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12. BEFORE RETURNING FOR REPAIRS (U.S./CANADA)
For information about troubleshooting,
contact customer service for assistance:
www.batterychargers.com
or call 1-800-621-5485
Monday-Friday 7:00am to 5:00pm CST
For REPAIR OR RETURN, contact Customer Service at 1-800-621-5485.
DO NOT SHIP UNIT until you receive a RETURN MERCHANDISE
AUTHORIZATION (RMA) number from Customer Service at Schumacher
Electric Corporation.
When returning an item, place the original package into a shipping carton. If you
received an emailed label from Schumacher, please print the label and tape it to
the carton. Only ship via insured ground service with a tracking number.
Return shipping charges are the responsibility of the customer. We cannot accept
C.O.D. deliveries and are not responsible for lost or damaged packages. Please
do not place stickers or shipping labels on the original manufacturer’s package.
Please allow 2-3 days from date we received the package for us to process your
return. All return shipping charges must be prepaid.
13. DISPOSAL INFORMATION
13.1 Internal battery
The battery must be removed from the appliance before it is scrapped.
The appliance must be disconnected from the supply mains before removing
the battery.
The battery must be disposed of safely.
13.2 WEEE Directive
This marking indicates that this product should not be disposed with
other household wastes throughout the EU. To prevent possible
harm to the environment or human health from uncontrolled waste
disposal, recycle it responsibly to promote the sustainable reuse of
material resources. To return your used device, please use the return
and collection systems or contact the retailer where the product was purchased.
They can take this product for environmentally-safe recycling.
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