Loading ...
Loading ...
Loading ...
Page 45 of 53
7.0 INCA METAL CUTTING / SIERRA FLAME’S WARRANTY PROTECTION FOR
ALL INCA METAL CUTTING / SIERRA FLAME GAS FIREPLACE PRODUCTS
Inca Metal Cutting’s / Sierra Flame’s products are designed with superior components and materials,
assembled by trained craftsmen who take great pride in their work. The burner and valve assembly are leak
tested and test fired at a quality control test station. Once assembled the complete fireplace is thoroughly
inspected by a qualified technician, before packaging, to ensure that you, the customer, receives the quality
product that you expect from Inca Metal Cutting’s.
INCA METAL CUTTING’S / SIERRA FLAME’S GAS FIREPLACE WARRANTY
Your Inca Metal Cutting / Sierra Flame gas fireplace is guaranteed to be free of defects in materials and
workmanship for a period of 5 years from the date of purchase. This covers: combustion chambers, heat
exchangers and burners as well as stainless steel parts against tarnishing.
Electrical (110 volt and millivolt) components and wearable parts such as blowers, gas valves, thermal
switches, switches, wiring, remote controls, igniters, gaskets, glass (thermal damage only) and pilot
assemblies are covered for 1 year and Inca Metal Cutting / Sierra Flame will provide replacement parts free of
charge during the first year of the limited warranty
CONDITIONS AND LIMITATIONS
Inca Metal Cutting / Sierra Flame warrants its products against manufacturing defects to the original purchaser
only – i.e. the individual or legal entity (registered customer) whose name appears on the original invoice –
provided that the purchase was made through an authorized Inca Metal Cutting / Sierra Flame dealer and is
subject to the following conditions and limitations:
This factory warranty is nontransferable and may not be extended whatsoever by any of our representatives.
A licensed, authorized service technician or contractor must have installed the gas fireplace. Installation must
be done in accordance with the installation instructions included with the product and all local and national
building and fire codes.
This limited warranty does not cover damages caused by misuse, lack of maintenance, accident, alterations,
abuse or neglect. Parts installed from other manufacturers will nullify this warranty.
This limited warranty further does not cover any scratches, dents, corrosion or discoloring caused by excessive
heat, abrasives, chemical cleaners nor any venting components used in the installation of the fireplace.
This warranty does not cover any problems caused to installation using venting or vent terminations which are
not certified for use with this product.
Any installation, labor, construction, transportation or other related costs or expenses arising from defective
part(s), repair or replacement or otherwise of same, will not be covered by this warranty nor shall Inca Metal
Cutting / Sierra Flame assume responsibility for same. Further, Inca Metal Cutting / Sierra Flame will not be
responsible for any incidental, indirect or consequent damages, except as provided by law, and in no event
shall they exceed the original purchase price.
In the first year only, this warranty extends to the repair or replacement of warranted parts, which are defective
in material or workmanship provided that the product has been operated in accordance with the operation
instructions and under normal conditions.
After the first year, Inca Metal Cutting / Sierra Flame may, at its discretion, fully discharge all obligations with respect
to this warranty by refunding to the original warranted purchaser the wholesale price of any warranted but defective
parts.
Loading ...
Loading ...
Loading ...