en
2
Table of contents
1 Safety ............................................4
1.1 General information....................4
1.2 Intended use...............................4
1.3 Restriction on user group...........4
1.4 Safe transport.............................4
1.5 Safe installation ..........................5
1.6 Safe use .....................................6
1.7 Damaged appliance...................7
2 Preventing material damage .......9
3 Environmental protection and
saving energy...............................9
3.1 Disposing of packaging .............9
3.2 Saving energy.............................9
4 Installation and connection.........9
4.1 Scope of delivery........................9
4.2 Criteria for the installation
location .....................................10
4.3 Installing the appliance ............10
4.4 Preparing the appliance for
the first time..............................10
4.5 Connecting the appliance to
the electricity supply.................11
5 Familiarising yourself with
your appliance............................12
5.1 Appliance .................................12
5.2 Control panel............................13
6 Features......................................14
6.1 Shelf..........................................14
6.2 Variable shelf............................14
6.3 Extendable shelf .......................14
6.4 Fruit and vegetable con-
tainer.........................................14
6.5 Cool-fresh container .................15
6.6 Butter and cheese compart-
ment..........................................15
6.7 Door rack..................................15
6.8 Accessories..............................15
7 Basic operation ..........................15
7.1 Switching on the appliance ......15
7.2 Operating tips...........................15
7.3 Switching off the appliance ......16
7.4 Setting the temperature............16
8 Additional functions ..................16
8.1 Super cooling ..........................16
9 Alarm...........................................16
9.1 Door alarm ...............................16
10 Refrigerator compartment .......17
10.1 Tips for storing food in the
refrigerator compartment .......17
10.2 Chill zones in the refriger-
ator compartment...................17
11 Cool-fresh compartment..........17
11.1 Storage times in the cool-
fresh compartment at 0°C ....17
12 Defrosting.................................18
12.1 Defrosting in the refriger-
ator compartment...................18
12.2 Defrosting in the cool-fresh
compartment ..........................18
13 Cleaning and servicing............18
13.1 Preparing the appliance for
cleaning ..................................18
13.2 Cleaning the appliance ..........18
13.3 Removing the fittings..............19
13.4 Removing appliance com-
ponents...................................20
14 Troubleshooting.......................22
15 Storage and disposal...............24
15.1 Taking the appliance out of
operation ................................24
15.2 Disposing of old appliance ....24
16 Customer Service.....................25
16.1 Product number (E-Nr.) and
production number (FD).........25
en Safety
4
1 Safety
Observe the following safety instructions.
1.1 General information
¡ Read this instruction manual carefully.
¡ Keep the instruction manual and the product information safe
for future reference or for the next owner.
¡ Do not connect the appliance if it has been damaged in transit.
1.2 Intended use
This appliance is only intended to be fully fitted in a kitchen.
Only use this appliance:
¡ For chilling food.
¡ In private households and in enclosed spaces in a domestic en-
vironment.
¡ Up to an altitude of max. 2000m above sea level.
1.3 Restriction on user group
This appliance may be used by children aged 8 or over and by
people who have reduced physical, sensory or mental abilities or
inadequate experience and/or knowledge, provided that they are
supervised or have been instructed on how to use the appliance
safely and have understood the resulting dangers.
Children must not play with the appliance.
Cleaning and user maintenance must not be performed by chil-
dren unless they are being supervised.
Children above the age of three years old and younger than eight
years old may load and unload the the fridge-freezer.
1.4 Safe transport
WARNING‒Risk of injury!
The high weight of the appliance may result in injury when lifted.
▶
Do not lift the appliance on your own.
Safety en
5
1.5 Safe installation
WARNING‒Risk of electric shock!
Improper installation is dangerous.
▶
Connect and operate the appliance only in accordance with the
specifications on the rating plate.
▶
Connect the appliance to a power supply with alternating cur-
rent only via a properly installed socket with earthing.
▶
The protective conductor system of the domestic electrical in-
stallation must be properly installed.
▶
Never equip the appliance with an external switching device,
e.g. a timer or remote control.
