INTEGRATED
FREEZER -
ILFRZ217 /2
I
USER MANUAL
Although we encourage you to dive right in, as the owner of a brand new ILVE oven we’d also
like to invite you to attend a complimentary 2 hour masterclass. As part of the class you’ll
learn how to prepare and cook a number of delicious signature ILVE dishes, not to mention
our top tips for getting the most out of your ILVE oven. From improving cooking results to
general maintenance information, we know you’ll enjoy this comprehensive, fun masterclass.
Simply go to ilve.com.au/bookings or Phone 1300 MY ILVE (694 583)
YOUR
FREE MASTERCLASS
Congratulations, you are now the proud owner of an ILVE cooking appliance. Thank you for
purchasing ILVE and welcome to the exciting world of cooking the ILVE way.
This instruction manual has been specially created to inform you of the full range of features
your ILVE appliance has to offer and serves as an introduction to the wonderful benefits of
ILVE’s dynamic cooking systems.
We present detailed information on each of the advanced cooking systems built into ILVE
appliances. Once you have read this section you will be able to choose the most appropriate
settings for your appliance when cooking different types of food.
We ask you to read the instructions in this booklet very carefully as this will allow you to get
the best results from using your appliance.
KEEP THE DOCUMENTATION OF THIS PRODUCT FOR FUTURE REFERENCE.
FOR EXCLUSIVE ILVE RECIPES SCAN THE
QR CODE OR VISIT www.ilve.com.au
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click of a button go to ilve.com.au
2
Contents:
3 Important information
5 Important notes
5 Before first use
6 Important notes on use of the freezer
8 Storage
9 Control panel
10 Care and cleaning
11 Defrosting the freezer
11 Changing the light
12 Troubleshooting
14 Installation preparation
14 Ventilation requirements
16 Installation into the cabinet
17 Mounting the fascia door
19 Reversing the appliance door
20 Electrical information
3
Important
The manufacturer cannot be held responsible for injuries or losses
caused by incorrect use or installation of this product. Please note
that we reserve the right to invalidate the guarantee supplied with
this product following incorrect installation or misuse of the
appliance.
This appliance is not designed to be used by people (including
children) with reduced physical, sensorial or mental capacity, or
who lack experience or knowledge about it, unless they have had
supervision or instructions on how to use the appliance by
someone who is responsible for their safety.
Under no circumstances should any external covers be removed for
servicing or maintenance except by suitably qualified personnel.
Appliance information:
Please enter the details on the appliance rating plate below for
reference, to assist Customer Care in the event of a fault with your
appliance and to register your appliance for guarantee purposes.
Appliance Model
Serial Number
EU Declarations of Conformity:
This appliance has been designed, constructed and marketed in
compliance with safety requirements of EU Directive 2014/35/EU
(Low voltage) and requirements of EU Directive 2014/30/EU (EMC).
4
This appliance has been manufactured to the strictest standards and
complies with all applicable legislation, including Electrical safety
(LVD) and Electromagnetic interference compatibility (EMC). Parts
intended to come into contact with food conform to 1935/2004/EC.
IMPORTANT INFORMATION FOR CORRECT DISPOSAL OF THE
PRODUCT IN ACCORDANCE WITH EC DIRECTIVE 2012/19/EU. At
the end of its working life, the product must not be disposed of as
urban waste. The refrigeration system contains insulating gases and
refrigerants, which require specialised waste disposal. The valuable
materials contained in this appliance can be recycle. It must be taken
to a special local authority differentiated waste collection centre or
to a dealer providing this service.
Before disposing of an old appliance, remove the door seals etc. to
reduce the risk of child entrapment.
Disposing of a household appliance separately avoids possible
negative consequences for the environment and health deriving
from inappropriate disposal and enables the constituent materials to
be recovered to obtain significant savings in energy and resources.
As a reminder of the need to dispose of household appliances
separately, the product is marked with a crossed-out wheeled
dustbin.
5
Important
• Never store inflammable or explosive items and strong corrosive
acids or alkalis in the appliance.
