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EN
www.newair.com 15
TROUBLESHOOTING
You can resolve most common usage problems easily by reviewing and
following the troubleshooting information below.
Problem
Possible Causes
Solution
The humidor will
not operate.
The unit may be plugged in
using a different voltage.
Check if using the wrong
voltage.
The circuit breaker may be
tripped or there is a blown
fuse.
Reset the circuit breaker or
check for a broken fuse.
The humidor is not
cold enough.
The external environment
may require a higher
setting.
Lower the temperature of
the humidor.
The door may be opened
too frequently.
Open the door less
frequently.
The door is not closed
completely.
Make sure the door is
closed securely.
The door seal does not
seal properly.
Replace the seal on the
door. Replacements can be
acquired from the NewAir
customer support
department.
The humidor does not
have sufficient clearance.
Make sure there is at least
5 inches clearance
between the back of the
unit and any adjacent
walls.
The light does not
work.
There may be a problem
with the display board.
Contact the NewAir
customer support
department.
The humidor
vibrates while
operating.
The unit is not sitting on a
level floor, or the unit’s
feet are not correctly
installed.
Make sure the unit’s feet
are in the proper position
and tightened securely.
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