en
2
For further information, please refer to the
Digital User Guide.
Table of contents
1 Safety ............................................4
1.1 General information....................4
1.2 Intended use...............................4
1.3 Restriction on user group...........4
1.4 Safe installation ..........................5
1.5 Safe use .....................................7
1.6 Safe cleaning and mainten-
ance............................................9
2 Preventing material damage .....10
3 Environmental protection and
saving energy.............................11
3.1 Disposing of packaging ...........11
3.2 Save energy and conserve
resources..................................11
3.3 Energy saving mode ................11
4 Installation and connection.......12
4.1 Unpacking the appliance .........12
4.2 Contents of package................12
4.3 Requirements for the install-
ation location ............................12
4.4 Removing the transit bolts .......14
4.5 Tools for assembly ...................15
4.6 Installing the appliance ............15
4.7 Connecting the appliance ........20
4.8 Aligning the appliance..............21
4.9 Connecting the appliance to
the electricity supply.................21
5 Familiarising yourself with
your appliance............................22
5.1 Appliance .................................22
5.2 Detergent drawer......................23
5.3 Control panel............................23
6 Before using for the first time ...24
6.1 Starting an empty washing
cycle .........................................24
7 Display ........................................25
8 Buttons .......................................27
9 Programmes ...............................28
10 Accessories..............................31
11 Laundry.....................................31
11.1 Preparing the laundry.............31
12 Detergents and care
products ...................................32
13 Basic operation ........................32
13.1 Switching on the appliance ....32
13.2 Setting a programme .............32
13.3 Adjusting the programme
settings ...................................32
13.4 Loading laundry......................32
13.5 Using a measuring aid for
liquid detergent ......................33
13.6 Use the measuring aid for
liquid detergent ......................33
13.7 Adding detergent and care
product ...................................33
13.8 Starting the programme .........34
13.9 Changing the activated
"Ready in" time .......................34
13.10 Soaking laundry ...................34
13.11 Adding laundry .....................34
13.12 Cancelling the pro-
gramme ................................34
13.13 Resuming the programme
when the programme
status is Rinse Hold .............35
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3
13.14 Unloading the laundry ..........35
13.15 Switching off the appli-
ance......................................35
14 Childproof lock.........................35
14.1 Activating the childproof
lock.........................................35
14.2 Deactivating the childproof
lock.........................................35
15 Basic settings...........................35
16 Cleaning and servicing............36
16.1 Cleaning the drum..................36
16.2 Cleaning the detergent
drawer.....................................36
16.3 Cleaning the drain pump........37
17 Troubleshooting.......................40
17.1 Emergency release ................48
18 Transportation, storage and
disposal ....................................48
18.1 Removing the appliance ........48
18.2 Inserting the transit bolts........48
18.3 Using the appliance again .....48
18.4 Disposing of old appliance ....49
19 Customer Service.....................49
19.1 Product number (E-Nr.) and
production number (FD).........49
19.2 AQUA-STOP guarantee ..........50
20 Consumption values................51
21 Technical specifications..........52
en Safety
4
1 Safety
Observe the following safety instructions.
1.1 General information
¡ Read this instruction manual carefully.
¡ Keep the instruction manual and the product information safe
for future reference or for the next owner.
¡ Do not connect the appliance if it has been damaged in transit.
1.2 Intended use
Only use this appliance:
¡ For washing machine-washable fabrics and hand-washable wool
in accordance with the care label.
¡ With tap water and commercially available detergents and care
products suitable for washing machines.
¡ In private households and in enclosed spaces in a domestic en-
vironment.
¡ Up to an altitude of max. 4000m above sea level.
1.3 Restriction on user group
This appliance may be used by children aged 8 or over and by
people who have reduced physical, sensory or mental abilities or
inadequate experience and/or knowledge, provided that they are
supervised or have been instructed on how to use the appliance
safely and have understood the resulting dangers.
Children must not play with the appliance.
Cleaning and user maintenance must not be performed by chil-
dren unless they are being supervised.
Keep children under the age of 3 years and pets away from the
appliance.
Safety en
5
1.4 Safe installation
Take note of the safety instructions when installing the appliance.
WARNING‒Risk of electric shock!
Improper installation is dangerous.
▶
Connect and operate the appliance only in accordance with the
specifications on the rating plate.
▶
Connect the appliance to a power supply with alternating cur-
rent only via a properly installed socket with earthing.
▶
The protective conductor system of the domestic electrical in-
stallation must be properly installed. The installation must have
a sufficiently large cross section.
▶
When using a residual current circuit breaker, only use a type
with the
mark.
▶
Never equip the appliance with an external switching device,
e.g. a timer or remote control.
▶
When the appliance is installed, the mains plug of the power
cord must be freely accessible. If free access is not possible, an
all-pole isolating switch must be installed in the permanent elec-
trical installation according to the installation regulations.
▶
When installing the appliance, check that the power cable is not
trapped or damaged.
If the insulation of the power cord is damaged, this is dangerous.
▶
Never let the power cord come into contact with hot appliance
parts or heat sources.
▶
Never let the power cord come into contact with sharp points or
edges.
▶
Never kink, crush or modify the power cord.
WARNING‒Risk of fire!
It is dangerous to use an extended power cord and non-approved
adapters.
▶
Do not use extension cables or multiple socket strips.
▶
If the power cord is too short, contact Customer Service.
▶
Only use adapters approved by the manufacturer.
en Safety
6
WARNING‒Risk of injury!
The high weight of the appliance may result in injury when lifted.
▶
Do not lift the appliance on your own.
If this appliance is not correctly installed in a washer-dryer stack,
the installed appliance may fall.
▶
Only stack the dryer on a washing machine using the connec-
tion kit from the dryer manufacturer . No other installation
method is permitted.
▶
Do not install the appliance in a washer-dryer stack if the dryer
manufacturer does not offer a suitable connection kit.
▶
Do not install appliances from different manufacturers and with
varying depths and widths in a washer-dryer stack.
▶
Do not install a washer-dryer stack on a platform; the appli-
ances may tip over.
WARNING‒Risk of suffocation!
Children may put packaging material over their heads or wrap
themselves up in it and suffocate.
▶
Keep packaging material away from children.
▶
Do not let children play with packaging material.
CAUTION‒Risk of injury!
The appliance may vibrate or move when in use.
▶
Place the appliance on a clean, even, solid surface.
▶
Align the appliance using the appliance feet and a spirit level.
If hoses and power cords have been laid incorrectly, this causes a
tripping hazard.
▶
Lay hoses and power cords in such a way that there is no risk
of tripping.
If the appliance is moved by holding onto protruding components,
such as the appliance door, the parts may break off.
▶
Do not move the appliance by holding onto protruding parts.
CAUTION‒Risk of cutting!
Touching sharp edges on the appliance may lead to cuts.
▶
Do not touch the sharp edges on the appliance.
Safety en
7
▶
Wear protective gloves when installing and transporting the ap-
pliance.
1.5 Safe use
WARNING‒Risk of electric shock!
If the appliance or the power cord is damaged, this is dangerous.
▶
Never operate a damaged appliance.
▶
Never pull on the power cord to unplug the appliance. Always
unplug the appliance at the mains.
▶
If the appliance or the power cord is damaged, immediately un-
plug the power cord or switch off the fuse in the fuse box and
turn off the water tap.
▶
Call customer services. →Page49
An ingress of moisture can cause an electric shock.
▶
Only use the appliance in enclosed spaces.
▶
Never expose the appliance to intense heat or humidity.
▶
Do not use steam- or high-pressure cleaners, hoses or sprays
to clean the appliance.
WARNING‒Risk of harm to health!
Children can lock themselves in the appliance, thereby putting
their lives at risk.
▶
Do not install the appliance behind a door as this may obstruct
the appliance door or prevent it from opening.
▶
With redundant appliances, unplug the power cord. Then cut
through the cord and damage the lock on the appliance door
beyond repair so that the appliance door will no longer close.
