WASHER/DRYER
SAFETY INFORMATION .........3
GETTING STARTED
Washer ............................. 6
Dryer .............................. 14
CARE AND CLEANING
Washer ..............................13
Dryer ................................17
TROUBLESHOOTING TIPS
Washer ..............................18
Dryer ................................21
CONSUMER SUPPORT
Limited Warranty .................... 23
Consumer Support ................... 24
Write the model and serial
numbers here:
Model # _________________
Serial # _________________
Open dryer door for model and
serial number tag.
49-90582-4 11-18 GEA
OWNER’S MANUAL
234D2664P002
GE is a trademark of the General Electric Company. Manufactured under trademark license.
ENGLISH/FRANÇAIS/
ESPAÑOL
GUD37EE
GUD37ES
GUD27EE
GUD27GE
GUD27ES
GUD27GS
GUD24ES
GUD24GS
2 49-90582-4
THANK YOU FOR MAKING GE APPLIANCES A PART OF YOUR HOME.
Whether you grew up with GE Appliances, or this is your first, we’re happy to have you in the family.
We take pride in the craftsmanship, innovation and design that goes into every GE Appliances
product, and we think you will too. Among other things, registration of your appliance ensures that we
can deliver important product information and warranty details when you need them.
Register your GE appliance now online. Helpful websites and phone numbers are available in the
Consumer Support section of this Owner’s Manual. You may also mail in the pre-printed registration
card included in the packing material.
49-90582-4 3
IMPORTANT SAFETY INFORMATION
READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE
SAFETY INFORMATION
READ AND SAVE THESE INSTRUCTIONS
To reduce the risk of death, fire, explosion, electric shock, or injury to persons when using
your appliance, follow basic precautions, including the following:
Ŷ
DO NOT wash or dry articles that have been previously cleaned in, washed in, soaked in or spotted with
gasoline, dry-cleaning solvents, or other flammable or explosive substances, as they give off vapors that could
ignite or explode.
Ŷ
DO NOT place items exposed to cooking oils in your dryer. Items contaminated with cooking oils may
contribute to a chemical reaction that could cause a load to catch fire. To reduce the risk of fire due to
contaminated loads, the final part of the tumble dryer cycle occurs without heat (cool down period). Avoid
stopping a tumble dryer before the end of the drying cycle unless all items are quickly removed and spread
out so that the heat is dissipated.
Ŷ
DO NOT add gasoline, dry-cleaning solvents, or other flammable or explosive substances to the wash water.
These substances give off vapors that could ignite or explode.
Ŷ
Under certain conditions, hydrogen gas may be produced in a hot-water system that has not been used for
2 weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not been used for such a
period, before using a washing machine, turn on all hot-water faucets and let the water flow from each for
several minutes. This will release any accumulated hydrogen gas. As the gas is flammable, DO NOT smoke
or use an open flame during this time.
Ŷ
DO NOT allow children to play on or in this appliance. Close supervision of children is necessary when this
appliance is used near children. Before the appliance is removed from service or discarded, remove the door
and lid to the drying and washing compartments. Failure to follow these instructions may result in death or
injury to persons.
Ŷ
DO NOT reach into the appliance if the drum, tub or agitator is moving to prevent accidental entanglement.
Ŷ
DO NOT dry articles containing foam rubber or similarly textured rubber-like materials.
Ŷ
Clean lint screen before or after each load.
Ŷ
DO NOT operate the dryer without the lint filter in place.
Ŷ
Follow all fabric care instructions and warnings to prevent melting of garments or damage to the appliance.
Ŷ
DO NOT use fabric softeners or products to eliminate static unless recommended by the manufacturer of the
fabric softener or product.
Ŷ
D O N O T store combustible materials, gasoline or other flammable liquids near the dryer. Keep area around
the exhaust opening and adjacent surrounding areas free from the accumulation of lint, dust and dirt.
Ŷ
The interior of the appliance and exhaust duct should be cleaned periodically by qualified service personnel.
Ŷ
DO NOT install or store this appliance where it will be exposed to the weather.
Ŷ
DO NOT tamper with controls.
Ŷ
DO NOT repair or replace any part of this appliance or attempt any servicing unless specifically recommended
in the user maintenance instructions or in published user repair instructions that you understand and have the
skills to carry out.
Ŷ
DO NOT operate this appliance if it is damaged, malfunctioning, partially disassembled, or has missing or
broken parts including a damaged cord or plug.
Ŷ
Unplug the appliance or turn off the circuit breaker before servicing. Pressing the Power or Start/Pause
button DOES NOT disconnect power.
Ŷ
DO NOT spray any type of aerosol into, on or near appliance, at any time. DO NOT use any type of spray
cleaner when cleaning dryer interior. Hazardous fumes or electrical shock could occur.
Ŷ
DO NOT store items that may burn or melt (such as clothing, paper material, plastics or plastic containers,
etc.) on top of the appliance nor hang them from the door.
Ŷ
DO NOT climb on or stand on this unit.
Ŷ
See “ELECTRICAL CONNECTION INFORMATION” located in the Installation Instructions for grounding instructions.
WARNING
4 49-90582-4
SAFETY INFORMATION
READ AND SAVE THESE INSTRUCTIONS
IMPORTANT SAFETY INFORMATION
READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE
ADDITIONAL WASHER SAFETY
START-UP SEQUENCE
Ŷ
Any time the washer is being started or restarts after the washer lid has been opened and closed, the washer
will turn on the cold water valve for two short periods followed by a 10 second pause before continuing. If the
lid is opened during this period, the washer will pause. You will have to push the Start button again to restart
the cycle.
WHEN NOT IN USE
Ŷ
Turn off water faucets to minimize leakage if a break or rupture should occur. Check the condition of the fill
hoses; GE Appliances recommends changing the hoses every 5 years.
AUTOMATIC DRAIN SEQUENCE
Ŷ
Machine will automatically drain any time the lid is left open for more than 15 minutes and water is present.
Ŷ
Machine will automatically drain if left in a paused state with the lid closed for more than 24 hours and water is
present.
49-90582-4 5
IMPORTANT SAFETY INFORMATION
READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE
SAFETY INFORMATION
READ AND SAVE THESE INSTRUCTIONS
Failure to follow safety warnings exactly could result in serious injury, death, or property
damage.
- DO NOT store or use gasoline or other flammable vapors and liquids in the vicinity of
this or any other appliance.
- WHAT TO DO IF YOU SMELL GAS:
Ŷ
DO NOT try to light any appliance.
Ŷ
DO NOT touch any electrical switch; DO NOT use any phone in your building.
Ŷ
Clear the room, building, or area of any occupants.
