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Problem solving guide
49
Other problems
Problem Cause and remedy
The floor of the refriger-
ator section is wet.
The condensate drain hole is blocked.
Clean the condensate channel and drain hole.
Food has frozen to-
gether.
The food packaging was not dry when placed in the
freezer.
Use a blunt instrument, e.g. a spoon handle or
plastic scraper, to prise it apart carefully.
The external walls of
the appliance feel
warm.
This is not a fault. The heat created by the evapor-
ator is used to prevent condensation.
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