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9
3. The green LED (if provided) is o and the appliance is
not working.
• Is there a power failure?
• Is the plug properly inserted in the socket?
• Is the electric cable intact?
4. The green LED (if provided) is o and the appliance is
working.
• The green LED is not working. Contact the After Sales
Service for a replacement.
5. The compressor runs continuously.
• Have hot foods been put in the appliance?
• Has the appliance lid been left open for a long time?
• Is the appliance positioned in a very warm room or near
heat sources?
• Is the thermostat setting correct?
• Has the fast freeze function (depending on model) been
pressed by mistake?
6. Too much ice on the upper edge.
• Are the defrost water drainage plugs correctly positioned?
• Is the appliance lid properly closed?
• Is the appliance lid seal damaged or deformed?
(See chapter “Installation”)
• Have the 4 protection pieces been removed?
(See chapter “Installation”)
7. Condensation forms on the external walls of the
appliance
• It is normal for condensation to form under certain
atmospheric conditions (humidity above 85%) or if the
appliance is located in a damp or poorly ventilated room.
The performance of the appliance is in no way a ected.
8. The layer of ice on the internal walls of the appliance is
not uniform.
• This phenomenon is quite normal.
AFTERSALES SERVICE
Before contacting After-Sales Service:
1. See if you can solve the problem yourself.
2. Switch the appliance on again to see if the problem has
been solved. If it has not, disconnect the appliance from
the power supply and wait for about an hour before
switching on again.
3. If the problem persists after this course of action, contact
After- Sales Service.
Specify:
• the nature of the fault,
• the model,
• the service number (the number after the word SERVICE on
the rating plate on the rear of the appliance)
• your full address,
• your telephone
number and area
code.
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