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Warranty
LIMITED ONE YEAR PARTS AND LABOR PLUS ADDITIONAL 2ND THROUGH 5TH YEAR
SEALED SYSTEM PART ONLY WARRANTY COVERING ISLANDAIRE THRU-WALL AIR
CONDITIONERS & HEAT PUMPS
THIS WARRANTY APPLIES TO THE AIR CONDITIONER UNIT (“THE UNIT”) THAT IS THE SUBJECT OF THIS
SALE AND IS IN LIEU OF ALL OTHER WARRANTIES EXPRESSED OR IMPLIED. THIS WARRANTY DOES NOT AP-
PLY TO ANY ACCESSORY THAT IS NOT A PART OF THE UNIT AS SHIPPED BY ISLANDAIRE. THIS WARRANTY
APPLIES ONLY TO THE ORIGINAL EQUIPMENT AT THE ORIGINAL INSTALLATION LOCATION. PROOF OF
PROPER, ROUTINE MAINTENANCE WILL BE REQUIRED IN ORDER TO MAINTAIN EXTENDED WARRANTY.
ISLANDAIRE the “Company” of St. James, New York warrants that the unit is free from defects in material and workman-
ship under normal use and service, for the twelve-month period following the date of installation*.
WARRANTY Coverage includes repair or replacement, at the Company’s option, of any defective parts that fail under
normal use for the rst 365 days aer the date of equipment installation* under the terms, conditions and limitations of
the warranty. All defective parts shall be returned within thirty days aer removal to the Company at such locations as the
Company may designate. Islandaire reserves the right to impose an inspection charge and/or a restocking fee in cases where
parts or equipment have been improperly returned as defective and/ or as being in warranty. A warranty part can only be
replaced one time over the duration of the warranty period.
WARRANTY coverage also includes Labor Charges on all covered repairs performed by a Islandaire Authorized Service
Agent in accordance with the terms, conditions and limitations of the warranty. Extra charges such as emergency calls,
nuisance calls, mileage, overtime or shipping are not covered.
On occasion, wires may become disconnected or components may be dislodged from their bases as a result of rough
handling during transport, causing improper functioning of the unit. Immediately following installation, the installing con-
tractor is responsible to check, test and start the unit, including physically operating the unit in both cooling and heating
modes, and correcting any minor deciencies noted. Additionally, the installing contractor is responsible to provide unit
operation instruction by an experienced person.
ADDITIONAL SEALED SYSTEM WARRANTY Coverage includes replacement of any part of the sealed refrigeration
system, including the compressor, evaporator, condenser and connecting tubing, that proves to be defective from the 2nd
through 5th year from date of installation. Labor is not included. Freight charges for replacement and return of defective
warranty parts will be the Company’s responsibility.
IN NO EVENT SHALL THE COMPANY’S MAXIMUM LIABILITY EXCEED THE SELLING PRICE OF THE UNIT
CLAIMED TO BE DEFECTIVE.
As a condition precedent to the Company’s obligation under this WARRANTY, it shall be the obligation of the Owner dur-
ing the designated WARRANTY period to furnish the following information to the Company within three days aer unit
failure: 1) Model Number and Serial Number of unit involved, 2) A full and complete description of the problem encoun-
tered with the unit. Upon receipt of the above information, the Company will reply to the Owner within a period not to
exceed een working days, with a description of the action the Company desires to take.
For warranty service, contact an Islandaire Authorized HVAC Service Agent.
Contact the Islandaire Customer Service Department at U.S. 800-886-2759.
To validate this WARRANTY, you must complete the registration information below and return the pre-addressed card
to Islandaire within seven days of equipment installation. e actual warranty type for your equipment is stated on the
original Islandaire invoice for said equipment. Proof of installation date is required. *Please be advised where no Warranty
Registration Card has been returned, the original date of invoice of the equipment shall become the start date of the
warranty period.
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