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English
Troubleshooting
English60
Problem Action
Leaks water.
• Make sure the door is properly closed.
• Make sure all hose connections are tight.
• Make sure the end of the drain hose is correctly inserted and secured to the
drain system.
• Avoid overloading.
• Use high efficiency (HE) detergent to prevent oversudsing.
• Check the drain hose.
- Make sure the end of the drain hose is not placed on the floor.
- Make sure the drain hose is not clogged.
Has odours.
• Excessive suds collect in recesses and can cause foul odours.
• Run cleansing cycles to sanitise periodically.
• Clean the door seal (diaphragm).
• Dry the washing machine interior after a cycle has finished.
No bubbles are seen
(Bubble models only).
• You may not be able to see bubbles if there is too much items in the drum.
• Severely contaminated laundry may not generate bubbles.
Can I open the AddWash
door at any time?
• The AddWash door can be opened only when the
indicator appears.
However, it does not open in the following cases:
- When the boiling or drying process is running and the internal
temperature becomes high
- If you set the Child Lock for safety reasons
- When the drum wash or drum drying cycle that does not involve
additional laundry is running.
A message appears on
the display to alert that
dispenser is open.
• Check if the detergent drawer is closed properly.
- Open the detergent drawer and close it again. Make sure it’s closed
properly.
If a problem persists, contact a service center. The number of the service center is on the label attached to
the product.
U-PJT_COMBO-MD_SimpleUX_DC68-04199Q-00_EN.indd 60 2021/2/5 14:53:28
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