▶
When the appliance is installed, the mains plug of the power
cord must be freely accessible. If free access is not possible, an
all-pole isolating switch must be installed in the permanent elec-
trical installation according to the installation regulations.
▶
When installing the appliance, check that the power cable is not
trapped or damaged.
If the insulation of the power cord is damaged, this is dangerous.
▶
Never let the power cord come into contact with heat sources.
WARNING‒Risk of explosion!
If the appliance's ventilation openings are sealed, a leak in the re-
frigeration circuit may result in a flammable mixture of gas and air.
▶
Keep ventilation openings, in the appliance enclosure or in the
built-in structure, clear of obstruction.
WARNING‒Risk of fire!
It is dangerous to use an extended power cord and non-approved
adapters.
▶
Do not use extension cables or multiple socket strips.
▶
If the power cord is too short, contact Customer Service.
▶
Only use adapters approved by the manufacturer.
Portable multiple socket strips or portable power supply units may
overheat and cause a fire.
▶
Do not place portable multiple socket strips or power supply
units on the back of the appliance.
en Safety
6
1.6 Safe use
WARNING‒Risk of electric shock!
An ingress of moisture can cause an electric shock.
▶
Only use the appliance in enclosed spaces.
▶
Never expose the appliance to intense heat or humidity.
▶
Do not use steam- or high-pressure cleaners to clean the appli-
ance.
WARNING‒Risk of suffocation!
Children may put packaging material over their heads or wrap
themselves up in it and suffocate.
▶
Keep packaging material away from children.
▶
Do not let children play with packaging material.
Children may breathe in or swallow small parts, causing them to
suffocate.
▶
Keep small parts away from children.
▶
Do not let children play with small parts.
WARNING‒Risk of explosion!
Mechanical devices, e.g. sharp or pointed objects, or other
devices may damage the refrigeration circuit; flammable refriger-
ant may escape and explode.
▶
To accelerate the defrosting process, do not use any other
mechanical devices or devices other than those recommended
by the manufacturer.
Products which contain flammable propellants and explosive sub-
stances may explode, e.g. spray cans.
▶
Do not store products which contain flammable propellants (e.g.
spray cans) or explosive substances in the appliance.
WARNING‒Risk of fire!
Electrical devices within the appliance may cause a fire, e.g. heat-
ers or electric ice makers.
▶
Do not operate electrical devices within the appliance.
Safety en
7
WARNING‒Risk of injury!
Containers that contain carbonated drinks may burst.
▶
Do not store containers that contain carbonated drinks in the
cool-fresh compartment.
Injury to the eyes caused by escaping flammable refrigerant and
hazardous gases.
▶
Do not damage the tubes of the refrigerant circuit or the insula-
tion.
CAUTION‒Risk of harm to health!
To prevent food from being contaminated, you must observe the
following instructions.
▶
If the door is open for an extended period of time, this may lead
to a considerable temperature increase in the compartments of
the appliance.
▶
Regularly clean the surfaces that may come into contact with
food and accessible drain systems.
▶
Store raw meat and fish in suitable containers in the refrigerator
so that they do not touch or drip on other food.
▶
If the fridge/freezer is empty for an extended period of time,
switch off the appliance, defrost it, clean it and leave the door
open to prevent the formation of mould.
Metal or metal-style parts in the appliance may contain aluminium.
If acidic food comes into contact with aluminium in the appliance,
aluminium foil ions may pass into the food.
▶
Do not consume soiled food.
1.7 Damaged appliance
WARNING‒Risk of electric shock!
If the appliance or the power cord is damaged, this is dangerous.
▶
Never operate a damaged appliance.
▶
Never pull on the power cord to unplug the appliance. Always
unplug the appliance at the mains.
▶
If the appliance or the power cord is damaged, immediately un-
plug the power cord or switch off the fuse in the fuse box.
▶
Call customer services. →Page25
en Safety
8
Incorrect repairs are dangerous.
▶
Repairs to the appliance should only be carried out by trained
specialist staff.
▶
Only use genuine spare parts when repairing the appliance.
▶
If the power cord of this appliance is damaged, it must be re-
placed by the manufacturer, the manufacturer's Customer Ser-
vice or a similarly qualified person in order to prevent any risk.