WARNING‒Risk of suffocation!
Children may breathe in or swallow small parts, causing them to
suffocate.
▶
Keep small parts away from children.
▶
Do not let children play with small parts.
en Safety
8
WARNING‒Risk of poisoning!
Detergents and care products may result in poisoning if con-
sumed.
▶
If accidentally swallowed, seek medical advice.
▶
Keep detergents and care products out of the reach of children.
WARNING‒Risk of explosion!
Laundry that has been pretreated with cleaning agents that con-
tain solvents may cause an explosion in the appliance.
▶
Rinse pretreated laundry thoroughly with water before washing.
CAUTION‒Risk of injury!
The covering plate may break if you stand on or climb onto the
appliance.
▶
Do not stand on or climb onto the appliance.
The appliance may tip over if you sit on or lean against the open
door.
▶
Do not sit on or lean against the appliance door.
▶
Do not place any objects on the appliance door.
Reaching into the drum while it is still turning may cause hand in-
juries.
▶
Wait for the drum to come to a complete stop before reaching
inside.
CAUTION‒Risk of scalding!
When you wash at high temperatures, the detergent solution gets
hot.
▶
Do not touch the hot detergent solution.
CAUTION‒Risk of chemical burns!
If the detergent drawer is opened, detergent and care products
may spray out from the appliance. Contact with eyes or skin may
cause irritation.
▶
Rinse eyes and/or skin thoroughly with clean water if they come
into contact with detergents or care products.
▶
If accidentally swallowed, seek medical advice.
▶
Keep detergents and care products out of the reach of children.
Safety en
9
1.6 Safe cleaning and maintenance
Take note of the safety instructions when cleaning and performing
maintenance work on the appliance.
WARNING‒Risk of electric shock!
Incorrect repairs are dangerous.
▶
Repairs to the appliance should only be carried out by trained
specialist staff.
▶
Only use genuine spare parts when repairing the appliance.
▶
If the power cord of this appliance is damaged, it must be re-
placed by the manufacturer, the manufacturer's Customer Ser-
vice or a similarly qualified person in order to prevent any risk.
An ingress of moisture can cause an electric shock.
▶
Do not use steam- or high-pressure cleaners, hoses or sprays
to clean the appliance.
WARNING‒Risk of injury!
The use of non-original spare parts and non-original accessories
is dangerous.
▶
Only use the manufacturer's original spare parts and original ac-
cessories.
WARNING‒Risk of poisoning!
Poisonous fumes may be given off if you use cleaning agents that
contain solvents.
▶
Do not use cleaning agents that contain solvents.
en Preventing material damage
10
Preventing material damage
2 Preventing material
damage
Preventing material damage
Follow these instructions to avoid ma-
terial damage and damage to the ap-
pliance.
ATTENTION!
The functionality of the appliance
may be impaired if you use the
wrong quantity of fabric softener, de-
tergent, care product or cleaning
agent.
▶
Follow the dosage recommenda-
tions from the manufacturer.
Exceeding the maximum load capa-
city impairs the function of the appli-
ance.
▶
Observe the maximum load capa-
city for each programme and do
not exceed it.
→"Programmes", Page28
The appliance is secured for trans-
portation using transit bolts. Transit
bolts which have not been removed
may result in material damage and
damage to the appliance.
▶
Before starting up the appliance,
remove the transit bolts completely
and keep them in a safe place.
▶
Before transport, fit the transit bolts
fully in order to prevent damage in
transit.
Material damage may be caused if
the water inlet hose is connected in-
correctly.
▶
Tighten the screw connections on
the water inlet until they are hand-
tight.
▶
Ideally, connect the water inlet
hose directly to the water tap,
without any additional connecting
elements such as adapters, exten-
sions, valves or similar.
▶
Make sure that the valve housing
for the water inlet hose does not
come into contact with its sur-
roundings and is not subjected to
any external forces.
▶
Ensure that the inner diameter of
the water tap is at least 17 mm.
▶
Make sure that the length of the
thread on the connection to the
water tap is at least 10 mm.
If the water pressure is too high or
too low, the appliance may not be
able to operate properly.
▶
Ensure that the water pressure in
the water supply system is at least
100kPa (1bar) and max.
1000kPa (10bar).
▶
If the water pressure exceeds the
maximum value specified, a pres-
sure-reducing valve must be in-
stalled between the drinking water
connection and the hose set of the
appliance.
▶
Do not connect the appliance to
the mixer tap of an unpressurised
hot-water boiler.
Modified or damaged water hoses
may result in material damage and
damage to the appliance.
▶
Never kink, crush, modify or cut
through water hoses.
▶
Only use the water hoses supplied
with the appliance or genuine
spare hoses.
▶
Never re-use water hoses that
have been used before.
Operating the appliance using water
that is dirty or too hot may lead to
material damage and damage to the
appliance.
▶
Only operate the appliance with
cold mains water.
Unsuitable cleaning products may
damage the surfaces of the appli-
ance.
▶
Do not use harsh or abrasive de-
tergents.
Environmental protection and saving energy en
11
▶
Do not use cleaning products with
a high alcohol content.
▶
Do not use hard scouring pads or
cleaning sponges.
▶
Clean the appliance with nothing
but water and a soft, damp cloth.
▶
Remove all detergent residue,
spray residue or other residues im-
mediately if they come into contact
with the appliance.
Environmental protection and saving energy
3 Environmental protec-
tion and saving energy
Environmental protection and saving energy
3.1 Disposing of packaging
The packaging materials are environ-
mentally compatible and can be re-
cycled.
▶
Sort the individual components by
type and dispose of them separ-
ately.
3.2 Save energy and con-
serve resources
If you follow these instructions, your
appliance will use less electricity and
less water.
Choose programmes with low tem-
peratures and longer wash times and
use maximum load capacity.
a
Energy consumption and water
consumption is most efficient.
Add detergent based on the laun-
dry's degree of soiling.
a
For light to normal soiling, a smal-
ler amount of detergent is suffi-
cient. Observe the dosage recom-
mendation from the detergent
manufacturer.
Reduce the washing temperature for
lightly and normally soiled laundry.
a
At lower temperatures, the appli-
ance consumes less energy. For
light to normal soiling, lower tem-
peratures than indicated on the
care label are also sufficient.
Set the maximum spin speed if you
want to dry the laundry in the tumble
dryer afterwards.
a
The drier the laundry, the shorter
the programme duration when dry-
ing which, in turn, reduces energy
consumption. A higher spin speed
reduces the residual moisture in
the laundry and increases the
volume of the spin noise.
Wash the laundry without prewash.
a
Washing with prewash increases
the programme duration and in-
creases energy and water con-
sumption.
The appliance has a continuous
automatic load adjustment function.
a
Depending on the type of fabric
and load capacity, the continuous
automatic load adjustment func-
tion optimally adjusts the water
consumption and programme dur-
ation.
3.3 Energy saving mode
If you do not use the appliance for an
extended period, it automatically
switches to energy-saving mode.
Energy-saving mode ends when you
use the appliance again.
en Installation and connection
12
Installation and connection
4 Installation and con-
nection
Installation and connection
4.1 Unpacking the appliance
ATTENTION!
Objects remaining in the drum that
are not designed for operation with
the appliance may cause material
damage and damage to the appli-
ance.
▶
Remove these objects, along with
all supplied accessories, from the
drum before starting the appliance.
1. Remove any packaging and pro-
tective covers completely from the
appliance.
→"Disposing of packaging",
Page11.
2. Check the appliance for visible
damage.
3. Open the appliance door.
→"Basic operation", Page32
4. Remove any accessories from the
drum.
5. Close the appliance door.
4.2 Contents of package
After unpacking all parts, check for
any damage in transit and complete-
ness of the delivery.
ATTENTION!
If the appliance is operated with in-
complete or defective accessories,
the appliance may not be able to op-
erate properly, or this may result in
material damage or damage to the
appliance.