• This is a household appliance, which is produced in accordance
with the national standard. It is intended for food storage only, not
for storage of blood, medicine and biological products.
• To prevent risk of fire, keep the appliance away from petrol or any
other inflammables.
• To prevent risk of electromagnetic interference or other
accidents, do not place a microwave oven on top of the
refrigerator or use any electric appliance inside the freezer.
• Do not allow children to play with or near the appliance.
• The internal surface of freezer compartment is very cold when
the appliance is running. Do not touch the surface especially
when hands are wet.
• Do not splash water onto the appliance. Keep it away from places
of high humidity that may have adverse effect on the electric
insulation performance.
• This appliance is designed to be used in ambient temperatures
between 18˚C and 43˚C. Use outside of this range may cause the
appliance to fail.
Before first use
You must allow the freezer to settle for at least twenty four hours
prior to switching the power on.
It is recommended that you clean the interior of the appliance prior
to first use, using a solution of bicarbonate of soda and warm water
and then thoroughly drying the interior.
6
The freezer may have an odour to it at first use. This will disappear
as the appliance cools.
Please note:
The appliance will start on temperature setting 3 and work
continuously until it comes down to the correct temperature.
If the appliance is switched off, you should allow five minutes
before switching it on again to prevent unnecessary damage to the
compressor.
Never store inflammable or explosive items and strong corrosive
acids or alkalis in the appliance.
This freezer cools your food by making the inside back of the cavity
cold. It is normal for frost to build up on this surface; it then
dissipates and drains through a small drain at the bottom, where it
evaporates harmlessly. The presence of some frosting is not a
malfunction of the freezer.
Freezer use
• The freezer compartments are designed to store only frozen food.
• Never put hot or warm foods in the freezer, allow them to cool fully
before putting them into the freezer.
• Follow the instructions on the food packaging for storage of
frozen food. If no information is provided, foods should not be
stored for more than three months after the purchase date.
• Store food in small packages (ideally less than 2.5kg). This
reduces the freezing time and improves the quality of the food
after thawing.
• Wrap food before putting into the freezer. To stop the wrapping
sticking together, ensure it is dry.
7
• Label the food before freezing with information including type of
food and dates of storage and expiry.
• Once food is thawed, it must not be refrozen unless it has been
completely cooked. Only defrost as much food as is required
to prevent wastage.
• Bottled or canned drinks should not be stored in the freezer
compartment as they could explode.
• Check the rating plate to confirm the maximum amount of fresh
food that can be frozen within a 24 hour period.
Do not attempt to freeze more than the maximum amount.
8
The 6th setting on the control panel,
represented by the snowflake (Fig. 2),
is a super freeze function. This should
be used when freezing large quantities
of food all at once. Activate this
function 2 or 3 hours before
introducing the food and do not leave
it to run for more than necessary.
Leaving it to run for longer will place
unnecessary strain on the cooling
system. The function will automatically
deactivate after approximately 24
hours.
Fig. 1
Fig. 2
Storage
The freezer is for short-mid term food storage. Although low
temperatures can be maintained, extended periods of food storage
is not recommended.
As the cold air circulates within the freezer, the temperature can
vary between the different sections. As such, foods should be
stored in different sections according to type and storage term.
The bottom sections are the coldest parts of the
freezer.
The top two sections have raisable
flaps that stay open for ease of loading
and unloading. The remaining 5
sections are drawers.
9
Control panel
A. Freezer temperature adjustment sensor
This button is used to adjust the temperature within the freezer.
Press this sensor once to activate adjustment, and then as many
times as necessary until the desired level is selected. The settings
range from 1 to super freeze (snowflake) with 1 being the warmest
and super freeze being the coldest.
Please note: Where possible, avoid having the temperature setting
on 5 or super freeze (snowflake) all of the time. This well help to
alleviate strain on the compressor and system.
B. Freezer temperature setting display
This display will illuminate the current temperature setting. Adjusting
the temperature will cycle through this display.
