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Warranty
6). Service calls which do not involve malfunction or defects in materials or
workmanship, or in accordance with the provided instructions;
7). To correct the installation of your appliance or to instruct how to use the
appliance;
8). Expenses for making the appliance accessible for service, such as removal
of trim, cupboards, shelves, etc., which are not part of the appliance when it is
shipped from the factory;
9). Service calls to repair or replace appliance light bulbs, air filters, other
consumables, or knobs, handles, or other cosmetic parts;
10). Surcharges including, but not limited to, any after-hour, weekend, or
holiday service calls, tolls, ferry trip charges, or mileage expense for service
calls to remote areas, including Hawaii, Alaska and Canada;
11). Damages to the finish of appliance or home incurred during installation,
including but not limited to floors, cabinets, walls, etc.;
12). Damages caused by: services performed by unauthorized service
companies; use of parts other than genuine Empava parts or parts obtained
from persons other than authorized service companies; or external causes
such as abuse, misuse, inadequate power supply, accidents, fires,
or acts of God;
The warranty applies to appliances purchased and used for personal, family or
household purposes only. It does not cover appliances used for commercial
applications.
Should the appliance be sold by the original purchaser during the warranty
period, warranty shall extend to the new owner until the expiration date of the
original purchaser warranty period.
Warranty and Product Registration
Empava is not responsible for incidental or consequential damages. Under no
circumstances will Empava's liability exceed the cost that you paid for the
product. Some states do not allow the exclusion or limitation of incidental or
consequential damages, so the above limitations or exclusion may not apply
to you.
This warranty gives you specific legal rights, and you may also have other
rights that vary from state to state. Whenever you call our customer service
at 1-888-682-8882 (Empava cooktop) for technical information and parts
sales in the United States or to request service for your appliance, please
have your complete model number and serial number ready. The model and
serial number can be found on the product data plate. Please enter the
information requested in the spaces provided.
Model No.
Date of Purchase
Dealer
Town
Serial No.
Purchaser
Suburb
Country
Note: You must provide proof of purchase and installation date for in-warranty
service.
Online Warranty Registration
You can register to activate your product warranty online to receive full benefit
of Empava warranty service at www.empava.com
Please rest assured that under no conditions will Empava sell your name or any
of the information your provide to us. We are very grateful that you have
chosen Empava products for your home.