▶
Do not operate the appliance with
incomplete or defective accessor-
ies.
▶
Replace the accessories in ques-
tion before operating the appli-
ance.
→"Accessories", Page31
Note:The appliance has been tested
at the factory to check it is in working
order. As a result, water stains may
remain in the appliance. These marks
will disappear after the first wash
cycle.
The delivery consists of the following:
¡ Washing machine
¡ Accompanying documents
¡ Transit bolts
→"Removing the transit bolts",
Page14
¡ Cover caps
¡ Elbow for securing the water outlet
hose
¡ Parts required for installation
→"Installing the appliance",
Page15
4.3 Requirements for the in-
stallation location
WARNING
Risk of electric shock!
The appliance contains live parts.
Touching live parts is dangerous.
▶
Do not operate the appliance
without a cover cap.
WARNING
Risk of injury!
When using the appliance on a base,
the appliance may tip over.
▶
Always secure the feet of the appli-
ance to a base using the manufac-
turer's fixing brackets →Page31
before using the appliance for the
first time.
Installation and connection en
13
ATTENTION!
The appliance may contain residual
water. If you tilt the appliance beyond
40°, this residual water may leak out.
▶
Tilt the appliance carefully.
Installation loca-
tion
Requirements
Base Secure the appli-
ance with fixing
brackets
→Page31.
Wooden joist
floor
Place the appli-
ance on a water-
resistant wooden
board (minimum
thickness of
30mm) which is
screwed tightly to
the floor.
Installation loca-
tion
Requirements
Kitchen unit Only install the
appliance under-
neath a continu-
ous worktop that
is securely con-
nected to adja-
cent cabinets.
Required niche
width: 60cm.
Note:The use of
sliding plates
→"Accessories",
Page31 makes
it easier to slide
the appliance
into the recess.
Moisten the slid-
ing plates with a
mixture of water
and washing-up
liquid before
pushing the ap-
pliance in. Do
not use grease
or oil to do this.
Against a wall Do not trap the
hoses between
the wall and the
appliance.
ATTENTION!
Residual water may freeze. Freezing
residual water may damage the appli-
ance and frozen hoses may burst.
▶
Do not install the appliance out-
doors or in areas where there is a
risk of frost.
en Installation and connection
14
4.4 Removing the transit
bolts
The appliance is secured for trans-
portation using transit bolts on the
rear of the appliance.
Note:Keep the transit bolt screws
and the sleeves in a safe place for fu-
ture transport →Page48.
1. Pull the hoses out of the holders.
2. Unscrew and remove all 4
screws for the transit bolts with a
WAF 13 wrench.
3. Pull the power cable out of the
holder.
4. Remove the 4 sleeves.
5. Put on the 4 cover caps.
Installation and connection en
15
6. Press down on the 4 cover caps.
4.5 Tools for assembly
You require the following tools for the
assembly:
¡ Spirit level
¡ Wrench, WAF 13
¡ Wrench, WAF 17
¡ Forstner 35 mm drill bit
¡ 2 mm twist drill
¡ Screwdriver
4.6 Installing the appliance
Preparing the appliance
1. To make it easier to slide in the
appliance, turn in the appliance's
rear feet until the appliance is on
the runners.
2. Measure the built-in niche.
3. Lay the power cord as well as the
water inlet and water drain hose.
4. Slide the appliance in and, at the
same time, pull through the power
cord, water inlet and water drain
hose.
5. Connect the water inlet hose.
→"Connecting the water inlet
hose", Page20
6. Connect the water drain hose.
→"Water outlet connection types",
Page20
en Installation and connection
16
7. Unscrew the rear appliance feet.
8. Align the appliance using a spirit
level.
→"Aligning the appliance",
Page21
Installing the cabinet door
Note:Metal elements may impair the
function of the control panel.
Do not use any cabinet doors with
metal elements in the area of the
control panel.
1. Hold the cabinet door at the re-
quired height on the appliance and
mark the upper edge of the appli-
ance on the inside of the door.
‒
Mark on the top edge of the appli-
ance at the left-hand stop
Mark on the top edge of the appli-
ance at the right-hand stop
2. Using the mark for the top edge of
the appliance on the inside of the
door as a basis, mark the drill
holes as follows.
‒
Installation and connection en
17
Mark for the holes at the left-hand
stop
Mark for the holes at the right-hand
stop
3. At the previously marked points,
use a Forstner 35mm drill to drill
the holes for the hinges. At the
previously marked points, use a
2mm twist drill to drill holes for
the screws.
4. Insert the hinges into the holes
and screw them in.
5. Screw on the counter plates for the
magnetic catches.
en Installation and connection
18
6. Insert the hinges into the appliance
- .
7. Slide in the covering rail and
screw it in .
8. Put the magnetic catches on the
appliance.
Aligning the cabinet door
Vertically aligning the cabinet door
▶
Horizontally aligning the cabinet
door
▶
Installation and connection en
19
Installing the base panel
1. Insert the spacers for the base
panel.
2. Measure dimension Z and dimen-
sion Y.
3. Screw the spacers in as per the di-
mensions.
4. Note:When inserting the base
panel, ensure that, if the base
panel is protruding or the cabinet
panel is flush-mounted, the time-
Light is not visible.
Install the base panel.
en Installation and connection
20
5. Connect the appliance to the
power supply
→"Connecting the appliance to
the electricity supply", Page21.
4.7 Connecting the appliance
Connecting the water inlet hose
WARNING
Risk of electric shock!
The appliance contains live parts.
Touching live parts is dangerous.
▶
Do not immerse the electrical
AquaStop valve in water.
1. Connect the water inlet hose to a
tap (26.4mm=3/4").
2. Open the water tap carefully and
check that the connection points
are tight.
Water outlet connection types
This information is intended to help
you to connect this appliance to the
water outlet.
ATTENTION!
When draining, the water outlet hose
is subject to water pressure and may
come loose from the installed con-
nection point.
▶
Secure the water outlet hose
against unintentional loosening.
Note:Observe the draining heights.
The maximum draining height is
100cm.
Siphon Secure the con-
nection point with
a (24–40 mm)
hose clamp.
Sink Fix and secure
the water outlet
hose with an el-
bow.
Plastic pipe with
rubber sleeve or
gully
Fix and secure
the water outlet
hose with an el-
bow.
Installation and connection en
21
4.8 Aligning the appliance
In order to reduce noise and vibra-
tion and to prevent the appliance
from moving, align the appliance cor-
rectly.
1. Loosen the lock nuts using a WAF
17 wrench by turning it in a clock-
wise direction.
2. To align the appliance, turn the ap-
pliance feet. Check that the appli-
ance is level using a spirit level.
All appliance feet must stand firmly
on the ground.
3. Screw the lock nuts tightly against
the housing using a WAF 17
wrench.
In doing so, hold the foot tight and
do not adjust its height.
4.9 Connecting the appliance
to the electricity supply
1. Insert the mains plug of the appli-
ance's power cable in a socket
nearby.
The connection details of the appli-
ance can be found under Tech-
nical data →Page52.
2. Check the mains plug is inserted
properly.
en Familiarising yourself with your appliance
22
Familiarising yourself with your appliance
5 Familiarising yourself with your appliance
Familiarising yourself with your appliance
5.1 Appliance
You can find an overview of the parts of your appliance here.
1
2
3
4
5
6
7
7
8
9
10
11
On certain models, specific details such as the colour and shape may differ
from those pictured.
