WSE7000WF User Manual

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36 troubleshooting

ICE + WATER TROUBLESHOOTING

PROBLEM POSSIBLE CAUSES SOLUTION

automatic ice-maker

The ice maker

is not making

any ice

•IcemakerisintheOFFposition •SeeIcemakersectioninusermanual:turnswitchto

ON position.

•Watertapisturnedoff •Turnonthewatertap

•Thefreezerisnotcoldenough •SeetheProblemsection:‘Ifthetemperatureinthe

refrigeratoristoowarm’

•Thewaterdispensermaynotbedispensingwater •Ifitisn’t,theice&waterfiltercartridgemaybeclogged

or restricted by foreign material, and will need to

be replaced

•Filtermaybeblocked •Checkand/orchangefilter

The ice-maker

is not making

enough ice

•Theicemakerisproducinglessicethanyouexpect •Theicemakershouldproduceapproximately

0.5-1 kilogram of ice every 24 hours

•Thefreezerisnotcoldenough •Seesection‘Controllingtemperatures’

•Householdwatertapisnotopen •Openthehouseholdwatertap

•Thewaterdispenserisdispensingslowerthannormal •Replacethewaterfiltercartridge

Ice cubes are too

small or too big

•Restrictedwaterflowtotheicemaker

•Waterpressuremaybetoolow

•Waterpressuremaybetoohigh

•Appliancenotlevelledcorrectly

•Replacethefiltercartridge,asthewaterfiltercartridge

may be clogged

•Checkwatersupplyhoseforkinks

•Checkwaterpressuremeetsminimumandmaximum

requirement (see install instructions)

•IfalloftheaboveisOKadjusticecubesize(referto

‘Adjusting ice cube size on page 27)

The ice has a

bad odour and

taste

•Theicehaspickedupodourorflavourfrom

strongly flavoured food stored in the refrigerator or

freezer

•Coverfoodstightly

.Discardstaleice.Theicemakerwill

produce a fresh supply

•Changeicemonthly

•Thewaterrunningintotheicemakerhaspoor

taste or colour

•Addorreplacewaterfiltertowatersupply.Consulta

water purifying company

•Icenotusedfrequentlyenough •Discardstaleicemonthly

ICE DISPENSER

The dispenser

will not

dispense ice

•Theicestoragecontainerisempty

•Theicechuteisblocked

•Refer‘theicemakerisnotmakinganyice’sectionabove.

•Thefirstsupplyoficemaytakeupto4hoursafterpower

up, try the dispenser after ice is made

•Removeicebintogainaccesstochuteunderneathand

remove any ice causing the blockage. Dry the surface of

the chute with a paper towel or similar and replace the

ice bin ensuring it is fully seated on the door.

The ice

dispenser

is jammed

•Icehasmeltedandfrozenaroundthestirreror

in the crusher due to infrequent use, temperature

fluctuations and/or power outages.

•Removetheicebinandemptyitscontents.Usewarm

watertomeltanyiceinthebinandcrusher.Leavetodry

completely so water does not refreeze in the bin causing

a further blockage and refit. Make sure the bin is fully

seated on the door. When new ice is made the dispenser

should operate.

•Icecubesareholloworsmallerthannormal •Thewaterfiltercartridgecouldbeclogged.

Cartridge may need replacing.

Water leaking

from ice

dispenser

•Icetrappedandmeltinginicechute

•Icecubestoosmallandfallingintoicedispenser

•Clearicechuteofice

•Checkicecubesize(refertothe‘Adjustingicecube

size’section)

The flap on the

ice dispenser

does not close

properly

•Icecubesarepreventingtheflapfrom

closing properly

•Removeicebintogainaccesstotheicechuteand

remove ice cubes from chute.

IF YOU STILL REQUIRE SERVICE

If you have a problem, and the problem persists after you have made the checks mentioned above, contact your

nearest Electrolux approved Service Centre or dealer from whom you bought the refrigerator. Be ready to quote the

model number and 8-digit serial number, which is stated on the label inside the refrigerator compartment.

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User Manual - Page 36