WARNING‒Risk of fire!
If the tubes are damaged, flammable refrigerant and harmful
gases may escape and ignite.
▶
Keep naked flames and ignition sources away from the appli-
ance.
▶
Ventilate the room.
▶
Switch off the appliance. →Page16
▶
Unplug the appliance from the mains or switch off the circuit
breaker in the fuse box.
▶
Call after-sales service. →Page25
Preventing material damage en
9
Preventing material damage
2 Preventing material
damage
Preventing material damage
ATTENTION!
Using the base, runners or appliance
doors as a seat surface or climbing
surface may damage the appliance.
▶
Do not stand or support yourself
on the base, runners or doors.
Contamination with oil or fat may
cause plastic parts and door seals to
become porous.
▶
Keep plastic parts and door seals
free of oil and grease.
Metal or metal-style parts in the appli-
ance may contain aluminium. Alu-
minium reacts when it comes into
contact with acidic foods.
▶
Do not store unpackaged food in
the appliance.
Environmental protection and saving energy
3 Environmental protec-
tion and saving energy
Environmental protection and saving energy
3.1 Disposing of packaging
The packaging materials are environ-
mentally compatible and can be re-
cycled.
▶
Sort the individual components by
type and dispose of them separ-
ately.
3.2 Saving energy
If you follow these instructions, your
appliance will use less power.
Selecting the installation location
¡ Keep the appliance out of direct
sunlight.
¡ Install the appliance as far away as
possible from heating elements,
cookers and other heat sources:
– Maintain a 30mm clearance to
electric or gas cookers.
– Maintain a 300mm clearance to
oil or solid-fuel cookers.
¡ Use a niche depth of 560mm.
¡ Never cover or block the exterior
ventilation grilles.
Saving energy during use
Note:The arrangement of the fittings
does not affect the energy consump-
tion of the appliance.
¡ Open the appliance only briefly.
¡ Never cover or block the interior
ventilation openings or the exterior
ventilation grilles.
¡ Transport purchased food in a
cool bag and place in the appli-
ance quickly.
¡ Allow warm food and drinks to
cool down before storing them.
¡ Thaw frozen food in the refrigerator
compartment to utilise the low tem-
perature of the food.
¡ Always leave some space between
the food and to the back panel.
Installation and connection
4 Installation and con-
nection
Installation and connection
You can find out where and how best
to install your appliance here. You
will also learn how to connect your
appliance to the power supply.
4.1 Scope of delivery
After unpacking all parts, check for
any transport damage and for com-
pleteness of delivery.
If you have any complaints, contact
your dealer or our after-sales service
→Page25.
The delivery consists of the following:
¡ Built-in appliance
en Installation and connection
10
¡ Equipment and accessories
1
¡ Installation material
¡ Installation instructions
¡ User manual
¡ Customer service directory
¡ Warranty enclosure
2
¡ Energy label
¡ Information on energy consump-
tion and noises
4.2 Criteria for the installation
location
WARNING
Risk of explosion!
If the appliance is in a space that is
too small, a leak in the refrigeration
circuit may result in a flammable mix-
ture of gas and air.
▶
Only install the appliance in a
space with a volume of at least
1m
3
per 8g refrigerant. The
volume of refrigerant is indicated
on the rating plate. →"Appliance",
Fig. 1 /
7
, Page13
The weight of the appliance ex works
may be up to 70kg depending on
the model.
The subfloor must be sufficiently
stable to bear the weight of the appli-
ance.
Permitted room temperature
The permitted room temperature de-
pends on the appliance's climate
class.
The climate class can be found on
the rating plate. →"Appliance", Fig.
1 /
7
, Page13
Climate
class
Permitted room tem-
perature
SN 10°C to 32°C
N 16°C to 32°C
ST 16°C to 38°C
T 16°C to 43°C
The appliance is fully functional within
the permitted room temperature.
If an appliance with climate class SN
is operated at colder room temperat-
ures, the appliance will not be dam-
aged up to a room temperature of
5°C.
Niche dimensions
Observe the niche dimensions if you
install your appliance in the niche. If
this is not the case, problems may
occur when installing the appliance.