Ŷ
Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s
instructions.
Ŷ
If you cannot reach your gas supplier, call the fire department.
- Installation and service must be performed by a qualified installer, service agency, or
the gas supplier.
ADDITIONAL GAS DRYER WARNINGS
- Fire or Explosion Hazard
WARNING
6 49-90582-4
USING THE WASHER
To reduce the risk of fire, electric shock, or injury to persons, read the IMPORTANT SAFETY
INFORMATION before operating this appliance.
WARNING
Getting started - Washer
Throughout this manual, features and appearance may vary from your model.
• Loosely add items.
Overloading may negatively
impact wash performance.
See page 11 for suggested
loading.
• Add detergent
Step 2 Step 3
Step 4
Step 1
• Turn the WASHER CYCLES
knob to “wake up” the washer
before each use. The LED lights
will turn on when the washer is
awake and ready to use.
• Select desired wash cycle.
• Select additional settings.
• Close lid.
• Press
the Start
button.
• Add fabric softener (optional)
• Add bleach (optional).
NOTE: This appliance
is designed so that the
washer and dryer can be
operated at the same time.
Liquid
Bleach
Fabric Softener
Detergent
Colors
Heavy
Medium Bulky Items
Casuals
Heavy
Delicates
Light Drain & Spin
Medium
Normal
Speed Wash
Light
O
WASHER CYCLES
Whites
Washer models:
GUD37ES - With an Agitator
GUD27ES - With an Agitator
GUD27GS - With an Agitator
EDCBGA
Colors
Heavy
Medium
Heavy
Casuals
Light
Speed
Drain
& Spin
Wash
Bulky
Items
Medium
Delicates
Light
Off
Whites
Normal
Washer models:
GUD24ES - With an Agitator
GUD24GS - With an Agitator
FDCBGA
Colors
Heavy
Medium Bulky Items
Casuals
Heavy
Delicates
Light
Drain & Spin
Medium
Speed Wash
Light
Whites
Start
Pause
Normal
Wash Rinse Spin
Lid Locked
Deep Rinse
Select when using Fabric Softener
Tap Cold
Cold
Cool
Colors
Warm
Hot
Washer models:
GUD37EE - With an Infusor
GUD27EE - With an Infusor
GUD27GE - With an Infusor
DCB GA
Colors
Heavy
Medium Bulky Items
Casuals
Heavy
Delicates
Light
Drain & Spin
Medium
Speed Wash
Light
Whites
Start
Pause
Normal
Wash Rinse Spin
Lid Locked
Deep Rinse
Select when using Fabric Softener
Tap Cold
Cold
Cool
Colors
Warm
Hot
49-90582-4 7
Getting started - Washer
USING THE WASHER
A
Washer Cycles
The washer cycle controls the type of washing process. The cycle selector knob can be turned in either direction.
Turning the knob after starting a cycle will stop the washer and change the cycle to the new selection. Press Start
to begin the new cycle selection.
The chart below will help you match the items to be washed with the best washer cycle settings. For optimal
performance, select the cycle that most closely matches the items being washed. Selections shown in bold are
the recommended settings for that cycle.
Off - Washer is turned off and the Start button does not function. NOTE: When the control is turned to Off, the
Status lights are off.
NOTE: The cycle selector does not rotate during the operation of the washer.
Items to Wash Cycle Wash Temp Cycle Details
Cycle for normal, regular,
or typical use for washing
up to a full load of normally
soiled cotton clothing.
Colors
Medium/
Normal
Hot
Warm
Colors
Cool
Cold
Tap Cold
Use Colors Medium/
Normal cycle for normal, regular, or typical use for
washing up to a full load of normally soiled cotton clothing. Choose the
Warm or Hot water temperature selection as appropriate for your clothes
load for a higher degree of cleaning. Incorporates multi-stage fills and
wash periods to provide optimal fabric care.
Whites and household linens Whites Hot
Warm
Colors
Cool
Cold
Tap Cold
Cycle tailored to clean and brighten your whites.
Large coats, bed spreads,
mattress covers, sleeping
bags, and similar large
bulky items.
Bulky
Items
Hot
Warm
Colors
Cool
Cold
Tap Cold
Provides a max fill wash water level to wash bulky items. Also incorporates a
deep fill rinse to effectively rinse bulky items.
Casual clothes, lightly
soiled office wear.
Casuals Hot
Warm
Colors
Cool
Cold
Tap Cold
Wash cycle tailored to care for casual clothes and office wear items.
Incorporates multi-stage fills and wash periods to provide optimal fabric care.
Lingerie and special care
fabrics with light soil.
Delicates Hot
Warm
Colors
Cool
Cold
Tap Cold
Utilizes a gentle agitate profile and a low spin speed to provide special care
to delicate fabrics. It is recommended to place small or ultra delicate items in
mesh bags before washing.
Small loads of lightly soiled
items that are needed in a
hurry.
Speed
Wash
Hot
Warm
Colors
Cool
Cold
Tap Cold
Utilizes an expedited wash cycle and time-saving continuous spray rinse to
clean small lightly soiled loads in the fastest time possible.
Wet load of items. For items
that need only to be rinsed,
use this cycle with 2nd Rinse
option (on some models).
Drain &
Spin
Utilizes a high speed spin to extract water from wet items. For items that
need to be rinsed, select the 2nd Rinse option (on some models) when
using this cycle.
Your washer has a security system that prevents opening
the lid during the spin cycle. The lid lock prevents anyone
(especially children) from reaching into the washer while
the basket is spinning. The lid lock will release within 5
seconds after the basket stops spinning.
Trying to open the lid while locked could result in injuries.
If the lid does not unlock after spinning, please contact
service.
NOTE: If there is a power outage the lid lock can take 3
minutes to release.
8 49-90582-4
Start
Press Start to begin the cycle. With the lid closed pressing Start again will pause the cycle and Status lights will blink.
To continue the cycle, close the lid and press Start again. The water fill will continue with the lid opened, except when
Precise Fill (on some models) is selected as the load size. The lid must be closed to continue filling when Precise Fill
(on some models) is selected.
If the lid is opened during the cycle, the cycle will pause and the Status lights will blink. To resume the cycle, close the
lid and press Start.
If the machine is paused for more than 24 hours, the cycle will be cancelled. To stop the cycle, turn the Cycle Selector
to the Off position. NOTE: Machine will automatically cancel and drain when water is present and the lid is left open
for 15 minutes or the unit is left in a paused state for 24 hours with the lid closed. Select cycle and press Start to begin
new cycle.
Status light Illuminates
On When the fabric softener option has been selected.
Wash When the washer is in the wash portion of the cycle.
