintenance will
ensure that your EvaKool operates to its maximum
efficiency.
• As your EvaKool is a handcrafted product there
may be slight differences between units. These
differences do not constitute a claim under the
terms of this warranty.
• The warranty period commences from the date
of purchase by the original purchaser from an
authorised EvaKool dealer.
• Any claim under this warranty must be made within
five (5) years of the date of purchase of the product.
• EvaKool will honour this warranty on presentation
of proof of purchase of the unit to EvaKool or its
approved service agent. The service agent may be
requested to provide EvaKool with a photocopy of
the proof of purchase to obtain approval to proceed
prior to warranty being honoured.
• Please telephone (07) 5492 7777 for the name of
an authorised service agent or refer to list provided
It is the purchaser’s responsibility to freight the unit
to and from the service agent, Evakool or place of
original purchase.
• EvaKool will not be held responsible for any damage
or loss suffered or cost incurred whilst fridge is in
transit.
• Warranty repairs may only be carried out by an
authorised service agent. EvaKool will not reimburse
repair claims carried out by unauthorised service
agents. Any tampering with any part of the unit by
an unauthorised service agent will automatically
void the warranty.
• If a repair needs to be undertaken and is covered
in terms of this warranty, a warranty authorisation
number must be obtained prior to commencement
of any work.
• Service agents may charge a fee for viewing or
testing the unit. This is not covered by EvaKool or
this warranty and is payable at the service point
unless authorised by EvaKool.
• This warranty is provided in addition to any other
rights and/or remedies you have under law: Our
goods come with guarentees that cannot be
excluded under the Australian Consumer Law.
You are entitled to replacement of refund for a
major faliure and for compensation for any other
reasonably forseeable loss or damage. You are also
entitled to have the goods repaired or replaced if the
goods fail to be of acceptable quality and the failure
does not amount to a major faliure.
• EvaKool will not accept a warranty claim if:
1. Modifications have been carried out to the unit
without EvaKool’s written authority.
2. Damage to or failure of the unit has been caused
in EvaKool’s opinion by incorrect, extreme or
unreasonable use.
3. Damage to or failure of the unit has been
caused in EvaKool’s opinion by misuse, neglect,
accident, impact or similar cause. Refer the
preventative maintenance guidelines.
• Failure to follow the guidelines / recommendations
in the owner’s manual may void the warranty.
• EvaKool has total discretion on the variation of the
warranty terms.
• This warranty cannot be varied by others.
COMPLETE THE ENCLOSED WARRANTY CARD AND
RETURN WITHIN THIRTY (30) DAYS OF PURCHASE.
This warranty is given by Nexberg Pty Ltd ABN 74 065 386 165
16 Enterprise Street, Caloundra
Queensland, Australia 4551
Tel: +61 7 5492 7777 | Fax: +61 7 5492 7733
www.evakool.com
Email: [email protected]