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Before you call for service...
Troubleshooting Tips
PERFORMANCE (cont.) Possible Causes What To Do
Pilling Result of normal wear on poly-. Whilethis is not caused by the washer, you can slow the
cotton blends and fuzzy fabrics pilling processbywashing garments insideout.
Snags, holes,tears, rips Pins, snaps, hooks, sharp . Fastensnaps,hooks,buttons and zippers.
or excessivewear buttons, belt buckles, . Removeloose items likepins,objects in pockets and
zippers and sharp objects sharp buttons.
left in pockets • Turn knits(which snag easily)inside out.
Undiluted chlorine bleach . Checkbleach package instructions for proper amount.
. Never add undiluted bleachto wash or allow clothes to
come in contact with undiluted bleach.
Chemicals like heir bleach or . Rinseitemsthat may havechemicals on them before
dye, permanent wave solution washing.
Wrinkling Improper sorting . Avoid mixing heavy items (likework clothes)with light items
(likeblouses).
• Try a fabric softener.
Overloadingorincorrect • Looselyloadclothesinthewasherbasket.
water level
Incorrect wash and . Match Cycleselectionto the type of fabric you are washing
drycycles (especiallyfor easycare loads).
Repeated washing in . Wash inwarm or cold water.
water that istoo hot
SOUNDS Possible Causes Reason
"Metallic clicking" Shifter mechanism is . Thedrive systemwill engageat the start of agitate and
engaging or disengaging disengage when agitateiscomplete. This occurs multiple
times during the wash.
Back and forth "swoosh" Electric motor reversing . Thismachine has a drivesystem that doesn't use gears.
or light "clicking" sound direction Thissound isthe motor rotating back and forth to clean
during agitate your laundry.
Quick short agitation Clothing redistribution . Atthe end of agitate, the motor makes short agitation strokes
sounds at end of agitate to redistribute the load.
"Click" when water Relay switch , Therelay makes a click sound when activated.Thewater
stops filling levelactivates the relay and stopsfilling.
"Clicking" behind Control Automatic Temperature . Two valvesmix cold and hot water. The "clicking" iswhen either
Panel during fill Control Valve valve turns on or off to raiseor lower the fill water temperature.
Water flow changes Automatic Temperature , Two valvesmix cold and hot water. Theflow changes when either
during fill Control Valve valve turns on or off to raiseor lower the fillwater temperature.
Motor "whining up" or Motor ramping up/down . Themotor will speed up incrementally during the spin cycle.
"coasting down" in spin during spincycle When spin iscomplete, itwill coast until it stops.
"Humming" Water drain pump . Thedrain pump will make a humming sound when pumping
out water after agitation stops and continue until spin iscomplete.
"Gurgling" Water drain pump , When the pump starts drawing in air,Itstarts to gurgle.
Thewasher shouldthen begin spinning and the sound will
continue until it isdone spinning.
Water "swishing" Thisis normal • Thiswasher usesa InfusorTM wash action.Water swishingwhile
the unit isagitating isnormal,especiallywith smaller loads.
Washer is noisy Washer is uneven . Tolevelthe front of the washer, adjust the front leveling legsby
rotating the individual leg inthe proper direction for up or down.
Tolevelthe back of the washer, lift the back ofthe machine
4"(11 cm)and set down.
Shipping rod is still assembled . Toremove the shipping rodfrom the washer,pull the yellowtag
in the unit and remove the attached rod from the bottom right hand sideof
10 the washer.
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