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en-us
29
Ice-maker
Problem Possible cause Remedy
Ice-maker not working. Ice-maker is not connected to the
power supply.
Call Customer Support.
Ice-maker is not receiving a supply of
water.
Make sure that the water supply is properly
connected.
The temperature in the freezer
compartment is too high.
Check the freezer compartment temperature
setting and set it slightly colder if necessary.
Ice-maker is not making
enough ice or the ice is
misshapen.
Appliance or ice-maker has only been
switched on for a short time.
It takes roughly 24 hours for ice production
to start.
A large quantity of ice has been
dispensed.
It takes roughly 24 hours for the ice-cube
container to be refilled.
Low water pressure. The appliance should only be connected to
a water supply with the specified pressure
(see section "Connecting the appliance",
subheading "Water connection").
Water filter clogged or used up. Replace water filter.
The temperature in the freezer
compartment is too high.
Set the freezer compartment temperature
lower.
Ice-maker not making any ice. Ice-maker is switched off. Switch on the ice-maker.
Appliance not being supplied with
water.
Contact your installer or water company.
Kinks in the water supply hose. Turn off the water supply at the isolating
valve. Straighten out any kinks or have hose
replaced if necessary.
Low water pressure. The appliance should only be connected to
a water supply with the specified pressure
(see section "Connecting the appliance",
subheading "Water connection").
Freezer compartment temperature
too high.
Set a slightly colder temperature for the
freezer compartment.
Ice-cube container not inserted
properly.
Check the position, re-insert if necessary.
Incorrect isolating valve fitted. Unsuitable valves can reduce the water
pressure and cause damage to the
appliance.
Ice forms in the feeder hose to
the ice-maker.
Low water pressure. Turn off the water supply at the isolating
valve. Straighten out any kinks or have hose
replaced if necessary.
Isolating valve not fully open. Fully open isolating valve.
Water runs out of the
appliance.
Water connecting hose is leaking. Have hose replaced with a genuine
replacement hose from the manufacturer.
Incorrect isolating valve fitted. Unsuitable valves can reduce the water
pressure and cause damage to the
appliance.
No water comes out of the
water dispenser.
The return stop valve has been
installed incorrectly.
Check the flow direction, Arrows on the
return stop valve indicate the flow direction.
Sieve is clogged. Turn off the water supply at the isolating
valve. Remove and clean the sieve.
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