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TROUBLESHOOTING
36
|
ENG
SYMPTOM SOLUTION
Bose SoundLink
Bluetooth speakers
do not pair together
manually
Download the Bose Connect app for an additional method for
pairing your Bose speakers (see page 13).
No sound
On your mobile device, turn the Bluetooth feature o and then
on. Remove your speaker from the Bluetooth list on your device.
Pair your device again.
Increase the volume on your speaker, your device and
music source.
Make sure voice prompts are on. Press the Bluetooth button l to
hear the connected mobile device. Make sure you are using the
correct device.
Use a dierent music source.
Pair a dierent device (see page 24).
If two devices are connected, pause your other device.
No sound from a
cabled device
Power on the device and play music.
Increase the volume on your speaker and device.
Press and release the Input mode button 7 until the Input light
glows white.
Use a dierent cable.
Connect a dierent device.
Poor sound quality
Use a dierent music source.
Pair a dierent device (see page 24).
If there are two devices connected, disconnect the second device.
Increase the volume on the device.
Check device audio settings.
Poor sound quality from
a cabled device
Increase the volume on your speaker and device.
Use a dierent cable.
Connect a dierent device.
Check device audio settings.
Audio plays from the
wrong device (when two
devices are connected)
Make sure voice prompts are on. Press the Bluetooth button l
to hear the connected device(s). Make sure you are using the
correct device.
Pause or quit the music source on the device playing music.
Disconnect the second device.
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