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165 Using the Parental Settings function
166
Audio and Video Functions for the Visually or Hearing
Impaired
172 Using Voice Assistants on the TV
173
Using Other Functions
175
HbbTV
176 Using a TV Viewing Card (“CI or CI+ Card”)
179 Teletext Feature
Precautions and Notes
183 Before Using the Recording and Timeshift Functions
185
Supported broadcasting audio options
186
Read Before Using Apps
187 Read Before Using the Internet Function
189 Read Before Playing Photo, Video or Music Files
204 Read After Installing the TV
205
Supported Resolutions for UHD Input Signals
206
Resolutions for Input Signals supported by 8K models
(QN7**B Series or higher)
207 Supported Resolutions for FreeSync (VRR)
208 Read Before Connecting a Computer (Supported
Resolutions)
211 Supported Resolutions for Video Signals
213
Read Before Using Bluetooth Devices
214
Licences & Other Information
Troubleshooting
Picture Issues
216
The screen is ashing or has become dark
217 The picture is not bright, or the picture colours do not look
clear
218 The picture colours are black and white or do not look the
way they should look
218 The TV automatically turns off by itself
219 TV (The Frame TV) cannot be turned off.
219 Unable to power on
219 The TV remains on or does not turn on automatically.
220
Unable to nd a Channel
220 The TV image does not look as good as it did in the store.
220 Displayed video looks blurry
221 The picture is distorted.
221 There is a dotted line on the edge of the screen.
221
The picture won’t display in full screen.
221
The Subtitle function in the TV menu is deactivated.
222
Subtitles appear on the TV screen.
222
The HDR of the connected external device turns off.
Sound and Noise Issues
223 How can I connect an audio device to the TV?
223 There is no sound or the sound is too low at maximum
volume.
223
The picture is good but there is no sound.
224
HDMI (eARC) is connected, and there is no sound.
224
The speakers are making an odd sound.
224
The sound is interrupted.
225
Whenever a function is used on the TV or the channel is
changed, the TV voices the activity. The TV explains in voice-
over the video scenes displayed on the screen.
225 The TV audio is not being played through the Sound bar or
A/V receiver.
225 The sound is not heard clearly.
226 The volume of the external device cannot be adjusted.
226 I want to turn the TV and audio device off and on at the
same time.
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