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5
ENG
BASIC TROUBLESHOOTING
TECHNICAL SPECIFICATIONS OF PRODUCT
Phenomenon Troubleshooting
Light out/power indicator
light is off
Check whether the display and the socket are well connected to power, and
whether the display is in the shutdown mode.
Image blurring, over-large,
over-small, etc.
Enter the menu “Image Setting” and select “Auto Image Adjust” to automatically
adjust the display.
Image over dark Enter the menu “Brightness and Contrast” to adjust the brightness and contrast of
the display.
Display over heat Leave at least 5cm of distance for ventilation around the display and do not place
articles on the display.
Dark/ light spots when
powering on
This is a normal phenomenon. It is due to the backlight illuminates unevenly at
the initial phase of powering on caused by temperature difference. The backlight
can illuminates normally after 20 minutes, and then the dark/light spots will be
corrected.
Image distortion, blinking,
shaking
Check computer setting, select the correct resolution and re-adjust the refresh
frequency.
Power off noise It is a normal phenomenon caused by display discharging in the process of
powering off.
Panel size 27”
Optimal working resolution 1920×1080@165Hz
Power input DC 12V/4.5A
Product has been filed on China energy label website Yes
Blue-light filtering Support
Flicker-free Support
Requirements for working environment
Barometric pressure
Working temperature and humidity
Warehousing temperature and humidity
86kpa~104kpa
0ºC~40ºC 20%~85%
-10ºC~60ºC 10%~90%
Packing size (L x W x T) and weight
Unpacked size (L x W x T) (with base)
Packing size (L x W x T)
Net weight
Gross weight
616x524.5x290.3mm
800x535x185mm
5.35kg
7.95kg
Mode Power consumption
Normal working 54W
Standby ≤0.5W
Power supply management system
Remarks: All technical specifications in this manual and external packages are subject to change without further
notice. In case that there is subtle difference between this manual and practical operation, please follow practical
operation.
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