Please note: You do not use numbers 1 to 5 or the snowflake to
change the temperature. Instead, use the freezer temperature
adjustment sensor (A).
C. Power button
Use this sensor to switch the appliance on and off (standby mode).
Fig. 3
A B C
10
Care and cleaning
Always disconnect the appliance from the power supply before any
cleaning or maintenance.
The drawer sections should be cleaned using a solution of
bicarbonate of soda and lukewarm water. Do not use abrasive
products or detergents. After washing, rinse and dry thoroughly.
Clean the compartments separately by hand with a mild solution
of washing up liquid and water. Do not use abrasive cleaners or
detergents.
If the appliance is not to be used for prolonged periods of time,
unplug and clean the appliance. The doors should be left slightly
ajar to prevent the formation of mildew and unpleasant odours.
11
Defrosting the freezer
The freezer is self-defrosting. Any water created will run out
through the channel at the back of the freezer, unless the drain hole
is blocked. The defrosted water is collected in the evaporating tray
at the back of the appliance and dissipated by evaporation (when
the compressor gets hot).
Please note: If you are regularly finding pools of water in the freezer,
frost build-ups, or you notice that the compressor is always
running, then it is likely that the door is not sealing properly. This
could be due to a defective door seal or an incorrectly fitted, or
overly heavy, decor door. For more information see the
troubleshooting section on ice on page 12.
12
Troubleshooting
If you have any problems with your appliance, you should check the
troubleshooting prior to calling Montpellier Customer Care.
If the appliance is not working, check:
• That there is power to the appliance.
• The house fuses are intact and the fuse in the plug has not
blown.
• The freezer has not been turned off (page 9).
• The plug socket is functioning fine. To check this, plug another
electrical appliance in to see if the socket is faulty.
If the appliance is working, but not very well, check:
• The appliance is not overloaded.
• The thermostat is set to an appropriate temperature.
• The doors are closing properly.
• The cooling system at the rear of the appliance is clean and free
of dust, and not touching the rear wall.
• There is enough ventilation at the side and rear walls.
• This can be due to the decor door(s) not being properly fitted,
causing the freezer door to not close properly thus letting warm
air in. If you are at all unsure, ask your fitter to check the decor
doors.
If the appliance is noisy, check:
• The appliance is level and stable.
• The side and rear walls are clear, and there is nothing resting on
the appliance.
• Note: The cooling gas in the system may make a slight bubbling or
gurgling noise, even when the compressor is not running.
13
If the appliance is beeping, check:
• That the door is closed. An alarm will sound after approximately
60 seconds of a door being open.
If there’s water in the base of the freezer, check:
• Check that there is some resistance when opening the door of the
appliance. If it opens at the slightest touch it may mean that the
door seal needs to be replaced.
• Check the door seal for any kinks, debris or damage. If you notice
any, and are unable to resolve the issue yourself, contact
Customer Care so that the seal can be replaced.
• This can be due to the decor door(s) not being properly fitted. If
you are at all unsure, ask your fitter to check the decor doors.
If excessive ice has formed in the freezer:
• It is normal for some ice to form in the freezer. This does not
constitute a fault with the appliance.
• Check that there is some resistance when opening the door of the
appliance. If it opens at the slightest touch it may mean that the
door seal needs to be replaced.
• Check the door seal for any kinks, debris or damage. If you notice
any, and are unable to resolve the issue yourself, contact
Customer Care so that the seal can be replaced.
• This can be due to the decor door(s) not being properly fitted. If
you are at all unsure, ask your fitter to check the decor doors.
14
Installation preparation
This appliance must never be installed
close to heat sources, e.g. heating
elements or cookers, nor in damp
places.
Seek the help of another individual, or
two, when installing this appliance. This
appliance may have sharp edges. Wear
adequate PPE for the task and
environment.