Rinse When the washer is in the rinse portion of the cycle.
Spin When the washer is draining and/or spinning.
Lid Locked
When the washer lid is locked. This feature prevents the lid from being opened while the washer
is in the spin cycle or coasting to a stop.
NOTE: If the Status lights are blinking, the operation of the washer has been paused. To resume operation press the
Start button (the lid must be closed).
Deep Rinse
Set this option when adding fabric softener to the washer.
Status lights
The Status lights show the stage the washer is in. When the selector knob is set to a new cycle, the Status
lights will flash momentarily, showing the stages the cycle will go through.
Temperature
Select the water temperature for the washer cycle (all rinses use cold water). Always follow fabric manufacturer’s
care label or instructions when laundering.
Tap Cold* uses incoming tap water, which can provide energy savings. For all other temperature selections, a
mixture of hot and cold water is used to achieve the ideal temperature for each temperature setting.
* Please note that some detergents do not fully dissolve in very cold water. If you experience this, it is
recommended you choose a setting other than Tap Cold.
Load Size
(on some models)
Loosely load clothes no higher than the top row of holes in the washer basket.
Precise Fill - This selection automatically provides the correct amount of water suited to the
size and type of load placed in the unit.
If you prefer to manually select the water level, select Small through Super. While Precise
Fill is best for most loads and general washing, you may want to manually select the load size for specialty items
such as bulky, lightweight comforters or pillows, where you want to ensure a larger water level is applied. Manual
load size selections should be made for wet items placed in the washer, such as soaked towels or garments.
B
C
D
E
G
Getting started - Washer
USING THE WASHER
Options (on some models)
Pre-Soak 15 mins. - This option begins with a brief agitation, soaks for this specified period
of time, then moves through the rest of the cycle automatically.
2nd Rinse - When you use extra detergent or bleach to clean heavily soiled clothes, use the
2nd Rinse option to better remove additional residues.
Pre-Soak + 2nd Rinse - Turns both options on.
Off - Turns these options off.
F
49-90582-4 9
Getting started - Washer
USING THE WASHER
Consumer Help Indicator
Your washer is equipped with Consumer Help Indicator (CHI). CHI is our way to communicate a simple remedy for some
situations that you can perform without the need to call for service. The chart below describes the helpful lights you may
notice flashing on the display.
Spin and Rinse
lights blinking
If an out-of-balance condition is detected by the washer, the Spin and Rinse lights will blink during
the remaining portion of the cycle and will stay illuminated for a short time after cycle completion. When
this occurs, the washer is taking actions to correct the out-of-balance condition and complete the cycle
normally. In some cases, the washer may not be able to balance the load and spin up to full speed.
If you notice the load is more wet than normal at the end of the cycle, redistribute the load evenly in
the wash basket and run a Drain & Spin cycle.
Wash and Rinse
lights blinking
(Water not
entering washer)
Check your house water supply. Did you forget to turn on one or both supply valves after installation or
coming back from vacation? As soon as the lights start to flash, the washer will initiate a 4 minute lock-
out period. The washer controls won’t respond/change during this time. After the 4 minutes, you can
begin your cycle again. If you try to bypass the lock-out period by unplugging the washer, the 4 minute
timer will start over again.
Lid Locked light Lid Locked light will flash if 3 cycles have been started without opening the lid. The washer will not
start another cycle until the lid is opened. Try opening, then closing the lid and starting a new cycle. If
the problem persists, call GE Appliances at 800.GE.CARES (800.432.2737) for service.
10 49-90582-4
Getting started - Washer
USING THE WASHER
Fabric Softener Dispenser (on models with an agitator)
The fabric softener dispenser automatically releases
liquid fabric softener at the proper time during the cycle.
Do not stop the washer during the first spin. This will
cause the dispenser to empty too soon.
To use, follow these steps:
1
Make sure dispenser is securely attached to agitator.
2
Use only diluted liquid fabric softener. Pour into
dispenser, using amount recommended on package.
Never pour fabric softener directly on clothes. It may
stain them.
NOTE: Do not pour bleach into FABRIC SOFTENER
dispenser.
3
Add water to dispenser until it reaches the maximum
fill line.
4
Select Deep Rinse button on control panel for proper
dispersion of the fabric softener.
Do not pour anything into the agitator
if the dispenser is removed.
Liquid Bleach Funnel
The water fill dilutes liquid chlorine bleach as the washer
fills for the washer cycle.
1
Check clothing care labels for special instructions.
2
Measure liquid bleach carefully, following instructions
on the bottle.
Ŷ
Never pour undiluted liquid chlorine bleach directly
onto clothes or into the wash basket.
Ŷ
Do not pour powdered bleach into bleach funnel.
3
Before starting the washer, pour measured amount of
bleach directly into bleach funnel. Avoid splashing or
over-filling dispenser. If you prefer to use powdered
bleach, add it into the wash basket with your detergent.
Ŷ
Do not mix chlorine bleach with an oxi pre-treatment,
ammonia or acids such as vinegar and/or rust
remover. Mixing can produce a toxic gas which may
cause death.
NOTE: Do not pour bleach into FABRIC SOFTENER
dispenser.
Fabric Softener (on models with an infusor)
1
Select Deep Rinse button on control panel.
2
Add diluted liquid fabric softener during the rinse
cycle or use a fabric softener ball.
Deep Rinse
Select when using Fabric Softener
49-90582-4 11
Always follow fabric manufacturer’s care label when laundering.
DO NOT wash fabrics soiled with flammable liquids or cleaning solvents.
No washer can completely remove oil.
DO NOT wash or dry anything that has been soaked in or spotted with any type of oil (including cooking oils).
DO NOT reach into the washer until all moving parts have stopped.
Doing so can result in death, explosion, fire or amputation.
Sorting Wash Loads
Sort by color (whites, lights, colors), soil level, fabric type (sturdy cottons, easy care, delicates) and whether the
fabric produces lint (terry cloth, chenille) or collects lint (velveteen, corduroy). Wash lint producers such as cotton
towels and socks separate from lint collectors including synthetic garments and dress pants.
Loading the Washer (on models with an agitator)
Load dry items loosely, no higher than the top row of holes in the washer basket. When loading wet items, make
sure you set the load/water level high enough to allow the items to move freely. To add items after washer has
started, press Start/Pause. Lift the lid and submerge additional items next to the agitator. Close the lid and press
Start to resume.
WARNING
- Fire Hazard
USING THE WASHER
Getting started - Washer
Proper Use of Detergent
Using too little or too much detergent is a common cause
of laundry problems.
Use less detergent if you have soft water, a smaller load or
a lightly soiled load.