Niche depth
Install the appliance in the recom-
mended niche depth of 560mm.
If the niche depth is smaller, the en-
ergy consumption increases slightly.
The niche depth must be a minimum
550mm.
Niche width
An inside niche width of at least
560mm is required for the appli-
ance.
4.3 Installing the appliance
▶
Install the appliance in accordance
with the enclosed installation in-
structions.
4.4 Preparing the appliance
for the first time
1. Remove the informative material.
1
Depending on the appliance specifications
2
Not in all countries
Installation and connection en
11
2. Remove the protective foil and
transit bolts, e.g. remove the ad-
hesive strips and carton.
3. Clean the appliance for the first
time. →Page18
4.5 Connecting the appliance
to the electricity supply
1. Insert the mains plug of the appli-
ance's power cable in a socket
nearby.
The connection data of the appli-
ance can be found on the rating
plate. →"Appliance", Fig. 1 /
7
,
Page13
2. Check the mains plug is inserted
properly.
a The appliance is now ready for
use.
en Familiarising yourself with your appliance
12
Familiarising yourself with your appliance
5 Familiarising yourself with your appliance
Familiarising yourself with your appliance
5.1 Appliance
You can find an overview of the parts of your appliance here.
1
2
3
4
5
6
7
8
9
A
B
1
A
Refrigerator compartment
→Page17
B
Cool-fresh compartment
→Page17
1
Control panel →Page13
2
Variable shelf →Page14
3
Extendable shelf →Page14
Familiarising yourself with your appliance en
13
4
Partition with humidity control-
ler →Page14
5
Fruit and vegetable container
→Page14
6
Cool-fresh container
→Page15
7
Rating plate →Page25
8
Butter and cheese compart-
ment →Page15
9
Door storage compartment
for large bottles →Page15
Note:Deviations between your appli-
ance and the diagrams may differ
with regard to their features and size.
5.2 Control panel
You can use the control panel to configure all functions of your appliance and
to obtain information about the operating status.
1 2 3 4 5 6
2
1
lights up when the appli-
ance is operating.
2
switches the warning
signal off.
3
Displays the set temperature
for the refrigerator compart-
ment in°C.
4
/ sets the temperature of the
refrigerator compartment.
5
switches Super cooling
on or off.
6
switches the appliance on
or off.
en Features
14
Features
6 Features
Features
The features of your appliance de-
pend on the model.
6.1 Shelf
To vary the shelf as required, you
can remove the shelf and re-insert it
elsewhere.
→"Removing the shelf", Page19
6.2 Variable shelf
Use the variable shelf to store tall
items, e.g. cans or bottles, on the
shelf below.
You can remove the front section of
the variable shelf and slide it below
the rear part of the shelf.
6.3 Extendable shelf
In order to achieve an improved over-
view and to remove food more
quickly, pull out the extendable shelf.
6.4 Fruit and vegetable con-
tainer
Store fresh fruit and vegetables in the
fruit and vegetable container.
You can adjust the humidity in the
fruit and vegetable container via the
humidity controller on the partition
and a special seal.
The air humidity in the fruit and
vegetable container can be set
according to the type and amount of
food to be stored by turning the
humidity control:
¡ Low humidity required when
primarily storing fruit or if the appli-
ance is very full.
¡ Medium humidity required for
a mixed load.
¡ High humidity required when
primarily storing vegetables or
when the appliance is not very full.
Condensation may form in the fruit
and vegetable container depending
on the food and quantity stored.
Remove the condensation with a dry
cloth and adjust the air humidity us-
ing the humidity controller.
To ensure that the quality and aroma
are retained, store fruit and veget-
ables that are sensitive to cold out-
side of the appliance at temperatures
of approx. 8°C to 12°C, e.g. pine-
apple, bananas, citrus fruits, cucum-
bers, courgettes, peppers, tomatoes
and potatoes.
Basic operation en
15
6.5 Cool-fresh container
Use the lower temperatures in the
cool-fresh container to store highly
perishable food, e.g. fish, meat and
sausages.
6.6 Butter and cheese com-
partment
Store butter and hard cheese in the
butter and cheese compartment.
