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33
Before You Call
Solutions to Common Problems
Before you call for service, review the following list. It may save you time and expense. Possible solutions are provided with the
problem listed:
Problem Solution
Poor baking results • Many factors effect baking results. Use proper oven rack position. Center food in the oven and
space pans to allow air to circulate. Preheat oven to the set temperature before placing food in
the oven. Try adjusting the recipe's recommended temperature or baking time. See “Adjusting
Oven Temperatures” on page 25 if you feel the oven is too hot or cold.
Oven does not operate. • The time of day is not set. The oven clock must first be set in order to operate the oven.
• Be sure oven controls are set properly. See “Setting The Clock” on page 16 and review instruc-
tions for the desired cooking function in this manual.
• Service wiring is not complete.
Oven light does not work. • Be sure the oven light is secure in the socket. See “Replacing the Oven Light” on page 31.
Flames inside oven or
smoking from oven vent.
• Excessive spills in oven. Grease or food spilled onto oven bottom or oven cavity. Wipe up
excessive spills before starting oven. If flames or excessive smoke are present when using broil,
see “Setting Broil” on page 22.
Self clean does not work. • Oven control not set properly. Review “Self Clean” on page 26.
Oven racks discolored or
do not slide easily.
• Oven racks left in oven cavity during self clean. Always remove oven racks from oven cavity
before starting a self-clean cycle. Clean using a mild abrasive cleaner following manufacturer's
instructions. Rinse with clean water, dry, and replace in oven.
Oven smokes excessively
when broiling.
• Incorrect setting. Follow broiling instructions in “Setting Broil” on page 22 Be sure oven door is
opened to broil stop position when broiling.
• Meat too close to the broil element. Reposition broil rack to provide proper clearance between
the meat and broil element. Remove excess fat from meat. Cut remaining fatty edges to prevent
curling.
• Grease build up on oven surfaces. Regular cleaning is necessary when broiling frequently.
Grease or food splatters will cause excessive smoking.
Oven control panel beeps
and displays any F or E
code error.
• Oven control has detected a fault or error condition. Press STOP to clear the error code. Try
bake or broil function. If the F or E code error repeats, turn off power to appliance, wait 5
minutes and then repower appliance. Set clock with correct time of day. Try bake or broil
function again. If fault recurs, press STOP to clear.
The oven control display
shows “SPr" and self-clean
is not working.
• The cooktop should not be used during a self-clean cycle. On some models, turning on any
cooktop surface burner will cause the clean cycle to cancel. If the clean cycle is canceled, the
oven control display will show “SPr" for 5 seconds. The oven door will remain locked until the
oven has cooled down below cleaning temperature. If the oven is below cleaning temperature,
the user can start another clean cycle immediately. If the oven is in cleaning temperature range,
another self-clean cycle can be set once the door unlocks (up to 4 hours).
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