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17
Before Calling For Service
Problem Solution
Refrigerator does not
operate.
• Confirm Deepfreeze
®
control is on.
• Confirm refrigerator is plugged in.
• Check fuse or circuit breaker. Plug in another item at that wall outlet.
• Wait 40 minutes to see if refrigerator restarts. If Deepfreeze
®
control is on, lights
work but 2 fans and compressor are not operating, refrigerator may be in
defrost cycle.
Refrigerator still won’t
operate.
• Unplug refrigerator. Transfer food to another unit or place dry ice in
Deepfreeze
®
section to preserve food. Warranty does not cover food loss.
Check warranty certificate for specific coverage.
•Call 1-800-628-5782 inside U.S.A. and 1-319-622-5511 outside U.S.A. to locate
an authorized Amana technician.
Food temperature appears
too warm.
• See above sections.
• Allow time for recently added warm food to reach Fresh Food or Deepfreeze
®
temperature.
• Check gaskets for proper seal.
• Clean condenser coils.
• Adjust Fresh Food and/or Deepfreeze
®
control.
Temperature controlled
drawer temperature is too
warm.
• Slide control to colder setting.
• Adjust Deepfreeze
®
control to colder setting.
Food temperature is too
cold.
• Clean condenser coils.
• Adjust Fresh Food control.
• Adjust Deepfreeze
®
control to warmer setting. Allow several hours for
temperature to adjust.
Refrigerator runs too
frequently.
• It may be normal to maintain constant temperature.
• Doors may have been opened frequently or for an extended period of time.
• Allow time for recently added warm food to reach Fresh Food or Deepfreeze
®
temperature.
• Clean condenser coils.
• Adjust Deepfreeze
®
control.
• Check gaskets for proper seal.
Water droplets form on
inside of refrigerator.
• It is normal during high humidity periods or if doors have been opened
frequently.
Water droplets form on
outside of refrigerator.
• Check door gaskets for proper seal.
Drawers do not close freely. • Check for a package which may prevent drawer from closing properly.
• Confirm drawer is in proper position.
• Clean drawer channels with warm, soapy water. Rinse and dry thoroughly.
• Apply a thin layer of petroleum jelly to drawer channels.
• Confirm refrigerator is level.
Refrigerator has an odor. • See
Odor Removal
instructions in
Care and Cleaning
section.
Refrigerator or ice maker
(some models) make
unfamiliar sounds or seems
too loud.
• It may be normal. See
Normal Operating Sounds
section.
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