To open the butter and cheese com-
partment, press down lightly on the
centre of the flap.
Note:The compartment opens down-
wards. The flap slides under the com-
partment.
6.7 Door rack
To adjust the door racks as required,
you can remove the door rack and
re-insert elsewhere.
→"Removing door rack", Page19
6.8 Accessories
Use original accessories. These have
been made especially for your appli-
ance.
The accessories for your appliance
depend on the model.
Bottle holder
The bottle holder prevents bottles
from falling over when the appliance
door is opened and closed.
Basic operation
7 Basic operation
Basic operation
7.1 Switching on the appli-
ance
1. Press .
a The appliance begins to cool.
2. Set the required temperature.
→Page16
7.2 Operating tips
¡ Once you have switched on the
appliance, the set temperature is
only reached after several hours.
Do not put any food in the appli-
ance until the set temperature has
been reached.
¡ The housing to the left, the right
and beneath the cool-fresh com-
partment may heat up slightly tem-
porarily. This prevents condensa-
tion in the area of the door seal.
¡ When you close the door, a va-
cuum may be created. The door is
then difficult to open again. Wait a
moment until the vacuum is offset.
en Additional functions
16
7.3 Switching off the appli-
ance
▶
Press .
7.4 Setting the temperature
Setting the refrigerator
compartment temperature
▶
Press / repeatedly until the tem-
perature display shows the re-
quired temperature.
The recommended temperature in
the refrigerator compartment is
4°C.
Setting the cool-fresh
compartment temperature
Note:The standard setting of the
cool-fresh compartment is preset at
0. Setting 0 corresponds to a temper-
ature of around 0°C. You can set
the temperature in the cool-fresh
compartment to 3settings warmer or
colder.
Tip:If frost forms on the food items
in the cool-fresh compartment, set a
higher cool-fresh compartment tem-
perature.
1. Press and hold until the tem-
perature display flashes.
2. Press / to change the setting.
– Setting –3 corresponds to the
coldest setting.
– Setting +3 corresponds to the
warmest setting.
a The selected setting is saved after
one minute.
Additional functions
8 Additional functions
Additional functions
8.1 Super cooling
With Super cooling, the refrigerator
compartment cools as cold as pos-
sible.
Switch on Super cooling before pla-
cing large quantities of food.
Note:When Super cooling is
switched on, increased noise may
occur.
Switching on Super cooling
▶
Press .
a lights up.
Note:After approx. 15hours, the ap-
pliance switches to normal operation.
Switching off Super cooling
▶
Press .
a The previously set temperature is
displayed.
Alarm
9 Alarm
Alarm
9.1 Door alarm
If the appliance door is open for a
longer period, the door alarm
switches on.
Switching off the door alarm
▶
Close the appliance door or press
.
a The warning tone is switched off.
Refrigerator compartment en
17
Refrigerator compartment
10 Refrigerator compart-
ment
Refrigerator compartment
You can keep dairy products, eggs,
prepared meals, pastries, open pre-
serves and hard cheese in the refri-
gerator compartment.
The temperature can be set from
3°C to 8°C.
The refrigerator compartment can
also be used to store highly perish-
able foods in the short to medium
term. The lower the selected temper-
ature, the longer the food remains
fresh.
10.1 Tips for storing food in
the refrigerator compart-
ment
¡ Only store food when fresh and
undamaged.
¡ Store food covered or in air-tight
packaging.
¡ Allow hot food and drinks to cool
down first before placing in the ap-
pliance.
¡ Observe the best-before date or
use-by date specified by the manu-
facturer.
10.2 Chill zones in the refri-
gerator compartment
The air circulation in the refrigerator
compartment creates different chill
zones.
Coldest zone
The coldest zone is on the partition
and in the door rack for large bottles.
Tip:Store highly perishable food
such as fish, sausages and meat in
the cool-fresh compartment.
→"Cool-fresh compartment",
Page17
Warmest zone
The warmest zone is at the very top
of the door.
Tip:Store food that does not spoil
easily in the warmest zone, e.g. hard
cheese and butter. Cheese can then
continue to release its aroma and the
butter will still be easy to spread.
