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11
Troubleshooting
If the problem is: And this condition exists: Then do this
Pilot won’t light
Cylinder valve is closed Open valve
Blockage in orifice or pilot tube Clean or replace orifice or pilot tube
Air in gas line
Open gas line and bleed it (pressing control
knob in) for not more than 1 - 2 minutes or until
you smell gas
Low gas pressure with cylinder valve
fully open
Turn cylinder valve OFF and replace cylinder
Note: Heater operates at
reduced efficiency below 40ºF
(5ºC)
Igniter fails
Use match to light pilot; obtain new igniter and
replace
Pilot won’t stay lit
Dirt built up around pilot Clean dirt from around pilot
Connection between gas valve and
pilot assembly is loose
Tighten connection and perform leak check
Thermocouple is not operating correctly Replace thermocouple
Burner won’t light
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Control knob is not in ON position
Turn control knob to ON
Burner flame is low
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Outdoor temperature is less than 40ºF
and tank is less than 1/4 full
Use a full cylinder
Supply hose is bent or kinked Straighten hose
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Carbon build-up
Dirt or film on reflector and burner screen Clean reflector and burner screen
Thick black smoke
Blockage in burner
Remove blockage and clean burner inside and
outside
Maintenance
WARNING
FOR YOUR SAFETY:
• Do NOT touch or move heater for at least 45 minutes
after use.
• Reflector is hot to the touch.
• Allow reflector to cool before touching.
To enjoy years of outstanding performance from your
heater, make sure you perform the following maintenance
activities on a regular basis:
Keep exterior surfaces clean.
.Use warm soapy water for cleaning. Never use
flammable or corrosive cleaning agents.
.While cleaning your unit, be sure to keep the area
around the burner and pilot assembly dry at all
times. Do not submerge the control valve
assembly. If the gas control is submerged in water,
do NOT use it. It must be replaced.
Air flow must be unobstructed. Keep controls, burner,
and circulating air passageways clean. Signs of possible
blockage include:
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