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Troubleshooting en
43
Fault Cause and troubleshooting
"E:30/-20" ▶ Do not add any extra water to the appliance while it
is operating.
The appliance is not
working.
The mains plug of the power cord is not plugged in.
▶ Connect the appliance to the power supply.
The circuit breaker in the fuse box has tripped.
▶ Check the circuit breaker in the fuse box.
There has been a power cut.
▶ Check whether the lighting in your kitchen or other
appliances are working.
The programme does
not start.
You have not pressed .
▶ Press .
Door is not closed.
1. Close the door.
2. Press to start the programme.
Childproof lock is activated.
▶
→"Deactivating the childproof lock", Page32
/ is activated.
▶ Check whether / is activated.
→"Buttons", Page22
Laundry is caught in the door.
1. Open the door again.
2. Remove any trapped laundry.
3. Close the door.
4. Press to start the programme.
The door cannot
beopened.
is activated.
▶ Continue the programme by selecting Spin or
Drain and pressing .
The temperature is too high.
▶ Wait until the temperature has dropped.
▶
→"Cancelling the programme", Page31
Water level is too high.
▶ Select a suitable programme for draining.
→"Programmes", Page24
Power failure.
▶ Open the door using the emergency release.
→"Emergency release", Page50
The water is not drain-
ing.
Drain pipe or water outlet hose is blocked.
▶ Clean the drain pipe and the water outlet hose.
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