Cool-fresh compartment
11 Cool-fresh compart-
ment
Cool-fresh compartment
In the cool-fresh compartment, you
can keep fresh food fresh up to three
times longer than in the refrigerator
compartment.
The temperature in the cool-fresh
compartment is kept at around 0°C.
Storing food in the fresh compart-
ment retains the quality of the food
better. The low temperature and the
optimum moisture provide ideal stor-
age conditions for fresh food.
11.1 Storage times in the
cool-fresh compartment
at 0°C
The storage times are dependent on
the original quality of your food.
Food Storage
time
Fresh fish, seafood up to
3days
Poultry, meat (boiled/
fried)
up to 5
days
Beef, pork, lamb, saus-
age (cold meat)
up to 7
days
Smoked fish, broccoli up to 14
days
Salad greens, fennel,
apricots, plums
up to 21
days
en Defrosting
18
Food Storage
time
Soft cheese, yoghurt,
quark, buttermilk, cauli-
flower
up to
30days
Defrosting
12 Defrosting
Defrosting
12.1 Defrosting in the refri-
gerator compartment
The refrigerator compartment in your
appliance defrosts automatically.
12.2 Defrosting in the cool-
fresh compartment
The cool-fresh compartment in your
appliance defrosts automatically.
Cleaning and servicing
13 Cleaning and servi-
cing
Cleaning and servicing
To keep your appliance working effi-
ciently for a long time, it is important
to clean and maintain it carefully.
Customer Service must clean inac-
cessible points. Cleaning by cus-
tomer service can give rise to costs.
13.1 Preparing the appliance
for cleaning
1. Switch off the appliance.
→Page16
2. Disconnect the appliance from the
power supply.
Unplug the appliance from the
mains or switch off the circuit
breaker in the fuse box.
3. Take out all of the food and store it
in a cool place.
Place ice packs (if available) onto
the food.
4. If there is a layer of hoarfrost, allow
this to defrost.
5. Remove all fittings and accessor-
ies from the appliance.
→Page19
6.
Remove the partition. →Page20
7.
Remove the cover. →Page20
8. Remove the telescopic rails.
→Page21
13.2 Cleaning the appliance
WARNING
Risk of electric shock!
An ingress of moisture can cause an
electric shock.
▶
Do not use steam- or high-pres-
sure cleaners to clean the appli-
ance.
Liquid in the lighting or in the con-
trols can be dangerous.
▶
The rinsing water must not drip
into the lighting or controls.
ATTENTION!
Unsuitable cleaning products may
damage the surfaces of the appli-
ance.
▶
Do not use hard scouring pads or
cleaning sponges.
▶
Do not use harsh or abrasive de-
tergents.
▶
Do not use cleaning products with
a high alcohol content.
If you clean fittings and accessories
in the dishwasher, this may cause
them to become deformed or discol-
our.
▶
Never clean fittings and accessory
in the dishwasher.
1. Prepare the appliance for cleaning.
→Page18
Cleaning and servicing en
19
2. Clean the appliance, the fittings,
the accessories, the components
and the door seals with a dish
cloth, lukewarm water and a little
pH-neutral washing-up liquid.
3. Dry thoroughly with a soft, dry
cloth.
4. Insert the fittings and install the ap-
pliance components.
5. Electrically connect the appliance.
6. Switch on the appliance.
→Page15
7. Putting the food into the appliance.
13.3 Removing the fittings
If you want to clean the fittings thor-
oughly, remove these from your ap-
pliance.
Removing the shelf
▶
Pull out and remove the shelf.
Removing the extendable shelf
1. Firmly pull out the extendable shelf
until the locking catch is released.
2. Lower the shelf and swing it out to
the side.
Removing door rack
▶
Lift the door rack and remove it.
en Cleaning and servicing
20
Removing the fruit and vegetable
container
▶
Tilt the fruit and vegetable con-
tainer forwards and remove it .
Removing the cool-fresh
container
▶
Tilt the cool-fresh container for-
wards and remove it .
13.4 Removing appliance
components
If you want to clean your appliance
thoroughly, you can remove certain
components from your appliance.
