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14
Troubleshooting
If you experience Possible Causes Solution
Dryer Results
Clothes are not drying
satisfactorily or drying
times are too long (cont.)
Fabric softener sheets are blocking
the grille.
The air outlet grille is just inside the door, behind the lint
screen. Check that it is not blocked by a fabric softener sheet.
Use only one fabric softener sheet, and use it only once.
The dryer is located in a room with
temperature below 45ºF (7ºC).
Proper operation of dryer cycles requires temperatures above
45ºF (7ºC).
The dryer is located in a closet. Closet doors must have ventilation openings at the top and
bottom of the door. The front of the dryer requires a minimum of
1" (25 mm) of airspace, and, for most installations, the rear of the
dryer requires 5" (127 mm). See Installation Instructions.
Cycle time is too short
The load may not be contacting
the sensor strips on Automatic
Cycles.
Level the dryer. See Installation Instructions. All four dryer
feet should be in rm contact with the oor.
Clothes are coming out of the Steam
cycles with damp or wet spots.
Under certain environmental or installation conditions you may
experience underdrying. Select the Quick Refresh cycle. Then
select the appropriate time based on the load to be refreshed.
The Automatic Cycles are ending
early.
Change the dryness level setting on Automatic Cycles.
Increasing or decreasing the dryness level will change the
amount of drying time in a cycle. If loads are consistently ending
too early, see also “Changing the Automatic Cycle settings to
increase drying time”.
Lint on load Lint screen is clogged with lint. Clean lint screen before each load.
Stains on load Improper use of fabric softener. Add dryer fabric softener sheets at the beginning of the cycle.
Fabric softener sheets added to a partially dried load can stain
your garments. Do not use fabric softener sheets with Steam
Cycles.
Stains on drum Loose dyes in clothes. Drum stains are caused by dyes in clothing (usually blue jeans).
These will not transfer to other clothing.
Loads are wrinkled The load was not removed from dryer
at the end of the cycle.
Select Enhanced Touch Up or Quick Refresh cycles (on some
models) to tumble the load with water and heat. These cycles
are best for smoothing out wrinkles and reducing odors from
loads consisting of wrinkle-free cotton, cotton polyester blends,
common knits, and synthetic garments.
NOTE: Refer to garment care label instructions. Dry clean
only garments are not recommended.
The dryer was overloaded. Dry smaller loads that can tumble freely. When using the
Enhanced Touch Up cycle, be sure to select the correct number
of garments to be refreshed. Results may also vary depending
on fabric type. This cycle is best for reducing wrinkles and odors
from loads consisting of wrinkle-free cotton, cotton polyester
blends, common knits, and synthetics.
For steam cycles, the water is not
properly connected with the dryer.
Make sure water is connected to the dryer. Check that water
inlet hose is connected to both the faucet and dryer’s water inlet
valve. Check that the water supply is turned on.
Odors Recent painting, staining, or
varnishing in the area where your
dryer is located.
Ventilate the area. When the odors or fumes are gone from the
area, rewash and dry the clothing.
For Steam Cycles, the water is not
properly connected with the dryer.
Make sure water is connected to the dryer. Check that water
inlet hose is connected to both the faucet and dryer’s water inlet
valve. Check that the water supply is turned on.
Odors are left in garments after
wearing.
To remove odors left in garments after wearing, select Enhanced
Touch Up or Quick Refresh (on some models). These cycles are
best for reducing wrinkles and odors from loads consisting of
wrinkle-free cotton, cotton polyester blends, common knits,
and synthetics.
First try the solutions suggested here or visit our website at www.whirlpool.com/product_help -
In Canada www.whirlpool.ca for assistance and to possibly avoid a service call.
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