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TheseguidelinesshouldbeusedbyaqualifiedserviceagentCallSearsServiceat1-800-4-MY-HOME(1-800-469-4663)
forassistance.Informtheassociatethatthisisa"FlammableVaporIgnitionResistant"Product.
Improperly sealed, hot or cold supply connection,
relief valve, drain valve, or thermostat threads.
Leakage from other appliances or water lines.
Condensation of flue products.
Thermal expansion in closed water system.
Improperly seated valve.
Tighten threaded connections.
WATER LEAKS
Inspect other appliances near water heater.
Refer to CONDENSATION.
Install thermal expansion tank (DO NOT plug T&P valve).
LEAKING T&P VALVE Check relief valve for proper operation
(DO NOT plug T&P valve).
High sulfate or mineral content in water supply. Drain and flush heater thoroughly, then refill.
SMELLY ODORS
Bacteria in water supply. Chlorinate or aerate water supply.
Gas control knob not positioned correctly. Referto LIGHTING INSTRUCTIONS.
Main gas supply off. Turn on main gas Shut-off valve.
Igniter tip more than 1/8" from pilot hood. Adjust igniter tip.
Thermocouple malfunction. Replace pilot assembly.
Thermocouple TCO malfunction. Replace pilot assembly.
Melted insulation on igniter wire or shorting Contact Sears Service to determine cause.
PILOT WILL NOT LIGHT of igniter wire.
High ambient room temperature. Contact Sears Service to determine cause.
Wire disconnected from spark igniter. Reconnect wire connector to spark igniter.
Broken electrode or electrical wire. Replace pilot assembly.
Piezo Igniter generator fails to operate or Replace Piezo Igniter generator.
malfunctions.
Thermocouple TCO malfunction. Replace pilot assembly.
High ambient room temperature. Contact Sears Service to
determine cause.
BURNER WILL NOT Dirty or clo_l,ged air intake screen. Clean and reinstall air intake screen.
STAY LIT Flame arrestor openings blocked. Contact Sears Service to
determine cause.
Defective Gas Control. Replace Gas Control.
Dirty pilot burner. Clean pilot assembly.
Dirty or clogged air intake screen. Clean and reinstall air intake screen.
PILOT OUTAGE Thermocouple tip is not in contact with pilot flame. Insert thermocouple correctly.
Thermocouple malfunction. Replace pilot assembly.
Thermocouple TCO malfunction. Replace pilot assembly.
Defective Gas Control. Replace Gas Control.
Heater not lit or thermostat not on. Refer to LIGHTING INSTRUCTIONS.
Thermostat set too low. RefertoTEMPERATURE REGULATION.
Heater undersized. Reduce hot water use.
NOTENOUGH Low gas pressure. Contact your gas supplier.
HOTWATER Incoming water is unusually cold. Allow more time for heater to re-heat
Leaking hot water pipes or fixtures. Have plumber check and repair leaks.
High temperature limit switch activated. Contact Sears Service to
determine cause.
WATER TOO HOT Thermostat set too high. Refer toTEMPERATURE REGULATION,
WATER HEATER SOUNDS Condensation dripping on burner. Refer to CONDENSATION.
SIZZLING - RUMBLING Sediment or calcium in bottom of heater tank. Clean sediment from tank. Refer to DRAINING
instructions in Maintenance section of manual.
SOOTING Improper combustion. No adjustment available. Contact Sears Service
to determine cause.
Lack of supply air,
Improperly installed vent piping.
Downdraft,
Poor combustion.
VENTGASODORS
Contact Sears Service to determine cause,
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