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IN CASE OF EMERGENCY 191
The Device Screen will display the following message
“Vehicle device requires service. Please contact an
authorized dealer.”
An In-Vehicle Audio message will state “Vehicle device
requires service. Please contact an authorized dealer.”
Even if the SOS Call system is fully functional, factors
beyond FCA US LLC’s control may prevent or stop the SOS
Call system operation. These include, but are not limited
to, the following factors:
The ignition is in the OFF position
The vehicle’s electrical systems are not intact
The SOS Call system software and/or hardware are
damaged during a crash
The vehicle battery loses power or becomes discon-
nected during a vehicle crash
LTE (voice/data) 4G (data) network and/or Global Posi-
tioning Satellite signals are unavailable or obstructed
Equipment malfunction at the SOS operator facility
Operator error by the SOS operator
LTE (voice/data) 4G (data) network congestion
Weather
Buildings, structures, geographic terrain, or tunnels
NOTE:
Changes or modifications not expressly approved by the
party responsible for compliance could void the user's
authority to operate the equipment.
Automatic SOS — If Equipped
Automatic SOS is a hands-free safety service that can
immediately connect you with help in the event that your
vehicle’s airbags deploy. Please refer to your provided
radio supplement for complete information.
ASSIST Call
The ASSIST Button is used to automatically connect you to
any one of the following support centers:
Roadside Assistance – If you get a flat tire, or need a
tow, just push the ASSIST button and you’ll be
connected to someone who can help. Roadside Assis-
tance will know what vehicle you’re driving and its loca-
tion. Additional fees may apply for roadside assistance.
SiriusXM Guardian™ Customer Care – In-vehicle
support for SiriusXM Guardian™.
Vehicle Customer Care – Total support for all other
vehicle issues.
Uconnect Customer Care - Total support for Radio,
Phone and NAV issues.
JACKING AND TIRE CHANGING
WARNING!
Ignoring the Rearview Mirror light could mean you
will not have SOS Call services. If the Rearview Mirror
light is illuminated, have an authorized dealer
service the SOS Call system immediately.
The Occupant Restraint Control module turns on the
air bag Warning Light on the instrument panel if a
malfunction in any part of the system is detected. If
the Air Bag Warning Light is illuminated, have an
authorized dealer service the Occupant Restraint
Control system immediately.
CAUTION!
To avoid damage to the mirror during cleaning, never
spray any cleaning solution directly onto the mirror.
Apply the solution onto a clean cloth and wipe the
mirror clean.
WARNING!
Do not attempt to change a tire on the side of the
vehicle close to moving traffic. Pull far enough off the
road to avoid the danger of being hit when operating
the jack or changing the wheel.
Being under a jacked-up vehicle is dangerous. The
vehicle could slip off the jack and fall on you. You
could be crushed. Never put any part of your body
under a vehicle that is on a jack. If you need to get
under a raised vehicle, take it to a service center
where it can be raised on a lift.
Never start or run the engine while the vehicle is on
a jack.
The jack is designed to be used as a tool for changing
tires only. The jack should not be used to lift the
vehicle for service purposes. The vehicle should be
jacked on a firm level surface only. Avoid ice or slip-
pery areas.
7
23_KL_OM_EN_USC_t.book Page 191
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