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ENGLISH 29
Malfunction Possible Cause Solution
Too much detergent or unsuitable
detergent (creates too much foam)
has been used.
Reduce the detergent
quantity or use another one.
Reduce the detergent quantity
or use another one.
Redistribute laundry manually in
the drum and start the spin
phase again. Refer to relevant
paragraph in “Positioning”
section.
Check whether there are any leaks
from one of the inlet hose fittings. It is
not always easy to see this as the
water runs down the hose; check to
see if it is damp.
Check the water inlet hose
connection.
Too little detergent or unsuitable
detergent has been used.
Increase the detergent
quantity or use another one.
The program is still running. Wait until the end of washing
cycle.
The transit bolts and packing have not
been removed.
Detergent over dose.
Machine unbalance.
Check the correct installation
of the appliance.
The support feet have not been
adjusted.
Check the correct levelling of
the appliance.
The laundry is not evenly distributed
in the drum.
Pause the machine and
redistribute laundry manually.
There is very little laundry in the drum.
Load more laundry.
Unstable floors eg. wooden floors. Refer to relevant paragraph in
“Positioning” section.
The door lock has not been released.
Wait about 5 minutes.
There is water in the drum. Select ‘Spin’ program to
empty out the water.
Stubborn stains have not been treated
prior to washing.
Use commercial products
to treat the stubborn stains.
The correct temperature was not
selected.
Check if you have selected
the correct temperature.
Excessive laundry load. Reduce load.
The drain hose is damaged. Change it with a new one.
There is water
on the floor:
Unsatisfactory
washing
results:
The door will
not open:
The machine
vibrates or is
noisy:
Cycle time
longer than
displayed:
This problem may be caused by a
failure of the appliance.
Contact the Service. If you need
to open the door, please read
carefully “Emergency door
opening” on next page.
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