1
Maintenance flap for the drain
pump →Page37
2
Door
3
Detergent drawer →Page23
4
Control panel →Page23
5
Water outlet hose →Page20
6
Power cord →Page21
7
Transit bolts →Page14
8
Water inlet hose →Page20
9
Emergency release
→Page48
10
TimeLight
11
Drain hose →Page37
Familiarising yourself with your appliance en
23
5.2 Detergent drawer
2
3
1
4
1
Measuring aid for liquid deter-
gent
→"Using a measuring aid for
liquid detergent", Page33
2
Compartment II:
¡ Detergent for main wash
¡ Water softener
¡ Bleach
¡ Stain remover
3
Compartment :
¡ Fabric softener
¡ Liquid starch
¡ Waterproofing agent
4
Compartment I:
¡ Detergent for prewash
¡ Hygiene detergent
5.3 Control panel
You can use the control panel to configure all functions of your appliance and
to obtain information about the operating status.
1
2
3
4
1
Programmes
2
Programme selector
→Page32
3
Display →Page25
4
Buttons
en Before using for the first time
24
Before using for the first time
6 Before using for the
first time
Before using for the first time
Prepare the appliance for use.
6.1 Starting an empty wash-
ing cycle
Your appliance was inspected thor-
oughly before leaving the factory. To
remove any residual water, run the
first wash cycle without any laundry.
1. Turn the programme selector to
Drum Clean.
2. Close the door.
3. Pull out the detergent drawer.
4. Pour approx. 1 litre of tap water
into compartment II.
5. Pour standard washing powder
into compartmentII.
To prevent foaming, use only half
of the amount of detergent recom-
mended by the detergent manufac-
turer for light soiling. Do not use
detergent suitable for woollens or
delicates.
6. Push in the detergent drawer.
7. Press Start/ Reload to start the
programme.
a The display shows the remaining
programme duration.
a In each case, the TimeLight altern-
ately shows the remaining pro-
gramme duration and the current
programme status on the floor.
a After the programme has ended,
the display shows: "End".
a The TimeLight is projected onto
the floor at the end of the pro-
gramme.
8. Start the first wash cycle or set the
programme selector to Off to
switch off the appliance.
→"Basic operation", Page32
Display en
25
Display
7 Display
Display
The display shows the current settings, options or relevant information.
Example: Display
Display Designation More information
0:40
1
Programme dura-
tion/programme
time remaining
Approximate expected programme dura-
tion or programme time remaining.
10h
1
"Ready in" time
→"Buttons", Page27
8,0 kg
1
Recommended
load
The maximum load capacity for the selec-
ted programme in kg.
––– - 1400 Spin speed Set spin speed in rpm.
→"Buttons", Page27
0= No final spin, only draining
–––: Rinse Hold, no draining
– – – 70 Temperature Set temperature in °C.
→"Buttons", Page27
– – (cold)
Start/Pause Start, cancel or pause
¡ Lights up: The programme is running
and can be cancelled or paused.
¡ Flashes: The programme can be star-
ted or continued.
Wash Programme status
1
Example
en Display
26
Display Designation More information
Rinse Programme status
Spin Programme status
––– Rinse Hold Programme status
End End of pro-
gramme
Programme status
Childproof lock ¡ lights up: The childproof lock is activ-
ated.
¡ flashes: The childproof lock is activated
and the appliance has been operated.
→"Deactivating the childproof lock",
Page35
varioSpeed Short wash activated.
→"Buttons", Page27
Reminder to clean
the drum
Flashes: Drum is dirty. Run the Drum
Cleanprogramme for cleaning and caring
for the drum and the outer tub.
→"Cleaning the drum", Page36
Foam detection
system
The appliance has detected too much
foam.
Door ¡ Lights up: The door is locked and can-
not be opened.
¡ Flashes: The door is not closed prop-
erly.
¡ Off: The door is unlocked and can be
opened.
Tap ¡ No water pressure.
¡ The water pressure is too low.
E:35 / -10
1
Error Error code, error display, signal.
1
Example
Buttons en
27
Buttons
8 Buttons
Buttons
The selection of programme settings depends on the programme that is set.
You can see the selection options for each programme in the overview for .
Button Selection More information
Start/ Reload ¡ Start
¡ Cancel
¡ Pause
Start, cancel or pause the pro-
gramme.
Speed Perfect ¡ Activate
¡ Deactivate
Activate or deactivate a shorter pro-
gramme duration.
Note:Energy consumption increases.
The washing result is not affected by
this.
Finished in Up to 24 hours Set the programme end.
The programme duration is already in-
cluded in the set number of hours.
Once the programme has started, the
programme duration is displayed.
Temp.°C – – – 70 °C Adjust the temperature in °C.
Spin Speed ––– - 1400 Adjust the spin speed or activate ––
– (Rinse Hold).
If ––– is selected, the water is not
drained at the end of the washing
cycle and the spin cycle is deactiv-
ated. The laundry remains in the rins-
ing water.
3sec. ¡ Activate
¡ Deactivate
→"Childproof lock", Page35
Start/ Reload Multiple selection Basic settings
Prewash ¡ Activate
¡ Deactivate
Activate or deactivate prewash, e.g.
for washing heavily soiled laundry.
Water& Rinse
Plus
¡ Activate
¡ Deactivate
Activate or deactivate a washing pro-
gramme with more water and an addi-
tional rinse cycle.
Recommended for particularly sensit-
ive skin or in regions with very soft
water.
en Programmes
28
Programmes
9 Programmes
Programmes
Note:The laundry's care labels provide you with additional information about
programme selection. Care symbols on the care labels
Programme Description Max.
load
(kg)
Cottons Wash hard-wearing items made from cotton, linen
or blended fabrics.
Also suitable as a short programme for normally
soiled laundry when you activate Speed Perfect.
Programme setting:
¡ Max. 70 °C
¡ Max. 1400 rpm
8,0
5,0
1
Eco 40-60 Wash items made from cotton, linen or blended
fabrics.
Note:Fabrics which can be washed from 40°C
up to 60°C as per the care symbol can be
washed together.
The washing performance corresponds to the best
possible washing performance class according to
the legal requirements.
For this programme, the washing temperature is
automatically adjusted depending on the load size,
in order to achieve the best possible energy effi-
ciency with the best possible washing result. You
cannot change the washing temperature.
Programme setting:
Note:The temperature cannot be adjusted in this
programme and is set automatically.
¡ Max. - °C
¡ Max. 1400rpm
8,0
Easy-Care Wash items made from synthetic or blended fab-
rics.
Programme setting:
¡ Max. 60 °C
¡ Max. 1200 rpm
4,0
Butter / Oil
Red wine
Tomatoes
Wash items made from synthetic or blended fab-
rics.
Stain programme for laundry with specific stains
such as blood.
The washing process is adapted to the type of
stain.
4,0
1
Speed Perfect activated
Programmes en
29
Programme Description Max.
load
(kg)
Tip:Do not let stains dry on before washing.
Remove any solid residue before washing.
Programme setting:
¡ Max. 60 °C
¡ Max. 1200 rpm
Mixed Load Wash items made from cotton, linen, or synthetic or
blended fabrics.
Suitable for lightly soiled laundry.
Programme setting:
¡ Max. 60 °C
¡ Max. 1400rpm
4,0
Silence Wash items made from cotton, linen, or synthetic or
blended fabrics.
Suitable for quiet washing at night.
The signal at the end of the programme is deactiv-
ated and a reduced final spin speed set by default.
Programme setting:
¡ Max. 60 °C
¡ Max. 1400rpm
4,0
Delicates/Silk Wash delicate, washable items made from silk, vis-
cose and synthetic fabrics.
Use a detergent that is suitable for delicates or silk.
Note:Wash especially delicate items or items with
hooks, eyelets or clips in a mesh laundry bag.
Programme setting:
¡ Max. 40 °C
¡ Max. 800rpm
2,0
Wool Hand- or machine-washable items that are made
from wool or contain wool.
To prevent the laundry from shrinking, the drum
moves the items very gently with long pauses.
Use a detergent that is suitable for wool.
Programme setting:
¡ Max. 40 °C
¡ Max. 800rpm
2,0
Rinse Rinse and then spin the laundry, and drain the wa-
ter.
Programme setting: Max. 1400 rpm
–
1
Speed Perfect activated
en Programmes
30
Programme Description Max.
load
(kg)
Spin/ Drain Spin and drain the water.