Partition and cover of the fruit and
vegetable container
You can remove the partition and the
cover of the fruit and vegetable con-
tainer in order to clean it thoroughly.
Removing the partition
1. Remove the glass plate from the
partition.
2. Remove the fruit and vegetable
container.
3. Press the lever on the underside
on both sides and pull the parti-
tion forwards .
4. Lift the partition and swivel it out to
the side.
Removing the cover
▶
Lift the cover of the fruit and veget-
able container, pull it forwards and
swivel it out to the side.
Fitting the partition and cover
1. Insert the cover for the fruit and ve-
getable container.
Cleaning and servicing en
21
2. Insert the partition.
3. Place the glass plate on the parti-
tion.
Telescopic rails
You can remove the telescopic rails
in order to clean them thoroughly.
Removing telescopic rails
1. Pull out the telescopic rail.
2. Move the lock in the direction of
the arrow and loosen the pin
from the rear .
3. Push in the telescopic rail.
4. Push the telescopic rail backwards
above the rear pin and disen-
gage .
Installing telescopic rails
1. Place the extended telescopic rail
on the front pin and pull it for-
wards slightly to lock in place .
2. Place the telescopic rail on the
rear pin and push the locking
mechanism back .
en Troubleshooting
22
Troubleshooting
14 Troubleshooting
Troubleshooting
You can rectify minor faults on your appliance yourself. Read the troubleshoot-
ing information before contacting after-sales service. This will avoid unneces-
sary costs.
WARNING
Risk of electric shock!
Incorrect repairs are dangerous.
▶
Repairs to the appliance should only be carried out by trained specialist
staff.
▶
Only use genuine spare parts when repairing the appliance.
▶
If the power cord of this appliance is damaged, it must be replaced by the
manufacturer, the manufacturer's Customer Service or a similarly qualified
person in order to prevent any risk.
Fault Cause and troubleshooting
The appliance is not
cooling, the displays
and lighting light up.
Showroom mode is switched on.
▶
Carry out the appliance self-test. →Page24
a Once the appliance self-test has ended, the appli-
ance switches to normal operation.
The LED lighting does
not work.
Different causes are possible.
▶
Call customer service.
The customer service number can be found in the
enclosed customer service directory.
or appears in the
temperature display.
The electronics have detected a fault.
1.
Switch off the appliance. →Page16
2. Disconnect the appliance from the mains.
Unplug the appliance from the mains or switch off
the circuit breaker in the fuse box.
3. Reconnect the appliance after five minutes.
4. If the message still appears on the display, call cus-
tomer service.
The customer service number can be found in the
enclosed customer service directory.
A warning signal
sounds and
lights up.
Different causes are possible.
▶
Press .
a The alarm is switched off.
The appliance door is open.
▶
Close the appliance door.
Troubleshooting en
23
Fault Cause and troubleshooting
The temperature dif-
fers greatly from the
setting.
Different causes are possible.
1.
Switch off the appliance. →Page16
2. Switch the appliance back on after fiveminutes.
→Page15
‒ If the temperature is too warm, check the temper-
ature again after a couple of hours.
‒ If the temperature is too cold, check the temper-
ature again on the following day.
The appliance hums,
bubbles, buzzes,
gargles or clicks.
Not a fault. A motor is running, e.g. refrigerating unit,
fan. Refrigerant flows through the pipes. The motor,
switches or solenoid valves are switching on or off.
No action required.
The appliance makes
noises.
Fittings wobble or stick.
▶
Check the removable fittings and, if required, re-
place these.
Bottles or containers are touching.
▶
Move the bottles or containers away from each
other.
en Storage and disposal
24
14.1 Conducting an appliance
self-test
1. Switch off the appliance.
→Page16
2. Switch the appliance back on after
approx. fiveminutes. →Page15
3. Within the first 10seconds after
switching on, press and hold
3 to 5seconds.
a The appliance self-test starts.
a While the appliance self-test is run-
ning, a long audible signal sounds.
a If, at the end of the appliance self-
test, two audible signals sound
and the temperature display indic-
ates the set temperature, your ap-
pliance is OK. The appliance
switches to normal operation.
a If, at the end of the appliance self-
test, five audible signals sound
and flashes for 10seconds,
inform the after-sales service.