For spots, apply pre-treatment to items as recommended on
the product label. Application should be made in the basket to
prevent overspray which may cause the coloring on the lid or
graphics to fade.
Place detergent packets in the bottom of the wash basket
before adding clothes.
We recommend the use of High Efficiency detergents such
as in your energy efficient washer. HE detergents are
formulated to work with low water wash and rinse systems.
HE detergents reduce the oversudsing problems commonly
associated with regular detergents.
When using high efficiency or concentrated detergents,
consult the product label to determine amount required for
optimum performance. Excessive detergent will negatively
impact wash performance.
Loading the Washer (on models with an infusor)
Load dry items loosely in the washer basket. For best results, load items evenly and
loosely around the outside of the basket, filling in towards the center on larger loads.
To add items after washer has started, press Start/Pause. Lift the lid and submerge
additional items around the outside of the basket. Close the lid and press Start to resume.
Ŷ
Do not place large items such as
sheets, blankets and towels across
the Infusor. Load them around the
outside of the basket.
Ŷ
Do not wash fabrics containing
flammable materials (waxes,
cleaning fluids, etc.).
Ŷ
Wash action will not start with the
lid up.
Ŷ
Do not wrap long items like sheets
or pants around the agitator.
Ŷ
Do not wash fabrics containing
flammable materials (waxes,
cleaning fluids, etc.).
Ŷ
Agitation will not start with the lid
up.
Average Small Load Average Medium Load Average Large Load
water
level
clothes
water
level
clothes
water
level
clothes
Average Small Load Average Medium Load Average Large Load
water
level
clothes
water
level
clothes
water
level
clothes
Load clothes around outside
of infusor - not over it.
12 49-90582-4
Getting started - Washer
USING THE WASHER
WiFi Connect (For customers in the United States only)
Your laundry center’s washer is GE Appliances WiFi
Connect compatible using the optional GE Appliances
ConnectPlus module.
To connect this appliance to the internet you will need
to purchase a GE Appliances ConnectPlus and attach
the module to your appliance through the communication
port in the appliance. The GE Appliances ConnectPlus
will allow your appliance to communicate with your
smartphone for remote appliance monitoring and
notifications.
Please visit www.GEAppliances.com/connect to learn
more about connected appliance features and to learn what
connected appliance app’s will work with your smartphone.
WiFi Connectivity: For assistance with the appliance or
the ConnectPlus network connectivity, please call
GE Appliances at 800.GE.CARES.
Visit your local authorized GE Appliances Parts
distributor or order by phone at 800.661.1616 during
normal business hours.
Part Number Accessory
PBX10W00Y0 WiFi ConnectPlus module
49-90582-4 13
CARE AND CLEANING - WASHER
Care And Cleaning - Washer
Separate for cleaning
Cleaning the Fabric Softener Dispenser (on some models)
1
Remove the dispenser from the top of the agitator.
2
Separate the dispenser cup from the cover by grasping the top and pushing down on the
inside of the cup with your fingers. Dispenser cup will pop free from the cover.
3
To clean the dispenser, soak both the dispenser cup and the dispenser cover in the following
solution:
Ŷ
1 US gallon (3.8 liters) warm water
Ŷ
1/4 cup (60 ml) heavy-duty liquid detergent
Ŷ
1 cup (240 ml) bleach
4
If necessary, loosen buildup with a clean, soft cloth after soaking. Do not use a stiff brush; you
may roughen the surface of the dispenser.
5
Rinse and reassemble dispenser. Place dispenser back on the agitator.
Exterior of the Washer
Immediately wipe off any spills with a damp cloth.
Interior of the Washer
Leave the lid open after washing to allow moisture to
evaporate. If you want to clean the basket, use a clean
soft cloth dampened with liquid detergent; then rinse.
(Do not use harsh or gritty cleaners.)
Water Supply Hoses
Hoses connecting washer to faucet should be replaced
every 5 years.
Moving and Storage
Ask the service technician to remove water from drain
pump and hoses. Do not store the washer where it will
be exposed to the weather.
Long Vacations
Be sure water supply is shut off at faucets. Drain all
water from hoses and water filter pump area if weather
will be below freezing.
14 49-90582-4
USING THE DRYER
Getting started - Dryer
Throughout this manual, features and appearance may vary from your model.
To reduce the risk of fire, electric shock, or injury to persons, read the IMPORTANT SAFETY
INFORMATION before operating this appliance.
WARNING
NOTE: This appliance is designed so that the washer and dryer can be operated at the same time.
IMPORTANT: Clean the lint filter each time you use the dryer.
• Keep flammable materials and vapors, such as
gasoline, away from dryer.
• DO NOT dry anything that has ever had anything
flammable on it (even after washing).
• No washer can completely remove oil.
• DO NOT dry anything that has ever had any type of oil
on it (including cooking oils).
• Items containing foam, rubber, or plastic must be dried
on a clothesline.
• Failure to do so can result in death, explosion, or fire.
WARNING
- Fire Hazard
Step 1
• Loosely add items.
• Close door.
NOTE: Dryer will not
start with door open.
Step 2
• Select a dry
cycle.
A
B
For models without E-Dry:
Fabric Care/Temperature
Cottons (High Heat) For regular to heavy cottons.
Easy Care (Med Heat) For synthetics, blends, delicates and items labeled permanent press.
Delicates (Low Heat) For delicates, synthetics and items labeled tumble dry low.
Quick Fluff (No Heat) For fluffing items without heat. Use the Timed Dry cycle.
Automatic cycles determine fabric dryness and provide automatic sensored drying. The timer does not rotate
during the cycle until the thermostats sense that the clothes are dry, then the timer rotates automatically to Off.
Select Less Dry if you want your clothes slightly damp at the end of the drying cycle.
Select More Dry if you want them to feel drier. Timed Dry cycle runs for a selected time.
Timed Cycle
Timed Dry For manual drying.
Start - Close the dryer door. Press Start. Opening the door during operation will stop the dryer. To restart the
dryer, close the door and select Start to complete the cycle. A chime will sound at the end of the dry cycle.
A
B
Dryer Cycles
Cottons For cottons and most linens. For most loads, select Optimum dry.
Easy Care For wrinkle-free, permanent press and delicate items, and knits.
Delicates
For delicate items, special-care fabrics and knits. It is recommended to put small or
ultra-delicate items in mesh bags.
Timed Dry Set the Cycle Selector at the desired drying time.
30 Min. (Damp Dry) For leaving items partially damp.
Dewrinkle (20 Min.) For removing wrinkles from items that are clean and dry or that are very lightly damp.
Quick Fluff (10 Min.)
For freshening or fluffing up already dry clothing, fabrics, linens and pillows. Provides 10
minutes of no heat tumbling.
