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en-us
30
Problem
Corrective actionPossible cause
Water droplets are
forming inside the
appliance.
Humidity is too high or doors have been
opened frequently.
Do not open doors as frequently or do not
keep them open too long.
The door seals are not tight. Check the door seals and foldaway door bar;
if necessary, clean or correct position.
Drawers can only be
closed with great
difficulty.
The drawer has not been inserted
correctly.
Insert the drawer correctly.
The drawer rails are dirty. Clean the drawer rails.
Ice and water dispenser
Problem
Possible cause Corrective action
The water filter symbol
is flashing.
The filter cartridge is old. Replace the filter cartridge.
After replacing the filter cartridge, the
water filter symbol was not reset.
Reset the water filter symbol.
The ice maker is not
making enough ice
cubes or the ice
cubes are deformed.
The appliance or ice maker was just
recently switched on.
It takes approx. 24 hours before it starts
making ice.
A large amount of ice has been taken out. It takes approx. 24 hours before the ice
storage bin is full again.
Water pressure is too low. Have the water pressure checked.
The filter cartridge is clogged or old. Replace the filter cartridge.
The ice maker is not
making enough ice
cubes or any ice
cubes at all.
An ice cube is jammed on the arm that
measures the level of the ice cube
container.
Remove the ice cube container and release
the jammed ice cubes with a blunt plastic
tool. Do not use sharp or pointy objects as
this could damage the appliance.
When switching from ice cubes to
crushed ice, an ice cube may become
jammed inside the dispenser opening.
The ice cube will begin to melt and water
will drip into the ice and water dispenser.
Release the jammed ice cube from the
dispenser opening using a blunt plastic tool.
Do not use sharp or pointy objects as this
could damage the appliance.
There is a layer of ice on the screw
conveyor.
Remove and clean the ice cube container.
The ice cube
container contains ice
cubes that are not
being dispensed.
Ice cubes are frozen to one another. Remove and clean the ice cube container.
The ice maker is not
making ice cubes.
The ice maker is switched off. Switch on the ice maker.
The appliance is not being supplied with
water.
Have a qualified technician check the water
connection.
The water connection line has kinks in it. Shut off the water supply. Straighten out the
kinks. Have damaged water connection lines
replaced with original manufacturer parts.
Water pressure is too low. Have the water pressure checked.
Freezer compartment temperature too
high.
Set a slightly colder temperature for the
freezer compartment.
The ice cube container is not inserted
correctly.
Insert the ice cube container correctly.
The water connection is installed
incorrectly.
If the water connection is not installed
correctly, this can cause low water pressure
and can damage the appliance.
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