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Frequently Asked Questions
With the help of the following guide minor faults in the performance of the
machine, some of which may result from incorrect operation, can be remedied
without contacting the Service Department.
This guide may help you to find the reason for the fault, and how to correct it.
A wash program cannot be started
Problem Possible cause and solution
The control field re-
mains dark.
There is no power to the machine.
Check whether the plug is plugged in.
Check whether the fuse has tripped.
The washing machine has switched off automatically
to save energy.
Switch the washing machine on again by turning
the program selector.
and appear alter-
nately on the time dis-
play.
The door is not closed properly. The door lock could
not engage.
Close the door again.
Start the program again.
If the fault message appears again, contact
Service.
After the appliance is
switched on, ap-
pears in the time dis-
play.
An update is available for the washing machine. See
“Programmable functions – RemoteUpdate” for
more information.
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