Step 3
• Press the
Start button.
49-90582-4 15
USING THE DRYER
Getting started - Dryer
Automatic cycles determine fabric dryness and provide automatic sensored drying. The timer does not rotate
during the cycle until the thermostats sense that the clothes are dry, then the timer rotates automatically to Off.
Select Less Dry if you want your clothes slightly damp at the end of the drying cycle.
Select More Dry if you want them to feel drier. Time Dry cycle runs for a selected time.
Time Cycle
Time Dry For manual drying.
Start - Close the dryer door. Press Start. Opening the door during operation will stop the dryer. To restart the
dryer, close the door and select Start to complete the cycle. A chime will sound at the end of the dry cycle.
NOTE: This appliance is designed so that the
washer and dryer can be operated at the same
time.
A
D
IMPORTANT: Clean the lint filter each time
you use the dryer.
Step 1
• Loosely add items.
• Close door.
NOTE: Dryer will not
start with door open.
Step 3
• Select
Temperature
if using
Time Dry.
Step 2
• Select a dry
cycle.
Dryer Cycles
Cottons For cottons and most linens. For most loads, select Medium Dry/Normal.
Casuals For wrinkle-free, permanent press and delicate items, and knits.
Delicates
For delicate items, special-care fabrics and knits. It is recommended to put small or
ultra-delicate items in mesh bags.
Time Dry Set the Cycle Selector at the desired drying time.
30 Min. (Damp Dry) For leaving items partially damp.
20 Min. (Dewrinkle) For removing wrinkles from items that are clean and dry or that are very lightly damp.
10 Min. (Quick Fluff)
For freshening or fluffing up already dry clothing, fabrics, linens and pillows. Provides 10
minutes of no heat tumbling.
For models with E-Dry:
Step 5
• Press Start
button.
Step 4
• Press E-Dry
(optional)
Cottons Time Dry
Casuals
Delicates
Temperature
Time Dry Only
E-Dry
Start
Pause
Temperature (Fabric Care) - For use with Time Dry settings only
Regular (Cottons) For regular to heavy cottons.
Medium (Casuals) For synthetics, blends, delicates and items labeled permanent press.
Low (Delicates) For delicates, synthetics and items labeled tumble dry low.
No Heat (Quick Fluff) For fluffing items without heat. Use the Timed Dry cycle.
B
C
E-Dry
Reduces total energy consumption on automatic cycles by adjusting certain heat settings.
The E-Dry selection can be used with Cottons only. NOTE: Cycle time will change when E-Dry is selected.
Energy Star
®
models are tested on Cottons cycle with default settings to determine energy use rating of this
dryer. The E-Dry option will default only for Cottons at Medium Dry/Normal and More Dry settings. Temperature
settings on Regular are specifically designed for this cycle to reduce energy consumption. For optimal energy
savings, turn E-Dry on. For optimal drying times, turn E-Dry off. Energy savings will vary across loads.
Temperature is automatically set according to fabric type and is not adjustable:
Regular heat = Cottons; Medium heat = Casuals; Low heat = Delicates.
Use Time Dry with Temperature set to Medium to dry bulky items such as bedspreads and comforters.
A
B
D
C
Cottons
Normal
Medium
Regular
Low
No Heat
Temperature
Time Dry Only
Damp Drying Cooling
E-Dry
More Dry
Less Dry
80 Min.
60
40
30
Damp
Dry
20
Dewrinkle
10 Min.
More Dry
Less Dry
Medium Dry
Time Dry
More Dry
Less Dry
Casuals
Delicates
Start
Pause
16 49-90582-4
USING THE DRYER
Getting started - Dryer
WiFi Connect (For customers in the United States only)
Your laundry center’s dryer is GE Appliances WiFi
Connect compatible using the optional GE Appliances
ConnectPlus module.
To connect this appliance to the internet you will need
to purchase a GE Appliances ConnectPlus and attach
the module to your appliance through the communication
port in the appliance. The GE Appliances ConnectPlus
will allow your appliance to communicate with your
smartphone for remote appliance monitoring and
notifications.
Please visit www.GEAppliances.com/connect to learn
more about connected appliance features and to learn what
connected appliance app’s will work with your smartphone.
WiFi Connectivity: For assistance with the appliance or
the ConnectPlus network connectivity, please call
GE Appliances at 800.GE.CARES.
Visit your local authorized GE Appliances Parts
distributor or order by phone at 800.661.1616 during
normal business hours.
Part Number Accessory
PBX10W00Y0 WiFi ConnectPlus module
49-90582-4 17
USING THE DRYER
Venting the Dryer
For the best drying performance, the dryer needs to be properly vented. The dryer will use more energy and run longer if it is
not vented to the specifications below. Carefully follow the details on Exhausting in the Installation Instructions.
This dryer MUST be exhausted to the outdoors.
Use only 4” rigid metal ducting for the home exhaust duct.
Use only 4” rigid metal or UL-listed dryer transition duct to connect the dryer to the home exhaust.
DO NOT use a plastic vent.
DO NOT exhaust into a chimney, kitchen exhaust, gas vent, wall, ceiling, attic, crawl space, or
concealed space of a building.
DO NOT install a screen in or over the exhaust duct.
DO NOT install a booster fan in the exhaust duct.
DO NOT use duct longer than specified in the exhaust length table.
Failure to follow these instructions can result in death or fire.
The Exterior: Wipe or dust any spills or washing
compounds with a damp cloth. Dryer control panel and
finishes may be damaged by some laundry pretreatment
soil and stain remover products. Apply these products
away from the dryer. The fabric may then be washed and
dried normally. Damage to your dryer caused by these
products is not covered by your warranty.
The Lint Filter: Clean the lint filter before each use.
Slide out the grid that covers the filter. Run your fingers
across the filter. A waxy buildup may form on the lint filter
from using dryer-added fabric softener sheets. To remove
this buildup, wash the lint screen in warm, soapy water. Dry
thoroughly and replace. Do not operate the dryer without
the lint filter and grid in place. Have a qualified technician
vacuum the lint from the dryer once a year.
Dryer Interior and Duct: The interior of the
appliance and exhaust duct should be cleaned once a year
by qualified service personnel.
The Exhaust Duct: Inspect and clean the exhaust
ducting at least once a year to prevent clogging. A partially
clogged exhaust can lengthen the drying time.
Follow these steps:
1. Turn off electrical supply by disconnecting the plug from
the wall socket.
2. Disconnect the duct from the dryer.
3. Vacuum the duct with the hose attachment and
reconnect the duct.