Storage and disposal
15 Storage and disposal
Storage and disposal
You can find out here how to prepare
your appliance for storage. You will
also find out how to dispose of old
appliances.
15.1 Taking the appliance out
of operation
1. Switch off the appliance.
→Page16
2. Disconnect the appliance from the
power supply.
Unplug the appliance from the
mains or switch off the circuit
breaker in the fuse box.
3. Remove all of the food.
4.
Defrost the appliance. →Page18
5.
Clean the appliance. →Page18
6. To guarantee the ventilation inside
the appliance, leave the appliance
open.
15.2 Disposing of old appli-
ance
Valuable raw materials can be re-
used by recycling.
WARNING
Risk of harm to health!
Children can lock themselves in the
appliance, thereby putting their lives
at risk.
▶
Leave shelves and containers in-
side the appliance to prevent chil-
dren from climbing in.
▶
Keep children away from the re-
dundant appliance.
WARNING
Risk of fire!
If the tubes are damaged, flammable
refrigerant and harmful gases may
escape and ignite.
▶
Do not damage the tubes of the re-
frigerant circuit or the insulation.
1. Unplug the appliance from the
mains.
2. Cut through the power cord.
3. Dispose of the appliance in an en-
vironmentally friendly manner.
Information about current disposal
methods are available from your
specialist dealer or local authority.
This appliance is la-
belled in accordance
with European Directive
2012/19/EU concerning
used electrical and elec-
Customer Service en
25
tronic appliances (waste
electrical and electronic
equipment - WEEE).
The guideline determ-
ines the framework for
the return and recycling
of used appliances as
applicable throughout
the EU.
Customer Service
16 Customer Service
Customer Service
If you have any queries, are unable to
rectify faults on the appliance your-
self or if your appliance needs to be
repaired, contact Customer Service.
Function-relevant genuine spare parts
according to the corresponding Eco-
design Order can be obtained from
Customer Service for a period of at
least 10 years from the date on
which your appliance was placed on
the market within the European Eco-
nomic Area.
Note:Under the terms of the manu-
facturer's warranty applicable to the
location, the use of Customer Service
is free of charge. The minimum dura-
tion of the warranty (manufacturer's
warranty for private consumers) in
the European Economic Area is 2
years according to the terms of war-
ranty applicable to the location. The
terms of warranty do not affect other
rights or claims held by yourself un-
der local legislation.
Detailed information on the warranty
period and terms of warranty in your
country is available from our after-
sales service, your retailer or on our
website.
If you contact Customer Service, you
will require the product number (E-
Nr.) and the production number (FD)
of your appliance.
The contact details for Customer Ser-
vice can be found in the enclosed
Customer Service directory or on our
website.
16.1 Product number (E-Nr.)
and production number
(FD)
You can find the product number (E-
Nr.) and the production number (FD)
on the appliance's rating plate.
→"Appliance", Fig. 1 /
7
, Page13
Make a note of your appliance's de-
tails and the Customer Service tele-
phone number to find them again
quickly.
Technical data
17 Technical data
Technical data
Refrigerant, cubic capacity and fur-
ther technical specifications can be
found on the rating plate.
→"Appliance", Fig. 1 /
7
, Page13
More information about your model
can be found online at https://en-
ergylabel.bsh-group.com
1
. This web
address is linked to the official EU
EPREL product database. At the time
of printing its web address had not
yet been published. Please then fol-
low the instructions on searching for
models. The model identifier is made
up of the characters before the slash
in the product number (E-Nr.) on the
rating plate. Alternatively you can
also find the model identifier in the
first line of the EU energy label.
1
Only applies to countries in the European Economic Area
Constructa-Neff Vertriebs-GmbH
Carl-Wery-Straße 34
81739 München
GERMANY
Valid within Great Britain:
Imported to Great Britain by
BSH Home Appliances Ltd.
Grand Union House
Old Wolverton Road
Wolverton, Milton Keynes
MK12 5PT
United Kingdom
*9001592799*
9001592799
en
010312