Ventilation
The main consideration when installing any refrigeration unit into
a fitted kitchen is ventilation. The heat removed from the cooling
compartment needs to be dissipated into the atmosphere. Incorrect
ventilation can lead to premature compressor failure, excessive
power
= airflow
Fig. 5
(Freezer dimensions are approximate)
• To ensure the appliance is level, you
should use the height adjustable feet
at the front of the appliance.
• The cooling system at the rear of the
appliance must not touch the rear wall.
The greater the gap, the better.
• The appliance must be installed with
adequate ventilation. Ensure that there
is clearance above the appliance to allow air to escape and
that there is space between the rear of the appliance and the
wall.
1770
45
57
540
540
1780
min. 30
560-570
550 min.
15
consumption, total system failure and may invalidate the warranty
provided with the appliance. For products intended to be installed
into a tall housing unit, the following requirements need to be met:
The open channel at the rear is clearly shown. For the correct
operation of the appliance it is important that the top of the
housing unit is not blocked off. A channel depth of 40-50mm is
normal with most units.
A ventilation hole is required in the plinth of the unit; this allows air
to
plan view of rear ventilation gap
The top of the cabinet needs to be
vented into the room
Recommended size of vent opening:
500 x 30mm
If the furniture does not allow free air
into the room then a plinth vent, or
other means of ventilation needs to be
provided to ensure a natural flow of air
There should be space at the rear of the
cabinet to allow cool air to be drawn
over the condenser.
Recommended:
500 x 35mm
An air intake should
be provided
somewhere in the
cabinet run to allow
free air in. In this
example, a * plinth
vent is shown
underneath the
refrigerator .
A cutout should be
made in the
* plinth
below the fridge/
freezer and this
finished neatly
using the air vent
grille.
Alternatively, a thin
section of the
* plinth
can be removed to
allow air into the unit
(recommended
600mm x 10mm).
Refrigerator
outline
Min 30mm
Fig. 7
* Please note a plinth vent / grill is not
included with the appliance. This is given as a
guide to aid installation. Your installer will be
able to determine if you would be required to
buy a plinth vent / grill for your type of
installation or not.
16
be drawn over the compressor & heat exchange.The required
air flow can be achieved by removal of a thin section of plinth
(recommended 600mm x 10mm minimum).
As a rule, the more air that can get in and out, the better and
more efficient the operation of the product.
Installation into the cabinet
With the help of another individual, or two,
manoeuvre the appliance into the cabinet.
There are two metal plates at the base of the
appliance. Fit the supplied white spacers (Fig. 8)
to these plates, as per Fig. 9.
Ensure that the lips of the spacers are level with the lip of the
cabinet base.
With the base of the appliance aligned correctly with the edge of the
cabinet base, the metal trim at the top of the appliance should sit
flush against the cabinet edge (if it does not, ensure the base is
aligned as per Fig. 9 and that the metal trim in Fig. 10 is not
damaged).
Fig. 9
Freezer base
Cabinet base
Floor
x2
Fig. 8
17
Secure the top of the appliance to the top of the cabinet through
the metal trim screw holes marked ‘T’ in fig 10.
Remove the white spacers from the base plates and secure the
plates to the cabinet base using four of the supplied screws.
Replace the spacers.
Mounting the fascia door
• Ensure that there is a gap of 3 to 4mm between the non-
hinged side and the cabinet wall.
• Locate the slider in the bracket and fix the slider to the fascia
door 20 to 22mm from the edge of the fascia as shown in
figure 11, ensuring that the slider is positioned centrally and
horizontally within the bracket. Tighten securely by hand.
• Fill the gap on the non-hinged side with the gasket/seal strip
provided, as shown in Fig. 12 (page 18).
• The finished look for the door sliders should be similar to those
shown in Fig. 14, which shows 2 sliders in place.
• Ensure the appliance door opens, closes and seals properly.
T
T
Fig. 10
Trim
18
20 mm
door gasket
x4
Fig. 11
Fig. 12
Fig. 14
Decor door
S
Fig. 13
Once complete, and if you are happy with the fit of the appliance in
the cabinet, bend and snap the parts of the white spacers marked
‘S’ as shown by the dotted outline in fig. 13. Leave the rest of the
spacer cover in place over the metal plates.
