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Frequently Asked Questions
At the end of the program, an indicator light lights up on the
control field
Problem Possible cause and solution
The indicator light
lights up.
Excessive foam has built up during washing.
Use less detergent next time and follow the
manufacturer’s instructions on dosage given on
the packaging.
The indicator light
lights up and appears
on the time display.
When washing, a wash program using a temperature
of Hot+ has not been run for a long time.
Run the Sanitize program using a universal powder
detergent.
The washing machine is cleaned which prevents
bacteria and odor buildup.
and alternate on
the time display.
The SoftSteamextra option which runs at the end of
the program could not be carried out properly.
Check whether the washing machine is aligned
correctly (see “Installation – Leveling the
machine”).
Check whether the maximum drain height of 3'
3" (1m) has been exceeded.
If the fault message appears again, contact Miele
Customer Service. The washing machine can still be
used, but without the SoftSteam extra option.
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