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PERLICK RESIDENTIAL COLUMN REFRIGERATION USE & CARE GUIDE
perlick customer service (800)558-5592 | 17
TROUBLESHOOTING
Problem Cause Soluon
UI ashes Cabinet is in Showroom Mode
Press the sengs menu icon ( ) to illuminate a
cluster of four icons. A ve key combinaon - F-C-F-C-
Sengs - will exit showroom mode as shown below:
Door alarm is beeping
Door has been open for more than 3
minutes
Close the door
Light stays on when door is
closed (wine units)
Door Closed with Light (Display)
Follow direcons above to turn o Door Closed with
Light (Display) mode.
Light stays on when door is
closed (all units)
Door not closing correctly
Determine what may be causing the door to not fully
close
Issue with reed switch and magnet Contact Perlick Technical Service at (844) 411-8050
Compartments are warmer
than usual
Control is preset too warm
Lower the setpoint temperature. Refer to changing
the set point for the specic model in this manual
Condenser is dirty or obstructed Clear the condenser and clear obstrucon
The door is open or has been opened
more frequently lately
Wait 24 hours and recheck the temperature
Internal louvers and/or damper covers
are obstructed
Reset the preset temperature if necessary - refer to
page 4-13 of this manual for sengs
Make sure the louvers and/or the fan are not
obstructed
Warm product was recently placed in the
cabinet
Engage QuickCool mode; see pages 4-13 for
instrucons for instrucons on how
System runs for a long
period of me
Condenser is dirty or obstructed Clean the condenser and clear the obstrucon
Door was kept open for a long me or
was opened more frequently, or warm
product was recently placed in the
cabinet
Wait 24 hours and recheck temperature
Hot day and warm room temperature Normal for the system to run more frequently
Condensaon forms outside
of the unit
High humidity and/or frequent door
opening
Normal operaon (See page 13 for ambient condions
for CR24F Freezer models)
If the unit appears to be malfunconing, check the
troubleshoong guide below to see if you can idenfy the cause
and remedy for the issue and resolve it without a service call.
1
2 4
3
5
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