Gasket
Important: After completing the installation, check that the
appliance is secured within the unit and that the door(s) close and
open properly. If there is no resistance from the door seals when
opening the doors, then it is probable that the appliance and/or
decor doors are not fitted properly.
19
Reversing the appliance door
We recommend you seek the help of another individual to support the
doors whilst performing this operation. Always wear adequate PPE
(Personal Protective Equipment) for the task at hand. Prepare a
surface with a soft, clean towel or similar where you can place the
door during these steps.
1. Carefully prise off the cover cap for the top hinge and unscrew the
screws fixing the top hinge to the appliance, you should support
the door whilst doing this.
2. Carefully remove the door from the bottom hinge (by lifting) and
place it somewhere safe. Note that there may be spacers between
the door and the hinge; note how many and their position.
3. Swap the previous top hinge to the opposite side at the bottom.
4. Place the door onto the new bottom hinge. Support it.
5. Refit the “new” top hinge and fix securely to the appliance.
6. Fit the central cover caps and top hinge cover pieces in place to
complete the process.
7. Unscrew all four slider brackets from the door and swap them over
to the side furthest from the new hinge positions, before the decor
door is fitted.
Ensuring the door seals correctly:
It is normal for the seal to be compressed after the door has been
reversed. With the door closed, use a hair dryer to expand the seal
and fill the gap between the door and the body of the appliance.
Take care not to use the hair dryer too close to the appliance,
which could damage the seal. A distance of approximately 10cm
should be
20
adequate
.
When completed, allow the seal and door to cool before touching them.
Once done, the seal should remain in position.
Warning; Risk of fire / flammable materials
This appliance is not intended for use by persons (including children) with reduced physical,
sensory or mental capabilities, or lack of experience and knowledge, unless they have been
given supervision or instruction concerning use of the appliance by a person responsible for
their safety.
Children should be supervised to ensure that they do not play with the appliance.
If the supply cord is damaged, it must be replaced by the manufacturer, its service agent
or similarly qualified persons in order to avoid a hazard.
WARNING: Keep ventilation openings, in the appliance enclosure or in the built-in structure, clear
of obstruction.
WARNING: Do not use mechanical devices or other means to accelerate the defrosting process,
other than those recommended by the manufacturer.
WARNING: Do not damage the refrigerant circuit.
WARNING: Do not use electrical appliances inside the food storage compartments of the
appliance, unless they are of the type recommended by the manufacturer.
WARNING: When positioning the appliance, ensure the supply cord is not trapped or damaged.
WARNING: Do not locate multiple portable socket-outlets or portable power supplies at the
rear of the appliance.
Do not store explosive substances such as aerosol cans with a flammable propellant in
this appliance.
This appliance is intended to be used in household and similar applications such as
– staff kitchen areas in shops, offices and other working environments;
– farm houses and by clients in hotels, motels and other residential type environments;
– bed and breakfast type environments;
– catering and similar non-retail applications.
21
As the colours of the wires in the mains lead of this appliance may
not correspond with the coloured markings identifying the terminals
in your plug, proceed as follows:-
• The wire which is coloured GREEN and YELLOW must be connected
to the terminal which is marked with letter (E) or by the Earth symbol
or coloured GREEN and YELLOW.
• The wire which is coloured BLUE must be connected to the
terminal which is marked with the letter (N) or coloured BLACK.
• The wire which is coloured BROWN must be connected to the
terminal which is marked with the letter (L) or coloured RED.
If in doubt regarding the electrical connection of this appliance,
consult a qualified electrician. Do not shorten the supply cable, the
appliance may require removing for servicing.
N.B. Ensure that the plug socket is situated in an easily accessible
place after installation.
Please according to local regulations regarding disposal of the appliance for its
flammable refrigerant and blowing gas.
If the LED lamp is damaged, it must be replaced by the manufacturer, its service agent or
similarly qualified persons in order to avoid a hazard
WARNING: To avoid a hazard due to instability of the appliance, it must be fixed in accordance
with the instructions
Electrical information
Warning! This appliance must be earthed.
