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Is the detergent separator in the correct position?
Separator should be in the front position when using liquid
detergent and in the back position when using powdered
detergent.
Load too wet
• Did you use the right cycle for the load being washed?
Select a cycle with a higher spin speed.
Did you wash a single item or bulky items or have you
overloaded the washer?
A single item, bulky items, or overloading may cause
imbalance. Add items or try to evenly distribute your wet
laundry in the drum, and start a DRAIN/SPIN cycle. If the
laundry is still wet, take half of the load out of the washer and
try again.
Residue or lint on load
• Did you add detergent to the dispenser?
For best results, add detergent to the detergent
compartment. Do not add detergent to the washer drum.
• Did you sort properly?
Sort lint givers (towels, chenille) from lint takers (corduroy,
synthetics). Also sort by color.
Did you overload the washer?
Do not overload the washer. The washer can be fully loaded,
but not tightly packed. The wash load must be balanced. Lint
can be trapped in the load if overloaded.
• Check the following:
Was paper or tissue left in pockets?
• Did you use enough detergent?
Follow manufacturer's directions. Use enough detergent to
hold the lint in the water.
• Is your water colder than 70°F (21°C)?
Wash water colder than 70°F (21°C) may not completely
dissolve the detergent.
Are you using a low speed wash cycle?
Powdered detergents may not dissolve well in a slow speed
cycle. For best results, use liquid detergent for slow speed
cycles such as Delicate/Hand Washables, Silk and Wool.
Stains on load
• Did you add detergent to the dispenser?
For best results, add detergent to the detergent
compartment. Do not add detergent to the washer drum.
Did you use enough detergent?
Use enough detergent to remove soil and hold it in suspension.
For best performance, use a High Efficiency detergent.
Follow manufacturer's recommendations for the type of load
you are washing.
• Is there above average iron (rust) in water?
You may need to install an iron filter.
• Did you properly sort the load?
Sort dark clothes from whites and lights.
• Did you unload the washer promptly?
To avoid dye transfer, unload the washer as soon as it stops.
• Did you use a fabric softener dispensing ball?
Dispensing balls will not operate correctly with this washer.
Add liquid fabric softener to the fabric softener compartment.
Did you use powdered detergent in a low-speed cycle?
Consider using liquid detergent.
Did you use Quick Wash on a large load?
For best results, use Quick Wash for small (2-3 items), lightly
soiled loads.
Load is wrinkled
• Did you unload the washer promptly?
Unload the washer as soon as it stops.
Did you use the right cycle for the load being washed?
Use the Delicate/Hand Washables cycle or another cycle with
a low spin speed to reduce wrinkling.
Did you overload the washer?
The wash load must be balanced and not overloaded. Loads
should tumble freely during washing.
Gray whites, dingy colors
• Did you properly sort the load?
Dye transfer can occur when mixing whites and colors in a
load. Sort dark clothes from whites and lights.
• Was the wash temperature too low?
Use hot or warm washes if safe for the load. Make sure your
hot water system is adequate to provide a hot water wash.
Did you use enough detergent, or do you have hard
water?
Use more detergent for washing heavy soils in cold or hard
water.
Cycle too long
Did you choose the Sanitary cycle?
The heater will be activated to provide maximum cleaning
performance. Additional time will be added to the regular
cycle to heat the water. This additional time will depend on
the load size and the hot water inlet temperature.
Is "SUD" shown in the display?
Excessive sudsing has been detected and a suds routine has
been started to reduce excessive suds. This routine will add
time to the original cycle.
Did you wash a large load using the Quick Wash cycle?
The Quick Wash Cycle is designed for smaller load sizes
(2-3 items of lightly soiled garments). If larger loads are
washed using this cycle, wash time will be increased.
Did you wash a large load using a gentle cycle?
When using the Delicate/Hand Washables, Silk, and Wool
cycles you should use small loads. This ensures a gentle
wash for your garments without increasing cycle times.
Did the load cause imbalance?
When too much imbalance occurs, an imbalance routine will
start to redistribute the load. During the imbalance routine,
the time displayed may pause until this activity is complete,
then resume with the remainder of the cycle.
Door locked at end of wash cycle
Did all of the water drain out of the washer during the
spin?
Select DRAIN/SPIN to remove any water remaining in the
washer. The washer door will unlock at the end of the drain.
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