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Troubleshooting
Problem Possible Causes Suggested Remedies
Unit does not start
when pressing
power button
Water full indicator lamp blinks,
and water tank is full.
Empty water tank.
Room temperature is lower
than the setting temperature.
(Cooling mode)
Reset the temperature
Not cool enough
The doors or windows are not
closed.
Make sure all the windows
and doors are closed.
There are heat sources inside
the room.
Remove the heat sources if
possible
Exhaust air hose is not
connected or blocked.
Connect or clean the exhaust
air hose.
Temperature setting is too high. Reset the temperature
Air inlet is blocked. Clean the air inlet.
Noisy
The ground is not level or not
flat enough
Place the unit on a flat, level
ground if possible
The sound comes from the
flowing of the refrigerant inside
the air conditioner
It is normal.
E0 Code
Room temperature sensor
failed
Replace room temperature
sensor (the unit can also work
without replacement.)
E2 Code Water tank is full Empty water tank
PROOF OF PURCHASE
To receive warranty retain receipt as proof of purchase. (Refer to back of booklet).
Goldair – New Zealand
Monday – Friday 8am-5pm
Phone +64 (0)9 917 4000
Phone 0800 232 633
Goldair – Australia
Monday – Friday 8am-5pm
Phone +61 (0)3 9336 4423
Phone 1300 465 324
info@cdbgoldair.com.au
SUPPORT AND TECHNICAL ADVICE
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