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Symptom Cause Solution
“Connection failed. Unable to check for updates
because no active internet connection has been
detected.” is displayed.
The connection between the system and the
Wi-Fi® access point is weak or has been lost.
Connect the system to the Wi-Fi® access point
again and perform the update in an area with
low electrical noise.
WHAT TO DO IF
239
Appendix/What To Do If/Index
9
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