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6. TROUBLESHOOTING
If a minor problem occurs, it usually can be solved quite easily when the cause is found by using the
checklist below.
Any other servicing should be done by an authorized service representative.
WARNING
! !
To reduce risk of personal injury - unplug cleaner before servicing.
PROBLEM POSSIBLE CAUSE POSSIBLE SOLUTION
Cleaner won’t run.
1. Not firmly plugged in.
1. Plug unit in firmly.
2. No voltage in wall plug.
2. Check fuse or breaker in home.
3. Blown fuse or tripped
breaker.
3. Replace fuse or reset breaker in home.
Low suction. 1. Dirty Water Tank full/
automatic shut off engaged.
1. Remove and empty Dirty Water Tank.
2. Blockage In tool on end of
hose.
2. Remove tool and clear blockage.
3. Dirty Water Tank lid not on
correctly.
3. Make sure lid is on securely (p.9).
4. Dirty Water Tank front panel
not replaced after stair or
upholstery cleaning.
4. Replace Dirty Water Tank front panel (p.8).
Clean Water
Solution Tank
won’t dispense.
1. Clean Water Solution Tank
not firmly in place.
1. Make sure tank is securely locked in
position.
2. Clean Water Solution Tank
empty.
2. Refill tank according to instructions for
surface being cleaned.
3. Dirty Water Tank lid not on
correctly.
3. Make sure lid is firmly in place.
4. Pump needs to be “primed”
(when using tool).
4. See “Before Using Tool” section.
Brushes/brush
indicator won’t
rotate during floor
cleaning.
1. Indicator screen dirty. 1. Remove clear cover over indicator and clean
screen; replace cover.
2. Speed selector on OFF. 2. Move speed selector to Low or Hi.
18
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