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Before you call for service...
Problem Possible Causes What To Do
Dishes don't dry Low inlet water
temperature
, Hake sure inlet water temperature is at least 120°F.
SelectHEATEDDRY.
Use HOTSTARTand ADDED HEAToptions.
Selecta higher cycle, such as POTS& PANSor HEAVYWASH.
Rinseagent dispenser , Check the rinse agent dispenser and fill as required.
is empty
Dishes and flatware inlet water temperature , Raisethe water heater temperature to !20°F.
not clean is below 120°F. , Use HOTSTART,POTS& PANSor HEAVYWASH and HI TEHPWASH.
Too little detergent , SeeUsingthe dishwasher section, refer to Proper Useof Detergent for
detergent recommendations,
Old or damp powdered , See Using the dishwasher section, refer to Proper Useof Detergent for
detergent detergent recommendations.
Water pressure is , Turn on a faucet. Iswater coming out more slowly than usual? Ifso,
temporarily low wait until pressure is normal before using your dishwasher.
Air gap is clogged Clean the air gap.
Improper rack loading Hake sure large dishware does not block detergent dispenser or wash arm.
No air gap or high , Verifythat you have an air gap or a high drain loop. Referto
drain loop the Installation Instructions.
Spots and filming
an glasses and
flatware
Extremely hard water
Low inlet water
temperature
Overloading the
dishwasher
Improper loading
Old or damp powder
detergent
Rinseagent dispenser
empty
Too little detergent
Use Cascade®RinseAidTM rinse agents to remove spots and prevent
new film buildup.
To remove stubborn spots and pre-existing film from glassware:
1 Remove all metal utensils from the dishwasher.
2 Do not add detergent.
3 Select the longest cycle.
4 Start the dishwasher and allow to run for 18 to 22 minutes.
Dishwasher will now be in the main wash.
5 Open the door and pour 2 cups (500 ml) of white vinegar into the
bottom of the dishwasher.
6 Closethe door and allow to complete the cycle. If vinegar rinse
doesn't work: Repeat as above, except use 1/4 cup (60 ml) of citric
acid crystals instead of vinegar.
Cloudiness on Combination of soft , This is called etching and is permanent. To prevent this from
glassware water and too much happening, use less detergent if you have soft water. Wash glassware in
detergent the shortest cycle that will get it clean.
Water temperature Lower the water heater temperature.
entering the dishwasher
exceeds 150°F.
Detergent cup lid Dial is not in the OFF , Turn the Timer Dial to OFF.
won't latch position
Detergent left in Dishes are blocking the , Reposition the dishes.
dispenser cups detergent cups
Steam This is normal , Steam comes through the vent by the door latch during drying and
when water is being pumped out.
Black orgray Aluminum utensils have , Remove marks with a mild,abrasive cleaner.
marks on dishes rubbed against dishes
Control panel lights Time too long between , Each pad must be touched within 30 seconds of the others. To relight,
go offwhen you are touching or selecting touch any pad again or unlatch and relatch the door.
setting controls pads
Control panel Door latch may not , Call for service.
responded to inputs be properly seated
but dishwasher never
filled with water
16
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