How to connect an alternative plug
iWarranty
REGISTER YOUR WARRANTY ONLINE NOW
GO TO: ilve.com.au > support > product registration
As a part of our continued customer service offering, you can
now register your ILVE products online at
ilve.com.au > support > product registration
Just follow our simple online registration process.
Please ensure that you always keep your proof of
purchase in order for your warranty to remain valid should
you ever need to use it.
As always, you can contact us on
1300 856 411
INS
TALLATION
45
Eurolinx Pty Limited A.B.N. 50 001 473 347
trading as ILVE (“ILVE”)
Ofce:
48-50 Moore Street, Leichhardt N.S.W 2040
Post:
Locked Bag 3000, Annandale, N.S.W 2038
P: 1300 856 411
WARRANTY REGISTRATION
Your ongoing satisfaction with your ILVE product
is important to us. We ask that you complete the
enclosed Warranty Registration Card and return
it to us so that we have a record of the ILVE
product purchased by you, Alternitivley, you can
now register your warranty online at
http://support.eurolinx.com.au/
PRIVACY
ILVE respects your privacy and is committed
to handling your personal information in
accordance with the National Privacy Principles
and the Privacy Act 1988 (Cth). A copy of the
ILVE Privacy Policy is available at www.ilve.
com.au. ILVE will not disclose any personal
information set out in the Warranty Registration
Card (“Personal Information”) without your
consent unless required by:
1. law;
2. any ILVE related company;
3. any service provider which provide services
to ILVE or assist ILVE in providing services
(including repair and warranty services) to
customers. Our purpose in collecting the
Personal Information is to keep a record of
the ILVE product purchased by you, in order
to provide a better warranty service to you in
the unlikely event that there is a problem with
your ILVE product. ILVE may contact you at any
one or more of the addresses, email addresses
or telephone numbers set out in the Warranty
Registration Card. Please contact ILVE on 1300
694 583 should you not wish to be contacted by
ILVE.
WARRANTY
1. Warranty
ILVE warrants that each ILVE product will
remain, for a period of twenty four (24) months
computed from the date of purchase of the
ILVE product, free from defects arising in the
manufacture of the ILVE product (“Warranty”).
Except for consumer guarantees set
out in the Competition and Consumer Act 2010
(Cth) (“Act”), ILVE does not make any further
warranties or representations in relation to ILVE
products.
2. What is not Covered by the Warranty.
The Warranty does not apply if an ILVE product
is defective by a factor other than a defect
arising in the manufacture of the ILVE product,
including but not limited to:
(a) damage through misuse (including failure
to maintain, service or use with proper care),
neglect, accident or ordinary wear and tear
(including deterioration of parts and accessories
and glass breakage);
(b) use for purpose for which the ILVE product
was not sold or designed;
(c) use or installation which is not in accordance
with any specified instructions for use or
installation;
(d) use or operation after a defect has occurred or
been discovered;
(e) damage through freight, transportation or
handling in transit (other than when ILVE is
responsible);
(f) damage through exposure to chemicals, dusts,
residues, excessive voltage, heat, atmospheric
conditions or other forces or environmental
factors outside the control or ILVE;
(g) repair, modification or tampering by the
purchaser or any person other than ILVE, an
employee of ILVE or an authorised ILVE service
contractor*;
(h) use of parts, components or accessories
which have not been supplied or specifically
approved by ILVE.
(i) damage to surface coatings caused by cleaning
or maintenance using products not recommended
in the ILVE product handbook provided to the
purchaser upon purchase of the ILVE product;
(j) damage to the base of an electric oven due to
items having been placed on the base of the oven
cavity or covering the base, such as aluminium
foil (this impedes the transfer of heat from the
element to the oven cavity and can result in
irreparable damage); or
(k) damages, dents or other cosmetic
imperfections not affecting the performance of the
ILVE in respect of an ILVE product purchased as a
“factory second” or from display
The Warranty does not extend to light globes
used in ILVE products.