The Exhaust Hood: Check with a mirror that the
inside flaps of the hood move freely when operating. Make
sure that there is no wildlife (birds, insects, etc.) nesting
inside the duct or hood.
Model: GUD27 & GUD37
Clean lint
from mesh
Model: GUD24
Clean lint
from mesh
WARNING
- Fire Hazard
Care and Cleaning - Dryer
Correct
Venting
Incorrect
Venting
Venting - Dryer
Ductwork that runs through an unheated area or that is near air conditioning should be insulated to reduce condensation and
lint build-up.
18 49-90582-4
TROUBLESHOOTING TIPS - WASHER
Troubleshooting Tips - Washer
Operation Possible Causes What to do
Washer won’t
operate
Washer is unplugged Make sure cord is plugged securely into a working outlet.
Water supply is turned off Turn both hot and cold faucets fully on.
Controls not set properly Check controls.
Lid is open—safety
feature prevents agitation
and spinning when lid is up
Close lid and reset cycle, to the beginning if necessary.
Circuit breaker/fuse is
tripped/blown
Check house circuit breakers/fuses. Replace fuses or reset
breaker. Washer should have separate outlet.
Electronics need reset Unplug washer, wait 2 minutes, plug back in and press Start.
Start was not pressed Press Start.
Water Possible Causes What to do
Too many suds
Too much detergent or
soft water
Measure your detergent carefully. Use less soap if you have
soft water, a smaller load or a lightly soiled load.
Water leaks
Using too much
detergent
Use less detergent. Use less soap if you have soft water, a
smaller load or a lightly soiled load.
Fill hoses or drain hose
is improperly connected
Make sure hose connections are tight at faucets and rubber
washers are installed. Make sure end of drain hose is correctly
inserted in and secured to drain facility.
Household drain may be
clogged
Check household plumbing. You may need to call a plumber.
Constant water pressure
to fill hoses at water source
Tighten hoses at the faucets and turn the water off after each use.
Check condition of fill hoses; they should be replaced every 5 years.
Water temperature
seems incorrect
Cooler water temperatures
provide improved energy
efficiency
New laundry detergents have been formulated to work with
cooler water temperatures without affecting wash performance.
Water supply is turned off
or improperly connected
Turn both hot and cold faucets fully on and make sure hoses
are connected to correct faucets.
Water valve screens are
stopped up
Turn off the water source and remove the water connection
hoses from the upper back of the washer. Use a brush or
toothpick to clean the screens in the machine. Reconnect the
hoses and turn the water back on.
House water heater is
not set properly
Make sure house water heater is delivering water at 120°F–140°F
(48°C– 60°C).
Water pumped out
before cycle is
complete
Water was left in unit for
24 hours with lid closed or
15 minutes with lid open
Previous cycle has been cancelled. Close lid, select new
cycle, and start machine.
Water won’t drain Drain hose is kinked or
improperly connected
Straighten drain hose and make sure washer is not sitting on it.
Top of drain outlet should be less than 8 ft (2.5 m) above floor.
Washer pauses
during spin cycle
This is normal The washer may pause during the spin cycle to remove soapy
water more efficiently.
Can hear but not
see water at the end
of the cycle
This is normal The pump pleaves a little water in its intake and this is diluted
with clean rinse water.
Water level seems
low
This is normal Water may not cover the top level of the clothes. This is
normal for this high efficiency washer.
Water levels lower
than previous
washer
This is normal for a high
efficiency washer with
an infusor
A washer with an infusor is a high efficiency washing machine.
This system requires less water while providing effective
cleaning action. You may notice that the water level is lower
than on your previous washer.
Water siphoning out
of washer
Drain standpipe is too
low or hose too far into
standpipe
The drain hose must exceed 30” height at some point between
the washer back and the drain pipe. Use anti-siphon clip. See
the Installation Instructions.
49-90582-4 19
Troubleshooting Tips - Washer
TROUBLESHOOTING TIPS - WASHER
Performance Possible Causes What to do
Clothes too wet
Incorrect spin cycle
selected
Make sure the spin cycle selected matches the load you are
washing. Some fabrics will feel wetter when rinsed with cold water.
Wash load out of balance Redistribute load in washer and run through Drain & Spin cycle.
Colored spots
Incorrect use of fabric
softener
Check fabric softener package for instructions and follow
directions for using dispenser.
Pretreat stain and rewash.
Dye transfer Sort whites or lightly colored items from dark colors
Grayed or yellowed
clothes
Detergent amount Be sure to follow detergent manufacturer’s directions.
Hard water
Use a water conditioner like Calgon brand or install a water softener.
Water is not hot enough Make sure water heater is delivering water at 120°F–140°F
(48°C– 60°C).
Washer is overloaded Select load size to match clothes load.
Dye transfer Sort clothes by color. If fabric label states wash separately,
unstable dyes may be indicated.
Lint or residue on
clothes
Clothes are air or line
dried
If you do not dry your clothes with a clothes dryer, your
clothes may retain more lint.
Incorrect sorting Separate lint producers from lint collectors.
Washing too long Wash small loads for a shorter time than larger loads
Detergent not dissolving Add detergent as wash basket fills with water, before you load
clothes.
Try a liquid detergent.
Use warmer water temperature.
Overloading
Load clothes no higher than the top row of holes in the washer basket.
Incorrect use of fabric
softener
Check fabric softener package for instructions and follow
directions for using dispenser.
Operation Possible Causes What to do
Movement inside
machine when shut
off
Shifting mechanism is
disengaging the motor
When the machine is manually turned off, the shifter will
disengage the motor before completely shutting down.
If lid is raised before the motor is disengaged, it will resume
when lid is closed.
Short spray and
delay after pushing
the Start button
Lid was opened and
closed between cycle
selection and start
This is normal. See START-UP SEQUENCE in the Safety
Instructions section.
Washer spins
and pauses at the
beginning of cycles
This is normal The washer is sensing the load.
Washer pauses
during wash cycle
The Soak Option was
chosen
This is normal. The washer alternates between agitate and soak
during these cycles to get your clothes cleaner with less wear.
This is normal Many cycles incorporate as series of soaks within the agitation
period to get your clothes clean with less wear.
Basket seems loose Basket moves or rotates
freely
Washer basket does not have a traditional brake. Washer
basket will move freely. This is normal.
Spin time longer
than previous
washer
This is normal for a high
efficiency washer with
an infusor
A washer with an infusor is a high efficiency washing machine.
Extra spin time typically reduces dryer time/energy usage (i.e.
reduces total energy when using both a washer and a dryer).
You may notice that the spin time is longer than on your
previous washer.
Blinking Spin light
or Spin light on at
end of cycle
Out of balance condition
has been detected
Allow cycle to continue and finish.
