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19
12/14
IF YOU NEED SERVICE:
1. Before contacting us to arrange service, please determine whether your product requires repair. Some
questions can be addressed without service. Please take a few minutes to review the Troubleshooting or
Problem Solver section of the Use and Care Guide, scan the QR code on the right to access additional
resources, or visit
https://jennair.custhelp.com.
2. All warranty service is provided exclusively by our authorized Jenn-Air Service Providers. In the U.S. and
Canada, direct all requests for warranty service to:
Jenn-Air Customer eXperience Center
1-800-JENNAIR (1-800-536-6247).
If outside the 50 United States or Canada, contact your authorized Jenn-Air dealer to determine whether another warranty applies.
JENN-AIR®
MAJOR APPLIANCE
LIMITED WARRANTY
ATTACH YOUR RECEIPT HERE. PROOF OF PURCHASE IS REQUIRED
TO OBTAIN WARRANTY SERVICE.
Please have the following information available when you call the
Customer eXperience Center:
■ Name, address and telephone number
■ Model number and serial number
■ A clear, detailed description of the problem
■ Proof of purchase including dealer or retailer name and address
TWO YEAR LIMITED WARRANTY
WHAT IS COVERED WHAT IS NOT COVERED
For two years from the date of
purchase, when this major appliance
is installed, operated and maintained
according to instructions attached to
or furnished with the product, Jenn-
Air brand of Whirlpool Corporation or
Whirlpool Canada LP (hereafter “Jenn-
Air”) will pay for Factory Specified
Replacement Parts and repair labor
to correct defects in materials or
workmanship that existed when this
major appliance was purchased, or at
its sole discretion replace the product.
In the event of product replacement,
your appliance will be warranted for
the remaining term of the original unit’s
warranty period.
YOUR SOLE AND EXCLUSIVE
REMEDY UNDER THIS LIMITED
WARRANTY SHALL BE PRODUCT
REPAIR AS PROVIDED HEREIN.
Service must be provided by a Jenn-
Air designated service company. This
limited warranty is valid only in the
United States or Canada and applies
only when the major appliance is
used in the country in which it was
purchased. This limited warranty is
effective from the date of original
consumer purchase. Proof of original
purchase date is required to obtain
service under this limited warranty.
1. Commercial, non-residential, multiple-family use, or use inconsistent with published user,
operator or installation instructions.
2. In-home instruction on how to use your product.
3. Service to correct improper product maintenance or installation, installation not in accordance
with electrical or plumbing codes or correction of household electrical or plumbing (i.e. house
wiring, fuses or water inlet hoses).
4. Consumable parts (i.e. light bulbs, batteries, air or water filters, preservation solutions, etc.).
5. Defects or damage caused by the use of non-genuine Jenn-Air parts or accessories.
6. Conversion of products from natural gas or L.P. gas.
7. Damage from accident, misuse, abuse, fire, floods, acts of God or use with products not
approved by Jenn-Air.
8. Repairs to parts or systems to correct product damage or defects caused by unauthorized
service, alteration or modification of the appliance.
9. Cosmetic damage including scratches, dents, chips, and other damage to the appliance
finishes unless such damage results from defects in materials and workmanship and is
reported to Jenn-Air within 30 days.
10. Discoloration, rust or oxidation of surfaces resulting from caustic or corrosive environments
including but not limited to high salt concentrations, high moisture or humidity or exposure to
chemicals.
11. Food or medicine loss due to product failure.
12. Pick-up or delivery. This product is intended for in-home repair.
13. Travel or transportation expenses for service in remote locations where an authorized Jenn-Air
servicer is not available.
14. Removal or reinstallation of inaccessible appliances or built-in fixtures (i.e. trim, decorative
panels, flooring, cabinetry, islands, countertops, drywall, etc.) that interfere with servicing,
removal or replacement of the product.
15. Service or parts for appliances with original model/serial numbers removed, altered or not
easily determined.
The cost of repair or replacement under these excluded circumstances shall be borne by
the customer.
DISCLAIMER OF IMPLIED WARRANTIES
IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR IMPLIED WARRANTY OF FITNESS FOR A
PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states and provinces do not
allow limitations on the duration of implied warranties of merchantability or fitness, so this limitation may not apply to you. This warranty gives
you specific legal rights, and you also may have other rights that vary from state to state or province to province.
DISCLAIMER OF REPRESENTATIONS OUTSIDE OF WARRANTY
Jenn-Air makes no representations about the quality, durability, or need for service or repair of this major appliance other than the
representations contained in this warranty. If you want a longer or more comprehensive warranty than the limited warranty that comes with this
major appliance, you should ask Jenn-Air or your retailer about buying an extended warranty.
LIMITATION OF REMEDIES; EXCLUSION OF INCIDENTAL AND CONSEQUENTIAL DAMAGES
YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. JENN-
AIR SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states and provinces do not allow the exclusion or
limitation of incidental or consequential damages, so these limitations and exclusions may not apply to you. This warranty gives you specific
legal rights, and you also may have other rights that vary from state to state or province to province.
https://jennair.custhelp.com
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