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Extended warranty.
All residential Zip HydroTap models (except Zip HydroTap MINIBOIL) are automatically covered
by a 36 month full parts and labour warranty once you have registered your installation with Zip
Customer Care. To register, just call Zip Customer Care on 1800 42 43 44. Please note that water
filter life may vary according to water quality and usage. Consequently filter replacement is not
covered by the terms of any Zip warranty.
Filter replacement.
Zip offers you the convenience of an ongoing filter replacement service. Filter cartridges should
be replaced each 12 months, or earlier if a high level of water usage makes it necessary. You can
replace filter cartridges yourself, or ask for a trained Zip technician to replace them at set intervals.
For filter replacement plans, call Zip Customer Care on 1800 42 43 44.
Prompt service.
Zip HydroTap is better designed, better built and better backed than any comparable boiling and
chilled filtered water system, and is designed to give many years of service. However, like any
kitchen system, it may need attention from time to time to keep it in top operating condition. To
provide prompt service in any location, Zip has established a network of more than 300 Zip trained
service providers covering every part of Australia – for installation, repairs, or routine periodic
maintenance.
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