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49-1000472 Rev. 1 43
TROUBLESHOOTING TIPS
Troubleshooting Tips... Before you call for service
Save time and money! Review the charts on the following pages first and you may not need to call for service.
Problem Possible Causes What to Do
Refrigerator does not operate Refrigerator in defrost cycle. Wait about 30 minutes for defrost cycle to end.
(LWKHURUERWKFRQWUROVVHWWR2)) Set the controls to a lower temperature setting.
Refrigerator is unplugged. Push the plug completely into the outlet.
The fuse is blown/circuit breaker is
tripped.
Replace fuse or reset the breaker.
Refrigerator is in showroom mode. Unplug the refrigerator and plug it back in.
Vibration or rattling (slight vibration is
normal)
Leveling legs need adjusting. See Level the refrigerator.
Motor operates for long periods or
cycles on and off frequently. (Modern
refrigerators with more storage space
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operating time. They start and stop
often to maintain even temperatures.)
Normal when refrigerator is first
plugged in.
Wait 24 hours for the refrigerator to completely
cool down.
Often occurs when large amounts of
food are placed in refrigerator.
This is normal.
'RRUOHIWRSHQ Check to see if package is holding door open.
Hot weather or frequent door openings. This is normal.
Temperature controls set at the coldest
setting.
See Controls section
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too warm
Temperature control not set cold
enough.
See Controls section
Warm weather or frequent door
openings.
Set the temperature control one step colder.
See Controls section
'RRUOHIWRSHQ Check to see if package is holding door open.
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(frost within package is normal)
'RRUOHIWRSHQ Check to see if package is holding door open.
Too frequent or too long door openings. This is normal.
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Automatic energy saver system
circulates warm liquid around front
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This helps prevent condensation on the
outside.
Automatic icemaker does not work ,FHPDNHUVZLWFKLVLQWKH2))SRVLWLRQ Set the switch to the ON position.
Water supply turned off or not
connected.
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)UHH]HUFRPSDUWPHQWWRRZDUP Wait 24 hours for the refrigerator to completely
cool down.
Piled up cubes in the storage bin cause
the icemaker to shut off.
Level cubes by hand.
,FHFXEHVVWXFNLQLFHPDNHU Turn off the icemaker, remove cubes, and turn
the icemaker back on.
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Replace filter or make sure the water filter is
properly installed (see water filter section).
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cooling
Normal, when refrigerator first plugged
in or after extended power outage
Wait 24 hours for temperature in both
compartments to reach selected temperatures.
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Normal The ice dispenser door may open after closing
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cubes.
Wrap foods well.
,QWHULRURIUHIULJHUDWRUQHHGVFOHDQLQJ See Care and Cleaning section.
Small or hollow cubes Water filter clogged. Replace filter cartridge with new cartridge or
with plug.
6ORZLFHFXEHIUHH]LQJ 'RRUOHIWRSHQ Check to see if package is holding door open.
Temperature control not set cold enough. See Controls section
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but the water supply to the refrigerator
has not been connected.
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the on position will damage the water valve.
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