If you only want to drain the water, activate 0. The
laundry is not spun.
Programme setting: Max. 1400 rpm
–
Shirts Wash non-iron shirts and blouses made from cot-
ton, linen, or synthetic or blended fabrics.
Note:Use the Delicates/Silk programme to wash
shirts and blouses made from silk or delicate fab-
rics.
Programme setting:
¡ Max. 60 °C
¡ Max. 800rpm
2,0
Drum Clean Cleaning and caring for the drum.
Use this programme in the following cases:
¡ Before using the appliance for the first time
¡ If you regularly wash at temperatures of 40°C or
lower
¡ After a prolonged period of non-use
Use washing powder or a detergent that contains
bleach.
Halve the amount of detergent to avoid foaming.
Do not use fabric softener.
Do not use liquid detergent or detergent that is in-
tended for woollens or delicates.
Note:The drum cleaning indicator will flash to re-
mind you if you have not used a programme at
60°C or higher for a long time.
–
SuperQuick
15'/30'
Wash items made from cotton, or synthetic or blen-
ded fabrics.
Short programme for small items of lightly soiled
laundry.
The programme duration is approx. 30 minutes.
If you wish to reduce the programme duration to 15
minutes, activate Speed Perfect. The maximum
load is reduced to 2,0kg.
Programme setting:
¡ Max. 40 °C
¡ Max. 1200rpm
4,0
1
Speed Perfect activated
Accessories en
31
Accessories
10 Accessories
Accessories
Use original accessories. These have been made especially for your appliance.
Use Order number
Water inlet hose exten-
sion
Extend the water inlet
hose for cold water or
AquaStop (approx. 2.50
m).
WZ10131
Fixing brackets Improves the stability of
the appliance.
Z7080X0
Liquid detergent insert Measure liquid deter-
gent.
00605740
Slide sheets Makes it easier to insert
the appliance into the in-
stallation recess.
00661827
Taller feet Taller feet for installing
the appliance under a
high worktop.
Z7060X1
Laundry
11 Laundry
Laundry
Note:You can find further information
in the digital instruction manual by
scanning the QR code in the table of
contents or on www.neff-interna-
tional.com.
11.1 Preparing the laundry
ATTENTION!
Objects remaining in the laundry may
damage the laundry and the drum.
▶
Remove all items from any pock-
ets in your laundry before using
the appliance.
▶
To protect your appliance and the
laundry, prepare the laundry be-
forehand.
– Empty any pockets
– Brush sand out of all collars and
pockets
– Close bed covers and cushion
covers
– Close all zips, Velcro fasteners,
hooks and eyes
– Tie cloth belts, apron strings,
etc. together or use a laundry
bag.
– Tie together longer drawstrings,
and tie cords with solid end-
pieces in hoods or trousers
– Remove curtain hooks and lead
strips or use a mesh laundry
bag
– Use a mesh laundry bag for
small items of laundry, such as
children's socks
– Some stubborn or dried-in stains
can be removed by washing
several times
– Wash large and small items of
laundry together
– Do not rub fresh stains but dab
them with soapy water
en Detergents and care products
32
– Separate items of laundry and
shake them out, or observe the
programme description
Detergents and care products
12 Detergents and care
products
Detergents and care products
Notes
¡ More detailed instructions for use
can be found on www.neff-interna-
tional.com or by scanning the QR
code on the title page of this user
manual.
¡ Observe the information on safety
→Page4 and preventing material
damage →Page10.
The manufacturer's instructions for
use and dosage can be found on the
packaging.
Notes
¡ Only use liquid detergents that are
self-flowing
¡ Do not mix different liquid deter-
gents
¡ Do not mix detergent and fabric
softener
¡ Do not use products that have ex-
pired or are highly congealed
¡ Do not use products containing
solvents, caustic agents or volatile
substances (e.g. bleach)
¡ Use dyes sparingly as salt may
damage stainless steel
¡ Do not use bleaching agents in the
appliance
Basic operation
13 Basic operation
Basic operation
Note:You can find further information
in the digital instruction manual by
scanning the QR code in the table of
contents or on www.neff-interna-
tional.com.
13.1 Switching on the appli-
ance
Requirement:The appliance has
been correctly installed and connec-
ted.
→"Installation and connection",
Page12
▶
Turn the programme selector to a
programme.
Note:The lighting for the drum goes
out automatically.
13.2 Setting a programme
1. Turn the programme selector and
set the required programme.
→"Programmes", Page28
2. If necessary, adjust the pro-
gramme settings →Page32.
13.3 Adjusting the pro-
gramme settings
Requirement:A programme has
been set.
→"Setting a programme", Page32
▶
Adjust the programme settings.
→"Buttons", Page27
Note:The programme settings are
not saved permanently for the pro-
gramme.
13.4 Loading laundry
Note:To prevent creasing, take note
of the maximum load for the
→"Programmes", Page28.
Requirement:The laundry is pre-
pared.
→"Laundry", Page31
1. Open the door.
Make sure that the drum is empty.
2. Place the laundry in the drum.
3. Close the door.
Basic operation en
33
Ensure that there is no laundry
trapped in the door.
13.5 Using a measuring aid
for liquid detergent
If you order the measuring aid as an
accessory, you must use the measur-
ing aid.
1. Pull out the detergent drawer.
2. Press down on the insert and re-
move the detergent drawer.
3. Insert the measuring aid.
4. Insert the detergent drawer.
13.6 Use the measuring aid
for liquid detergent
To add liquid detergent, you can use
a measuring aid in the detergent
drawer.
1. Pull out the detergent drawer.
2. Slide the measuring aid forwards.
3. Fold the measuring aid down and
click it into place.
4. Push in the detergent drawer.
13.7 Adding detergent and
care product
Notes
¡ Do not use the measuring aid for
liquid detergent for gel detergents,
washing powder, or if Prewash or
"Ready in" time are activated.
¡ Observe the information about de-
tergents and care products
→Page32.
1. Pull out the detergent drawer.
2. Pour in detergent.
→"Detergent drawer", Page23
3. If required, add the care product.
4. Push in the detergent drawer.
en Basic operation
34
13.8 Starting the programme
Note:If you want to change the time
until the programme ends, set the
"Ready in" time first.
▶
Press Start/ Reload.
a The drum rotates and load detec-
tion takes place. This can take up
to 2 minutes, after which water
enters the drum.
a The display shows either the pro-
gramme duration or the "Ready in"
time.
a In each case, the TimeLight altern-
ately shows the remaining pro-
gramme duration and the current
programme status on the floor.
a After the programme has ended,
the display shows: "End".
a The TimeLight is projected onto
the floor at the end of the pro-
gramme.
13.9 Changing the activated
"Ready in" time
If you have set and activated a
"Ready in" time for a delayed pro-
gramme start, you can change the
"Ready in" time again before the pro-
gramme starts.
Requirements
¡ The programme is set.
→"Setting a programme", Page32
¡ The "Ready in" time is set and ac-
tivated.
→"Buttons", Page27
1. Press Start/ Reload.
The activated "Ready in" time is
paused.
2. Press Finished in repeatedly until
the display indicates the desired
"Ready in" time.
3. Press Start/ Reload.
The changed "Ready in" time is ac-
tivated.
13.10 Soaking laundry
Note:No additional detergent is re-
quired. The washing solution is then
used for washing.
1. Start the programme.
2. To pause the programme, after ap-
prox. 10 minutes, press Start/ Re-
load.
3. To resume the programme, after
the desired soaking time, press
Start/ Reload.
13.11 Adding laundry
1. Press Start/ Reload.
The appliance pauses.
Note:If
appears, it is not pos-
sible to add laundry.
When
goes out, it is possible to
add laundry.
