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28 / EN
Cordless Stick Vacuum Cleaner / User Manual
6 Problems and remedies
A
CAUTION: Check the following points before asking for repair assistance from the service department.
PROBLEM POSSIBLE CAUSE SOLUTION
Not operating
Battery is discharged. Charge it.
Battery may be unseated.
Remove the battery and install it
again.
Vacuum connection is blocked.
Separate the appliance as body (10),
brush (8) and wand (6). Inspect and
clean the connection points.
Suction power is getting reduced.
Dust reservoir (11) is full.
Clean the dust reservoir (11) and
the filter.
You may have reached the cleaning
period of the filters.
Clean the filters.
Filters may be deformed as a result
of operation and their replacement
period may have come.
Please contact the customer
services to buy a new filter.
Motor inlet foam is not cleaned.
Clean the filters and recharge the
appliance.
Hair and similar materials may have
tangled on the rotating roll on the
turbo brush (8).
Clean the turbo brush roll.
There is disturbing noise from the
motor.
Vacuum connection is blocked.
Separate the appliance as body
(10), brush (8) and wand (6).
Inspect and clean the connection
points.
Something may have stuck between
the dust reservoir and the filter.
Open the dust reservoir and inspect
the filter area.
Cannot charge the vacuum cleaner.
The vacuum cleaner is not installed
to the charging dock (15).
Install the vacuum cleaner to the
charging dock (15). Make sure that
it is seated properly. Check the
connection.
Operates for a very short time after
charging.
It is not charged for the adequate
period.
Charge for 4-5 hours as per the
instructions.
Motor inlet foam is not cleaned.
Clean the filters and recharge the
appliance.
Battery life is deteriorated.
Contact the customer services to
buy a new battery.
The colour indicator on the screen
is illuminated in red.
Your appliance is about to
discharged.
Charge it.
The animation indicating that the
brush is blocked is displayed on
the screen and the appliance has
stopped operating.
Hair and similar materials may have
tangled on the rotating roll on the
turbo brush (8).
Clean the turbo brush roll.
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