If load is wet at the end of the cycle, even out load and run a
Drain & Spin cycle.
20 49-90582-4
TROUBLESHOOTING TIPS - WASHER
Troubleshooting Tips - Washer
Performance Possible Causes What to do
Pilling
Result of normal wear
on poly-cotton blends
and fuzzy fabrics
While this is not caused by the washer, you can slow the pilling
process by washing garments inside out.
Snags, holes, tears,
rips or excessive
wear
Pins, snaps, hooks,
sharp buttons, belt
buckles, zippers and
sharp objects left in
pockets
Fasten snaps, hooks, buttons and zippers.
Remove loose items like pins, objects in pockets and sharp
buttons.
Turn knits (which snag easily) inside out.
Undiluted chlorine
bleach
Check bleach package instructions for proper amount.
Never add undiluted bleach to wash or allow clothes to
come in contact with undiluted bleach.
Chemicals like
hair bleach or dye,
permanent wave solution
Rinse items that may have chemicals on them before washing.
Wrinkling Improper sorting Avoid mixing heavy items (like work clothes) with light items
(like blouses).
Try a fabric softener.
Overloading or incorrect
water level
Load your washer so clothes have enough room to move freely
with water covering all of the clothes.
Incorrect wash and dry
cycles
Match Cycle selection to the type of fabric you are washing
(especially for easy care loads).
Repeated washing in
water that is too hot
Wash in warm or cold water.
Sounds Possible Causes What to do
“Metallic clicking” Shifter mechanism
is engaging or
disengaging
The drive system will engage at the start of agitate and
disengage when agitate is complete. This occurs multiple times
during the wash.
Back and forth
“swoosh” or light
“clicking” sound
during agitate
Electric motor reversing
direction
This sound is the motor rotating back and forth to agitate your
laundry.
Quick short agitation
sounds
Clothing redistribution At different periods of the agitation phase, the motor makes
short agitation strokes to redistribute the load.
“Click” when water
stops filling
Relay switch The relay makes a click sound when activated. The water level
activates the relay and stops filling.
“Clicking” behind
control panel during fill
Automatic Temperature
Control Valve
This valve mixes in cold and hot water. The “clicking” is the
valve turning on and off.
Water volume
changes during fill
Automatic Temperature
Control Valve
This valve mixes in cold and hot water. The sound changes
when the valves are turned on and off.
Motor “whinding up”
or “coasting down”
in spin
Motor ramping up/down
during spin cycle
The motor will speed up incrementally during the spin cycle.
When spin is complete, it will coast until it stops.
“Humming” Water drain pump The drain pump will make a humming sound when pumping out
water after agitation stops and continue until spin is complete.
“Gurgling” Water drain pump When the pump starts drawing in air, It starts to gurgle. The
washer should then begin spinning and the sound will continue
until it is done spinning.
Washer sounds that may be different from your prior washer:
Clicks, water flowing, gear sounds followed by pauses, and electric hum sounds
are all part of the normal wash cycle.
To listen and watch videos of normal washer operation, please go to
http://products.geappliances.com/appliance/gea-support-search-content?contentid=23061
or scan the QR code.
49-90582-4 21
Problem Possible Causes What to do
Dryer doesn’t start Dryer is unplugged Make sure the dryer plug is pushed completely into
the outlet.
Fuse is blown/circuit
breaker is tripped
Check the house fuse/circuit breaker box and replace fuse
or reset breaker. Note: Most electric dryers use 2 fuses/
breakers.
Dryer doesn’t heat Fuse is blown/circuit
breaker is tripped; the
dryer may tumble but not
heat
Check the house fuse/circuit breaker box and replace both
fuses or reset both breakers. Your dryer may tumble if only
one fuse is blown or one breaker tripped.
Gas service is off Make sure gas shutoff at dryer and main shutoff are fully
open.
Dryer shakes or
makes noise
Some shaking/noise is
normal. Dryer may be
sitting unevenly
Move dryer to an even floor space, or adjust leveling legs as
necessary until even.
Greasy spots on
clothes
Improper use of fabric
softener
Follow directions on fabric softener package.
Drying dirty items with
clean ones
Use your dryer to dry only clean items. Dirty items can stain
clean items and the dryer.
Clothes were not
completely clean
Sometimes stains which cannot be seen when the clothes
are wet appear after drying. Use proper washing procedures
before drying.
Lint on clothes Lint filter is full Clean lint screen before each load.
Improper sorting Sort lint producers (like chenille) from lint collectors (like
corduroy).
Static electricity can
attract lint
See suggestions in this section under STATIC.
Overloading Separate large loads into smaller ones.
Paper, tissue, etc. left in
pockets
Empty all pockets before laundering clothes.
Static occurs No fabric softener was
used
Try a fabric softener.
Bounce™ Fabric Conditioner Dryer Sheets have been
approved for use in all GE Appliances dryers when used in
accordance with the manufacturer’s instructions.
Overdrying Try a fabric softener.
Adjust setting to Less Dry.
Synthetics, permanent
press and blends can
cause static
Try a fabric softener.
Inconsistent drying
times
Type of heat Automatic drying times will vary according to the type of
heat used (electric, natural or LP gas), size of load, types of
fabrics, wetness of clothes and condition of exhaust ducts.
Troubleshooting Tips - Dryer
TROUBLESHOOTING TIPS - DRYER
22 49-90582-4
TROUBLESHOOTING TIPS - DRYER
Troubleshooting Tips - Dryer
Dryer Problem Possible Causes What to do
Clothes take too
long to dry
Improper sorting Separate heavy items from lightweight items (generally, a
well-sorted washer load is a well-sorted dryer load).
Large loads of heavy
fabrics (like beach
towels)
Large, heavy fabrics contain more moisture and take longer
to dry. Separate large, heavy fabrics into smaller loads to
speed drying time.
Controls improperly set Match control settings to the load you are drying.
Lint filter is full Clean lint filter before every load.
Improper or obstructed
ducting
Check installation instructions for proper ducting/venting.
Make sure ducting is clean, free of kinks and unobstructed.
Check to see if outside wall damper operates easily.
Check the Installation Instructions to make sure the dryer
venting is correct.
Blown fuses or tripped
circuit breaker
Replace fuses or reset circuit breakers. Since most dryers
use 2 fuses/breakers, make sure both are operating.
Overloading/combining
loads
Do not put more than one washer load in the dryer at a time.
Underloading If you are drying only one or two items, add a few items
to ensure proper tumbling.
Clothes are
wrinkled
Overdrying Select a shorter drying time.
Remove items while they still hold a slight amount of
moisture. Select a Less Dry setting.