2. Open the appliance door.
3. Add or remove laundry.
4. Close the appliance door.
5. Press Start/ Reload.
13.12 Cancelling the pro-
gramme
1. Press Start/ Reload.
2. Open the appliance door.
The appliance door remains
locked for safety reasons if the
temperature and water levels are
high.
– If the temperature is high, start
the Rinse programme.
– If the water level is high, start
the Spin programme or select a
suitable programme for draining.
→"Programmes", Page28
3.
Remove the laundry →Page35.
Childproof lock en
35
13.13 Resuming the pro-
gramme when the pro-
gramme status is Rinse
Hold
1. Start the Spin programme or se-
lect a suitable programme for
draining.
→"Programmes", Page28
2. Press Start/ Reload.
13.14 Unloading the laundry
1. Open the appliance door.
2. Remove the laundry.
13.15 Switching off the appli-
ance
1. Turn the programme selector to
Off.
2. Wipe the rubber gasket dry and re-
move any foreign objects.
3. Leave the appliance door and de-
tergent drawer open so that resid-
ual water can evaporate.
Childproof lock
14 Childproof lock
Childproof lock
Secure your appliance against being
operated unintentionally using the
controls.
14.1 Activating the childproof
lock
▶
Press and hold the two
3sec.
buttons for approx. 3seconds.
a The display shows
.
a The controls are locked.
a The childproof lock remains active
even after the appliance has been
switched off.
14.2 Deactivating the child-
proof lock
Requirement:To deactivate the
childproof lock, the appliance must
be switched on.
▶
Press and hold the two
3sec.
buttons for approx. 3seconds.
a
goes out in the display.
Basic settings
15 Basic settings
Basic settings
You can configure the appliance to
meet your needs.
Note:You can find further information
in the digital instruction manual by
scanning the QR code in the table of
contents or on www.neff-interna-
tional.com.
en Cleaning and servicing
36
Cleaning and servicing
16 Cleaning and servi-
cing
Cleaning and servicing
To keep your appliance working effi-
ciently for a long time, it is important
to clean and maintain it carefully.
Note:You can find further information
in the digital instruction manual by
scanning the QR code in the table of
contents or on www.neff-interna-
tional.com.
16.1 Cleaning the drum
CAUTION
Risk of injury!
Permanently washing at low temper-
atures and a lack of ventilation for
the appliance may damage the drum
and cause injury.
▶
Regularly run a programme for
cleaning the drum or wash at tem-
peratures of at least 60°C.
▶
Leave the appliance to dry after
every operation with the door
open, and leave the detergent
drawer to dry.
▶
Run the Drum Clean programme
without laundry and using all-pur-
pose washing powder.
16.2 Cleaning the detergent
drawer
1. Pull out the detergent drawer.
2. Press down on the insert and re-
move the detergent drawer.
3. Pull out the insert upwards.
4. Clean the detergent drawer and in-
sert with water and a brush, and
then dry them.
Cleaning and servicing en
37
5. Fit the insert and click it into place.
6. Clean the opening for the deter-
gent drawer.
7. Push in the detergent drawer.
16.3 Cleaning the drain pump
Clean the drain pump in the event of
faults, e.g. blockages or rattling
noises.
Emptying the drain pump
1. Turn off the water tap.
2. Switch off the appliance.
3. Disconnect the appliance's mains
plug from the power supply.
4. Remove the base panel.
5. Slide a sufficiently large receptacle
under the opening.
6. Take the drain hose out of the
holder.
en Cleaning and servicing
38
7.
CAUTION-Risk of scalding!
When you wash at high temperat-
ures, the detergent solution gets
hot.
▶
Do not touch the hot detergent
solution.
To allow the detergent solution to
flow out into the container, remove
the sealing cap.
8. Firmly press on the sealing cap.
9. Insert the drain hose into the
holder.
Cleaning the drain pump
Requirement:The drain pump is
empty.
1. Since water may remain in the
drain pump, unscrew the pump
cap carefully.
‒ The filter insert in the pump
housing may become stuck due
to coarse particles of dirt.
Loosen the dirt and remove the
filter insert.
2. Clean the interior, the thread on
the pump cap and the pump hous-
ing.
3. Ensure that the impeller in the
drain pump can rotate.
Cleaning and servicing en
39
4. Screw the pump cap as far as it
will go.
90°
The handle on the pump cap must
be in a vertical position.
5. Insert the pump cap and screw it
on as far as it will go.
90
°
The handle on the pump cap must
be in a vertical position.
6. Note:When inserting the base
panel, ensure that, if the base
panel is protruding or the cabinet
panel is flush-mounted, the time-
Light is not visible.
Install the base panel.
Before the next wash
To prevent unused detergent from
flowing straight into the outlet in the
next wash, run the Drain programme
after you have emptied the drain
pump.
1. Turn on the water tap.
2. Insert the mains plug.
3. Switch on the appliance.
4. Pour 1litre of water into compart-
ment II.
5. Select a suitable programme for
draining.
→"Programmes", Page28
en Troubleshooting
40
Troubleshooting
17 Troubleshooting
Troubleshooting
You can rectify minor faults on your appliance yourself. Read the troubleshoot-
ing information before contacting after-sales service. This will avoid unneces-
sary costs.
WARNING
Risk of electric shock!
Incorrect repairs are dangerous.
▶
Repairs to the appliance should only be carried out by trained specialist
staff.
▶
Only use genuine spare parts when repairing the appliance.
▶
If the power cord of this appliance is damaged, it must be replaced by the
manufacturer, the manufacturer's Customer Service or a similarly qualified
person in order to prevent any risk.
Fault Cause and troubleshooting
The display goes out
and Start/ Reload
flashes.
Energy-saving mode is active
▶
Press any button.
a The symbol lights up again.
"E:30 / -80" Drain pipe or water outlet hose is blocked.
▶
Clean the drain pipe and the water outlet hose.
Drain pipe or water drain hose is caught or jammed.
▶
Ensure that the drain pipe and water drain hose are
not kinked or trapped.
Drain pump is blocked.
▶
→"Cleaning the drain pump", Page37
The water outlet hose is connected too high.
▶
Install the water outlet hose at a maximum height of
1 metre.
Detergent dosage is too high.
▶
Immediate measure: Mix one tablespoon of fabric
softener with 0.5 litres of water and pour the mix-
ture into the left-hand compartment (not for outdoor
clothing, sportswear or items stuffed with down).
▶
Reduce the amount of detergent for the next wash-
ing cycle with the same load.
Unapproved extension installed on the water drain
hose.
▶
Remove any unapproved extensions from the water
hose. Connecting the appliance
The pump cap is not fully screwed in.
Troubleshooting en
41
Fault Cause and troubleshooting
"E:30 / -80"
▶
Ensure that the pump cap is screwed in all the way
into the appliance. The handle on the pump cap
must be in a vertical position.
→"Cleaning the drain pump", Page38
"E:36 / -25 / -26" Drain pump is blocked.
▶
→"Cleaning the drain pump", Page37
The water pressure is low.
No remedial action possible.
The filter in the water inflow is blocked.
▶
Clean the water inflow filter.
The tap is turned off.
▶
Turn on the tap.
The water inlet hose is kinked or jammed.
▶
Ensure that the water inlet hose is not kinked or
jammed.
"E:35 / -10" There is water in the base trough.
▶
Turn off the water tap.
▶
Call the after-sales service.
→"Customer Service", Page49
The appliance is leaking.
▶
Turn off the water tap.
▶
Call the after-sales service.
→"Customer Service", Page49
Detergent dosage is too high.
▶
Immediate measure: Mix one tablespoon of fabric
softener with 0.5 litres of water and pour the mix-
ture into the left-hand compartment (not for outdoor
clothing, sportswear or items stuffed with down).
▶
Reduce the amount of detergent for the next wash-
ing cycle with the same load.
lights up. The temperature is too high.
▶
Wait until the temperature has dropped.
▶
→"Cancelling the programme", Page34
Water level is too high.
▶
Select a suitable programme for draining.
→"Programmes", Page28
Laundry is caught in the door.
