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Troubleshooting Guide
64
Problem
Possible causes
What to do
Oven
The oven doesn’t work (no
heating).
No power supply (oven light
and halos do not come on
either).
No gas supply (gas ovens).
Check that the circuit breaker hasn’t tripped and there
is no power outage in your area. If there is a power
outage, you cannot use the oven until power has been
restored.
The supply to the house may not be working or there
may be an outage. Contact your local gas supplier.
One of the oven lights does
not come on, but the oven
works.
The light bulb is loose.
The light bulb has blown.
If the bulb is loose, tighten it
If the bulb has blown, replace it according to the
instructions in section “Replace Oven Light Bulb”
Condensation around oven
(e.g. on control panel or
top of oven door.)
Food has high moisture
content or local climate
(temperature, humidity) is
contributing to condensation.
Condensation is normal. You can wipe the drops off
the control panel. If there is frequent or excessive
condensation, make sure that cabinetry around the
range is moisture-proofed.
Steam coming from oven
vents at the back of the
range.
Moisture from food
evaporating during cooking.
This is normal, especially if you are cooking large
quantities of food in the oven using a CONVECTION
mode.
The convection fan does
not come on in a
CONVECTION mode.
Technical fault.
Contact your Authorized Service Center or Customer
Care.
Oven will not heat
Oven settings are not
corrected
Follow mode selection and clock settings as specified
in Oven Operation section of the manual.
Foods over-cooked or
under-cooked
Incorrect cooking time or
temperature.
Adjust time, temperature, or rack position.
“Cracking” or “Popping”
sound.
This is the sound of metal
heating and cooling.
This is normal.
There is a power failure –
can I still use the oven?
Power outage in your home
or neighborhood.
The oven cannot be used until power is restored.
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