User Manual Frigidaire FFTR2131QE0 20.5 Cu. Ft. Top Freezer Refrigerator

When it comes to your water filter, compatible isn’t comparable. Frigidaire Genuine filters offer 3 levels of carbon filtration that trap sediment, chemicals, and harmful impurities. Frigidaire filters are NSF certified, the gold standard in water filtration.

Compatible or look-alike filters aren’t guaranteed to offer the same water quality. It’s always important to use the same filter type that is currently in your refrigerator.

If your ice maker is not making any ice, make sure that the ice maker has not been inadvertently turned off. Also check the following:


1. Make sure that the refrigerator is connected to the water line and/or the water valve is open.
2. Check to see that the the water supply line is not kinked – sometimes this can happen if the refrigerator is pushed too far against the wall.

For models with a Water Filter, check the following:
1. Make sure the water filter is sealed properly – simply remove and re-install the water filter to double check. The water filter may be clogged or overdue for replacement.
2. If water is dispensing slowly or not at all, or your water filter is older than 6 months – it’s time to replace.

For models with a dual ice maker, check the following:
1. Check the ice maker in the freezer to ensure the wire signal arm is allowed to go in the up or down position. Sometimes an ice cube or other object may be preventing the signal arm from freely moving. Additionally, ensure the ice bin itself is pushed all the way to the rear of the shelf. If this comes slightly out of place, it may prevent the signal arm from dropping all the way down and producing ice as it should.
2. If your ice cubes are freezing together or clumping, you may experience this issue if your ice cubes are not used frequently or you have experienced an interruption of power for prolonged period of time. Feel free to discard the ice and allow a fresh supply to be produced. TIP: Ice production should be used at least twice a week to keep the cubes separated.
3. If your ice cubes are small or hollow this may be a result of your ice maker not getting enough water. This usually is due to the water filter being clogged or a restricted water supply. It is recommended to change the water filter first but if the condition still occurs then you want to check for a saddle valve, a water valve not turned on all the way or a kinked water supply line. Remember, smaller ice cubes or ice chips jamming in the ice maker may be a sign that your water filter needs changing.
4. As the water filter becomes older (6 months or more) it can become clogged with particles and less water is delivered to the ice maker. The ice maker can’t fill every cube in the ice maker mold, leading to small cubes or ice chips that can get caught between the ice ejector blades and the stripper.

Not all Top-Freezer refrigerators have an ice maker – most are installed separately. However, if you have an ice maker, there are a few things to keep in mind if it's just been installed.

Minimal ice will be produced during the first 24 hours of operation because air in the new plumbing lines may cause the ice maker to cycle 2 or 3 times before making a full tray of ice.
With no ice usage, it may take approximately 1 to 2 days to fill the ice container/bin. New plumbing connections may also cause the first production of ice cubes to be discolored or have an odd flavor. If this happens, just discard the ice made during the 1st 24 hours and then you should be good to go.
Wondering how to turn ON your ice maker? Ensure the plumbing connections are secure and the water valve is opened. NOTE: If the ice maker is ON and the water supply is not connected, the water valve will make loud chattering noises. Place the ice container/bin under the ice maker, pushing it as far back as possible. Lower the wire signal arm to its “down” or ON position. Normal ice production is about 2.5 to 3 pounds of ice every 24 hours depending on usage (unless just installed – may take a little longer) or about 8 cubes every 80-160 minutes.
Wondering how to turn OFF your ice maker? To stop the ice maker, simply lift the wire signal arm until it clicks and locks in the “up” or OFF position. Keep in mind the ice maker will also turn off automatically when the ice container/bin is full. TIP: You may want to turn off your ice maker if you will be away from the home for an extended period of time. If you have any questions, please contact us.