1. Open the door again.
2. Remove any trapped laundry.
3. Close the door.
en Troubleshooting
42
Fault Cause and troubleshooting
lights up. 4. Press Start/ Reload to start the programme.
flashes. Door is not closed.
1. Close the door.
2. Press Start/ Reload to start the programme.
All other error codes. Malfunction
▶
Call the after-sales service.
→"Customer Service", Page49
"E:30/-20" Solenoid valve defective.
▶
Call the after-sales service.
→"Customer Service", Page49
Detergent dosage is too high.
▶
Reduce the amount of detergent for the next wash-
ing cycle with the same load.
Additional water is added.
▶
Do not add any extra water to the appliance while it
is operating.
The appliance is not
working.
The mains plug of the power cord is not plugged in.
▶
Connect the appliance to the power supply.
The circuit breaker in the fuse box has tripped.
▶
Check the circuit breaker in the fuse box.
There has been a power cut.
▶
Check whether the lighting in your kitchen or other
appliances are working.
The programme does
not start.
You have not pressedStart/ Reload.
▶
Press Start/ Reload.
Door is not closed.
1. Close the door.
2. Press Start/ Reload to start the programme.
Childproof lock is activated.
▶
→"Deactivating the childproof lock", Page35
Finished in is activated.
▶
Check whether Finished in is activated.
→"Buttons", Page27
Laundry is caught in the door.
1. Open the door again.
2. Remove any trapped laundry.
3. Close the door.
4. Press Start/ Reload to start the programme.
Troubleshooting en
43
Fault Cause and troubleshooting
The door cannot
beopened.
––– is activated.
▶
Continue the programme by selecting Spin or
Drain and pressing Start/ Reload.
→"Resuming the programme when the programme
status is Rinse Hold", Page35
The temperature is too high.
▶
Wait until the temperature has dropped.
▶
→"Cancelling the programme", Page34
Water level is too high.
▶
Select a suitable programme for draining.
→"Programmes", Page28
Power failure.
▶
Open the door using the emergency release.
→"Emergency release", Page48
The water is not drain-
ing.
Drain pipe or water outlet hose is blocked.
▶
Clean the drain pipe and the water outlet hose.
Drain pipe or water drain hose is caught or jammed.
▶
Ensure that the drain pipe and water drain hose are
not kinked or trapped.
Drain pump is blocked.
▶
→"Cleaning the drain pump", Page37
––– is activated.
▶
Continue the programme by selecting Spin or
Drain and pressing Start/ Reload.
→"Resuming the programme when the programme
status is Rinse Hold", Page35
The water outlet hose is connected too high.
▶
Install the water outlet hose at a maximum height of
1 metre.
Detergent dosage is too high.
▶
Immediate measure: Mix one tablespoon of fabric
softener with 0.5 litres of water and pour the mix-
ture into the left-hand compartment (not for outdoor
clothing, sportswear or items stuffed with down).
▶
Reduce the amount of detergent for the next wash-
ing cycle with the same load.
Unapproved extension installed on the water drain
hose.
▶
Remove any unapproved extensions from the water
hose. Connecting the appliance
en Troubleshooting
44
Fault Cause and troubleshooting
Water is not flowing
in. Detergent is not
being dispensed.
You have not pressedStart/ Reload.
▶
Press Start/ Reload.
The filter in the water inflow is blocked.
▶
Clean the water inflow filter.
The tap is turned off.
▶
Turn on the tap.
The water inlet hose is kinked or jammed.
▶
Ensure that the water inlet hose is not kinked or
jammed.
The spin cycle runs
several times.
The unbalanced load detection system eliminates an
imbalance by repeatedly redistributing the laundry.
▶
Not a fault – no action required.
Note:When loading, where possible, place large and
small items of laundry together in the drum. Different
sized items of laundry distribute themselves better
during the spin cycle.
The programme dura-
tion changes during
the wash cycle.
The programme operation is optimised electronically.
This may change the programme duration.
▶
Not a fault – no action required.
The unbalanced load detection system eliminates an
imbalance by repeatedly redistributing the laundry.
▶
Not a fault – no action required.
Note:When loading, where possible, place large and
small items of laundry together in the drum. Different
sized items of laundry distribute themselves better
during the spin cycle.
Foam detection system switches on a rinse cycle if
foam build-up is too high.
▶
Not a fault – no action required.
No water is visible in
the drum.
Water is below the visible area.
▶
Not a fault – no action required.
▶
Do not add any extra water to the appliance while it
is operating.
Drum jerks after the
programme starts.
This is caused by an internal motor test.
▶
Not a fault – no action required.
Residual water is
present in the com-
partment .
Insert in compartment is blocked.
▶
→"Cleaning the detergent drawer", Page36
Troubleshooting en
45
Fault Cause and troubleshooting
Vibrations and move-
ment of the appliance
whilst spinning.
Appliance is not correctly aligned.
▶
Aligning the appliance
The appliance feet are not fixed.
▶
Secure the appliance feet. Aligning the appliance
Transit bolts have not been removed.
▶
Removing the transit bolts
Drum rotates, water
does not flow in.
Load detection is active.
▶
Not a fault – no action required.
Note:The load detection can take up to two minutes.
Heavy foam build-up Detergent dosage is too high.
▶
Immediate measure: Mix one tablespoon of fabric
softener with 0.5 litres of water and pour the mix-
ture into the left-hand compartment (not for outdoor
clothing, sportswear or items stuffed with down).
▶
Reduce the amount of detergent for the next wash-
ing cycle with the same load.
timeLight does not
light up.
timeLight deactivated in the basic settings.
▶
Overview of the basic settings
Energy-saving mode is active.
▶
Press any button.
a The symbol lights up again.
High spin speed not
reached.
A low spin speed is selected.
▶
The next time you run a wash cycle, set a higher
spin speed.
Unbalance load detection system is using a reduced
spin speed to eliminate an unbalance.
▶
Redistribute the laundry in the drum.
Note:Where possible, mix large and small items in
the drum. Different sized items of laundry distribute
themselves better during the spin cycle.
▶
Start the Spinprogramme.
The spin programme
does not start.
Drain pipe or water outlet hose is blocked.
▶
Clean the drain pipe and the water outlet hose.
Drain pipe or water drain hose is caught or jammed.
▶
Ensure that the drain pipe and water drain hose are
not kinked or trapped.
The unbalanced load detection system has interrupted
the spin cycle because the laundry is unevenly distrib-
uted.
en Troubleshooting
46
Fault Cause and troubleshooting
The spin programme
does not start.
▶
Redistribute the laundry in the drum.
Note:Where possible, mix large and small items in
the drum. Different sized items of laundry distribute
themselves better during the spin cycle.
▶
Start the Spinprogramme.
Rushing, hissing
noise.
Water is flushed under pressure into the detergent
drawer.
▶
Not a fault – normal operating noise.
Loud noises during
the spin cycle.
Appliance is not correctly aligned.
▶
Aligning the appliance
The appliance feet are not fixed.
▶
Secure the appliance feet. Aligning the appliance
Transit bolts have not been removed.
▶
Removing the transit bolts
Banging noises, rat-
tling in the drain
pump.
Foreign bodies have got into the drain pump.
▶
→"Cleaning the drain pump", Page37
Slurping, rhythmical
suction noise.
The drain pump is active, the detergent solution is
pumped out.
▶
Not a fault – normal operating noise.
Creasing. The spin speed is too high.
▶
The next time you run a wash cycle, set a lower
spin speed.
The load is too large.
▶
The next time you run a wash cycle, reduce the
amount of laundry being loaded.
Unsuitable programme for the type of fabric.
▶
Select the programmes that are suitable for the
type of fabric.
Detergent or fabric
softener drips off the
seal and collects on
the door or in the seal
fold.
Too much detergent/fabric softener in the detergent
drawer.
▶
When dosing liquid detergent and fabric softener,
observe the marking in the detergent drawer and
do not dose above this.