Letting items sit in dryer
after cycle ends
Remove items when cycle ends and fold or hang immediately.
Overloading Separate large loads into smaller ones.
Clothes shrink Some fabrics will
naturally shrink when
washed. Others can be
safely washed, but will
shrink in the dryer
To avoid shrinkage, follow garment care labels exactly.
Some items may be pressed back into shape after drying
If you are concerned about shrinkage in a particular
item, do not machine wash or tumble dry it.
49-90582-4 23
GEAppliances.com
All warranty service is provided by our Factory Service Centers, or an authorized Customer Care
®
technician. To schedule
service online, visit us at www.geappliances.com/service_and_support/, or call GE Appliances at 800.GE.CARES
(800.432.2737). Please have your serial number and your model number available when calling for service.
Servicing your appliance may require the use of the onboard data port for diagnostics. This gives a GE Appliances factory
service technician the ability to quickly diagnose any issues with your appliance and helps GE Appliances improve its
products by providing GE Appliances with information on your appliance. If you do not want your appliance data to be
sent to GE Appliances, please advise your technician not to submit the data to GE Appliances at the time of service.
Extended Warranties: Purchase a GE Appliances extended warranty and learn about special discounts that are
available while your warranty is still in effect. You can purchase it online anytime at
www.geappliances.com/service_and_support/shop-for-extended-service-plans.htm
or call 800.626.2224 during normal business hours. GE Appliances Service will still be there after your warranty expires.
LIMITED WARRANTY
GE Appliances Limited Warranty
Staple your receipt here. Proof of the original purchase
date is needed to obtain service under the warranty.
In the United States:
This limited warranty is extended to the original purchaser and any succeeding owner for products purchased for home use
within the USA. If the product is located in an area where service by a GE Appliances Authorized Servicer is not available,
you may be responsible for a trip charge or you may be required to bring the product to an Authorized GE Appliances
Service location for service. In Alaska, the limited warranty excludes the cost of shipping or service calls to your home.
Some states do not allow the exclusion or limitation of incidental or consequential damages. This limited warranty
gives you specific legal rights, and you may also have other rights which vary from state to state. To know what your
legal rights are, consult your local or state consumer affairs office or your state’s Attorney General.
Warrantor: GE Appliances, a Haier company
EXCLUSION OF IMPLIED WARRANTIES
Your sole and exclusive remedy is product repair as provided in this Limited Warranty. Any implied warranties,
including the implied warranties of merchantability or fitness for a particular purpose, are limited to one year or the
shortest period allowed by law.
In Canada:
This limited warranty is extended to the original purchaser and any succeeding owner for products purchased in Canada
for home use within Canada. If the product is located in an area where service by a GE Appliances Authorized Servicer is
not available, you may be responsible for a trip charge or you may be required to bring the product to an Authorized
GE Appliances Service location.
Some provinces do not allow the exclusion or limitation of incidental or consequential damages. This warranty gives you
specific legal rights, and you may also have other rights which vary from province to province. To know what your legal
rights are, consult your local or provincial consumer affairs office.
Warrantor: MC COMMERCIAL INC., Burlington, ON, L7R 5B6
For the period of: We will replace:
One year
From the date of the
original purchase
Any part of the appliance which fails due to a defect in materials or workmanship.
During this limited one-year warranty, we will also provide, free of charge, all labor
and related service to replace the defective part.
What is not covered:
Ŷ
Service trips to your home to teach you how to use
the product.
Ŷ
Improper installation, delivery or maintenance.
Ŷ
Failure of the product if it is abused, misused, or used for
other than the intended purpose or used commercially.
Ŷ
Replacement of house fuses or resetting of circuit
breakers.
Ŷ
Products which are not defective or broken, or which
are working as described in the Owner’s Manual.
Ŷ
Damage to the product caused by accident, fire,
floods or acts of God.
Ŷ
Incidental or consequential damage caused by
possible defects with this appliance.
Ŷ
Defects or damage due to operation in freezing
temperatures.
Ŷ
Damage caused after delivery.
Ŷ
Product not accessible to provide required service.
24 49-90582-4
Printed in Mexico
Consumer Support
CONSUMER SUPPORT
GE Appliances Website
Have a question or need assistance with your appliance? Try the GE Appliances Website 24 hours a day, any day
of the year! You can also shop for more great GE Appliances products and take advantage of all our on-line support
services designed for your convenience. In the US: GEAppliances.com
In Canada: GEAppliances.ca
Register Your Appliance
Register your new appliance on-line at your convenience! Timely product registration will allow for enhanced
communication and prompt service under the terms of your warranty, should the need arise. You may also mail in
the pre-printed registration card included in the packing material. In the US: GEAppliances.com/register
In Canada: Prodsupport.mabe.ca/crm/Products/ProductRegistration.aspx
Schedule Service
Expert GE Appliances repair service is only one step away from your door. Get on-line and schedule your service at
your convenience any day of the year. In the US: GEAppliances.com/service or call 800.432.2737 during normal
business hours.
In Canada: GEAppliances.ca/en/support/service-request or call 800.561.3344.
Extended Warranties
Purchase a GE Appliances extended warranty and learn about special discounts that are available while your
warranty is still in effect. You can purchase it on-line anytime. GE Appliances Services will still be there after your
warranty expires. In the US: GEAppliances.com/extended-warranty or call 800.626.2224 during normal business
hours.
In Canada: GEAppliances.ca/en/support/purchase-extended-warranty or call 866.277.9842.
Remote Connectivity
For assistance with wireless network connectivity (for models with remote enable),visit our website at
GEAppliances.com/connected-home-smart-appliances/ or call 800.220.6899 in the US.
Parts and Accessories
Individuals qualified to service their own appliances can have parts or accessories sent directly to their homes
(VISA, MasterCard and Discover cards are accepted). Order on-line today 24 hours every day.
In the US: GEApplianceparts.com or by phone at 877.959.8688 during normal business hours.
In Canada: GEAppliances.ca/en/products/parts-filters-accessories or call 800.661.1616.
Instructions contained in this manual cover procedures to be performed by any user. Other servicing
generally should be referred to qualified service personnel. Caution must be exercised, since improper
servicing may cause unsafe operation.
Contact Us
If you are not satisfied with the service you receive from GE Appliances, contact us on our Website with all the
details including your phone number, or write to:
In the US: General Manager, Customer Relations | GE Appliances, Appliance Park | Louisville, KY 40225
GEAppliances.com/contact
In Canada: Director, Consumer Relations, MC COMMERCIAL INC. | Suite 310, 1 Factory Lane | Moncton, N.B. E1C 9M3
GEAppliances.ca/en/contact-us
