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iCE &
WATER
Icemaker is not
making ice.
Not dispensing
water.
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Refrigerator was recently installed or It may take up to 24 hours for each compartment to
icemaker recently connected, reach the desired temperature and for the icemaker to
begin making ice.
Icemaker not turned on. Locate the Ice Maker button on the display and
confirm that it is set to ON.
The ice detecting sensor is obstructed. Foreign substances or frost on the ice-detecting sensor
can interrupt ice production. Make sure that the sensor
area is clean at all times for proper operation.
The refrigerator is not connected to Connect refrigerator to the water supply and turn the
a water supply or the supply shutoff water shutoff valve fully open.
valve is not turned on.
Icemaker shutoff (arm or sensor)
obstructed.
Reverse osmosis water filtration
system is connected to your cold
water supply.
New installation or water line recently
connected.
If your icemaker is equipped with an ice shutoff arm,
make sure that the arm moves freely. If your icemaker
is equipped with the electronic ice shutoff sensor,
make sure that there is a clear path between the two
sensors.
Reverse osmosis filtration systems can reduce the
water pressure below the minimum amount and result
in icemaker issues. (Refer to the Water Pressure
section.)
Dispense 2.5 gallons (9.5 I) of water (flush for
approximately 5 minutes) to remove trapped air and
contaminants from the system. Do not dispense the
entire 2.5 gallon (9.5 I) amount continuously. Depress
and release the dispenser pad for cycles of 30
seconds ON and 60 seconds OFF.
The dispenser panel is locked. Press and hold the Lock button for three seconds to
unlock the control panel and dispenser.
The dispenser is not set for water The dispenser can be set for ice or water. Make
dispensing, certain that the control panel is set for the proper
operation. Press the Water button on the control panel
to dispense water.
Refrigerator or freezer doors are not Water will not dispense if any of the refrigerator
closed properly, doors are left open.
Water filter has been recently
removed or replaced.
Tubing connecting refrigerator to
house supply valve is kinked.
The house water supply is not
connected, the valve is not turned on
fully, or the valve is clogged.
After the water filter is replaced, dispense 2.5 gallons
(9.5 I) of water (flush for approximately 5 minutes) to
remove trapped air and contaminants from the system.
Do not dispense the entire 2.5 gallon (9.5 I) amount
continuously. Depress and release the dispenser pad
for cycles of 30 seconds ON and 60 seconds OFF.
The tubing can kink when the refrigerator is moved
during installation or cleaning resulting in reduced
water flow. Straighten or repair the water supply line
and arrange it to prevent future kinks.
Connect refrigerator to the water supply and turn the
water shutoff valve fully open.
If the problem persists, it may be necessary to contact
a plumber.
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