3. Domestic Use
Each ILVE product is made for domestic use. This
Warranty may not extend to ILVE products used
for commercial purposes.
4. Time for Claim under the Warranty
You must make any claim under this Warranty
within twenty eight (28) days after the occurrence
of an event which gives rise to a claim pursuant
to the Warranty, by booking a service call on the
telephone number below.
Continued over...
WARRANTY
4646
5. Proof of Purchase
Customers must retain proof of purchase in order
to be eligible to make a warranty claim in respect
of an ILVE product.
6. Claiming under the Warranty
Customers will bear the cost of claiming under this
Warranty unless ILVE determines the expenses
are reasonable, in which case the customer
must claim those expenses by providing written
evidence of each expense to ILVE at the address
on the Warranty Registration Card.
7. Statutory Rights
(a) These terms and conditions do not affect your
statutory rights.
(b) The limitations on the Warranty set out in this
document do not exclude or limit the application
of the consumer guarantees set out in the Act or
any other equivalent or corresponding legislation
in the relevant jurisdiction where to do so would:
(i) contravene the law of the relevant jurisdiction;
or
(ii) cause any part of the Warranty to be void.
(c) ILVE excludes indirect or consequential loss
of any kind (including, without limitation, loss of
use of the ILVE product) and (other than expressly
provided for in these terms and conditions)
subject to all terms,
conditions and warranties implied by custom, the
general law, the Act or other statute.
(d) The liability of ILVE to you for a breach of any
express or non-excludable implied term, condition
or warranty is limited at the option of ILVE to:
(i) replacing or repairing the defective part of the
ILVE product;
(ii) paying the cost of replacing or repairing the
defective part of the ILVE product;
(iii) replacing the ILVE product; or
(iv) paying the cost of replacing the ILVE product.
(e) Our goods come with guarantees that cannot
be excluded under the Australian Consumer
Law. You are entitled to a replacement or refund
for a major failure and for compensation for any
other reasonably foreseeable loss or damage.
You are also entitled to have the goods repaired
or replaced if the goods fail to be of acceptable
quality and the failure does not amount to a
major failure.
8. Defects
Any part of an ILVE product deemed to be
defective and replaced by ILVE is the property of
ILVE. ILVE reserves the right to inspect and test
ILVE products in order to determine the extent of
any defect and the validity of a claim under the
Warranty.
*For your closest ILVE authorised service
agent go to
https://support.eurolinx.com.au/#/map/retailers
All warranty service calls must be booked
through ILVE’s Customer Care Centre on
1300 85 64 11 option 1
01072021
46ILVE Operating Manual
Please complete and send to ILVE at: REPLY PAID 83617
LEICHHARDT NSW 2040
Last Name: First Name:
Address:
State: Postcode: Email:
Home Phone: Mobile:
Purchase Date: / /
(Please attach proof of purchase to validate warranty)
MODEL NUMBER
SERIAL NUMBER
(if you cannot locate the serial number please call ILVE on 1300 85 64 11)
1
2
3
4
WARRANTY REGISTRATION CARD
01072021
01072021
Warranty Card tear off
WARRANTY
NATIONAL SERVICE CENTRE
Our high quality appliances are designed and manufactured to give you many years of cooking pleasure.
Should you have any questions or issues with your appliance please email our national service centre
[email protected] or phone us on 1300 85 64 11.
Our experienced staff are on hand to log your service request and ensure any matter is attended to promptly.
For after sales enquiries please contact us at [email protected] or 1.300 85 64 11 option 1
For spare parts contact us at [email protected] or 1.300 85 64 11 option 2
Technical support is available to authorised and licensed service providers only by contacting us at
[email protected] All other technical enquiries should be directed to [email protected]
10/55 Howe St
Osborne Park, WA
1/42 Cavendish Rd
Coorparoo, QLD
48-50 Moore St
Leichhardt, NSW
LUXURY KITCHEN APPLIANCES
