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SoJutions To Common Problems
Water/Moisture/Frost Outside Refrigerator
Problem Cause Correction
Moisture collects on outside
of refrigerator or between
doors.
• Weather is humid
• Door is slighfiy open, causing cold air
from inside refrigerator to meet warm
air from outside.
• This is normal in humid weather When humidity is
lower, the moisture should disappear.
• See Problem section Opening/Closing Of
Doors/Drawers.
Automatic Ice Maker
Problem Cause Correction
Ice maker is not making any
ice.
Ice maker is not making
enough ice
• Ice maker power switch is Off
• Water supply is not connected to
refrigerator.
• Household water line valve is not
open
• Freezer is not cold enough.
• Valve on cold water pipe is clogged
or restricted by foreign matenal. If
valve is of the self-piercing type it
may not have created a sufficiently
sized hole in tube for water to pass
through)
• Checkto see ifthe water dispenser
is dispensing water
• Water filter is not compEetely seated.
• Ice maker is producing less ice than
you expect.
• Turn on power swdch
• Connect water supply (see Installation Instructions)
• Turn on household water line valve.
• See Problem section Temperatures Are Too Warm.
• Turn off household water line valve. Remove valve
Ensure that valve is not a self-piercing valve. Clean
valve. Replace valve if necessary.
• If not, the ice & water filter cartridge is clogged or
restricted, and must be replaced.
• Push firmly until the water filter snaps into place
• Ice maker should produce approximately 4-5 pounds
of ice every 24 hours Express Ice should produce
up to 6 pounds of ice every 24 hours
• See Problem section Temperatures Are Too Warm.
• Turn on household water line valve.
• Freezer is not cold enough.
• Household waterline valve is not
completely open
• Check to see if water dispenser is • If it is, replace the ice & water filter cartridge
dispensing slower than normal
Ice maker will not stop • Ice maker wire signal arm is being • Move item and release wire signal arm Remove any
making ice held down by some item in the ice cubes frozen together over wire signal arm
freezer
Ice maker is not separating • Ice cubes are not being used • Remove and shake ice bin to separate cubes.
the ice cubes frequently enough
• Ice cubes are hollow or smaller than • The ice & water filter cartridge may be clogged
normal Replace filter cartridge
Ice has bad odor and taste • Ice has picked up odor or flavor from • Cover foods tightly. Discard stale ice Ice maker will
strong food stored in refrigerator or produce fresh supply
freezer
• Water running to ice maker has poor
taste or odor.
• Ice not used frequently enough.
• Add filter to water supply line. Consult a water
purifying company
• Discard stale ice
241540100_eb_sxs_Use&Care_En.pmd 38 1/22/2004, 10:34 AM
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