The spin result is not
satisfactory. The laun-
dry is too wet/too
damp.
A low spin speed is selected.
▶
The next time you run a wash cycle, set a higher
spin speed.
▶
Start the Spinprogramme.
Drain pipe or water outlet hose is blocked.
Troubleshooting en
47
Fault Cause and troubleshooting
The spin result is not
satisfactory. The laun-
dry is too wet/too
damp.
▶
Clean the drain pipe and the water outlet hose.
Drain pipe or water drain hose is caught or jammed.
▶
Ensure that the drain pipe and water drain hose are
not kinked or trapped.
The unbalanced load detection system has interrupted
the spin cycle because the laundry is unevenly distrib-
uted.
▶
Redistribute the laundry in the drum.
Note:Where possible, mix large and small items in
the drum. Different sized items of laundry distribute
themselves better during the spin cycle.
▶
Start the Spinprogramme.
Unbalance load detection system is using a reduced
spin speed to eliminate an unbalance.
▶
Redistribute the laundry in the drum.
Note:Where possible, mix large and small items in
the drum. Different sized items of laundry distribute
themselves better during the spin cycle.
▶
Start the Spinprogramme.
Detergent residue on
the damp washing.
Detergents may contain water-insoluble substances
that deposit on the laundry.
▶
Start the Rinseprogramme.
Detergent residue on
the dry laundry.
Detergents may contain water-insoluble substances
that deposit on the laundry.
▶
Brush out the laundry after washing and drying.
Water is leaking out at
the water inlet hose.
Water inlet hose is not correctly/securely connected.
1. Connect the water supply hose correctly. Connect-
ing the water inlet hose
2. Tighten the screw connection.
Water is leaking out at
the water outlet hose.
The water outlet hose is damaged.
▶
Replace the damaged water outlet hose.
Water outlet hose is not connected correctly.
▶
Connect the water outlet hose correctly. Water out-
let connection types
Odours have formed
in the appliance.
Humidity and detergent residue may promote the
formation of bacteria.
▶
→"Cleaning the drum", Page36
▶
If you are not using the appliance, leave the door
and detergent drawer open so that residual water
can evaporate.
en Transportation, storage and disposal
48
17.1 Emergency release
Releasing the door
Requirement:The drain pump is
empty.
1. ATTENTION! Escaping water may
cause material damage.
▶
Do not open the door if you can
see water through the glass.
Pull the emergency release down-
wards with a tool and release.
a The door lock is released.
2. Insert the maintenance flap and
lock it into place.
3. Close the maintenance flap.
Transportation, storage and disposal
18 Transportation, stor-
age and disposal
Transportation, storage and disposal
You can find out here how to prepare
your appliance for transportation and
storage. You will also find out how to
dispose of old appliances.
18.1 Removing the appliance
Note:More detailed instructions for
use can be found on www.neff-inter-
national.com or by scanning the QR
code on the title page of this user
manual.
1. Turn off the water tap.
2. Empty the water inlet hose.
3. Switch off the appliance.
4. Unplug the appliance's mains plug.
5. Drain the water.
→"Cleaning the drain pump",
Page37
6. Detach the hoses.
18.2 Inserting the transit
bolts
Secure the appliance for transporta-
tion using transit bolts in order to pre-
vent damage.
1. Use a screwdriver to remove the 4
cover caps.
Keep the cover caps.
2. Install the 4 transit bolts. Refer to
the description Removing the
transit bolts for this and proceed in
reverse order.
18.3 Using the appliance
again
▶
For further information, see
→"Installation and connection",
Page12 and
→"Before using for the first time",
Page24.
Customer Service en
49
18.4 Disposing of old appli-
ance
Valuable raw materials can be re-
used by recycling.
WARNING
Risk of harm to health!
Children can lock themselves in the
appliance, thereby putting their lives
at risk.
▶
Do not install the appliance behind
a door as this may obstruct the ap-
pliance door or prevent it from
opening.
▶
With redundant appliances, unplug
the power cord. Then cut through
the cord and damage the lock on
the appliance door beyond repair
so that the appliance door will no
longer close.
1. Unplug the appliance from the
mains.
2. Cut through the power cord.
3. Dispose of the appliance in an en-
vironmentally friendly manner.
Information about current disposal
methods are available from your
specialist dealer or local authority.
This appliance is la-
belled in accordance
with European Directive
2012/19/EU concerning
used electrical and elec-
tronic appliances (waste
electrical and electronic
equipment - WEEE).
The guideline determ-
ines the framework for
the return and recycling
of used appliances as
applicable throughout
the EU.
Customer Service
19 Customer Service
Customer Service
If you have any queries on use, are
unable to rectify faults on the appli-
ance yourself or if your appliance
needs to be repaired, contact Cus-
tomer Service.
Function-relevant genuine spare parts
according to the corresponding Eco-
design Order can be obtained from
Customer Service for a period of at
least 10 years from the date on
which your appliance was placed on
the market within the European Eco-
nomic Area.
Note:Under the terms of the manu-
facturer's warranty the use of Cus-
tomer Service is free of charge.
Detailed information on the warranty
period and terms of warranty in your
country is available from our after-
sales service, your retailer or on our
website.
If you contact Customer Service, you
will require the product number (E-
Nr.) and the production number (FD)
of your appliance.
The contact details for Customer Ser-
vice can be found in the enclosed
Customer Service directory or on our
website.
19.1 Product number (E-Nr.)
and production number
(FD)
You can find the product number (E-
Nr.) and the production number (FD)
on the appliance's rating plate.
Depending on the model, the rating
plate is located:
¡ On the inside of the door.
¡ On the inside of the maintenance
flap.
¡ On the rear of the appliance.
en Customer Service
50
Make a note of your appliance's de-
tails and the Customer Service tele-
phone number to find them again
quickly.
19.2 AQUA-STOP guarantee
In addition to warranty claims against
the seller under the purchase agree-
ment and in addition to our manufac-
turer's warranty, we offer compensa-
tion under the following conditions.
¡ If our Aqua-Stop system is defect-
ive and causes water damage, we
will make good the damage for
private users. To ensure protection
from water damage, the appliance
must be connected to the power
supply.
¡ The liability guarantee is valid for
the service life of the appliance.
¡ A claim can only be made under
the guarantee if the appliance has
been correctly installed and con-
nected with Aqua-Stop according
to our instructions; this also in-
cludes correctly fitting the Aqua-
Stop extension (genuine access-
ory). Our guarantee does not cover
defective supply lines or fittings up
to the Aqua-Stop connection on
the tap.
¡ If your appliance is fitted with
Aqua-Stop, you can in principle
leave your appliance unattended
during operation and the tap
turned on afterwards. The tap only
needs to be turned off if you are
away from home for a long period,
e.g. on holiday for several weeks.
Consumption values en
51
Consumption values
20 Consumption values
Consumption values
The following information is provided in accordance with the EU Ecodesign
Regulation. The values given for programs other than the Eco 40-60 are indicat-
ive only and were determined in accordance with the applicable standard
EN60456.
Programme Load
(kg)
Pro-
gramm
e dura-
tion
(h:min)
1
Energy
con-
sump-
tion
(kWh/
cycle)
1
Water
con-
sump-
tion (l/
cycle)
1
Max-
imum
temper-
ature
(°C) 5
mins
1
Spin
speed
(rpm)
1
Resid-
ual
mois-
ture
(%)
1
Eco 40-60
2
8,0 3:16 1,090 55,0 48 1393 53,00
Eco 40-60
2
4,0 2:36 0,560 45,0 37 1400 53,00
Eco 40-60
2
2,0 2:22 0,170 33,0 24 1400 53,00
Cot-
tons20°C
8,0 3:16 0,290 84,0 23 1400 52,00
Cot-
tons40°C
8,0 3:16 1,030 84,0 45 1400 52,00
Cot-
tons60°C
8,0 3:16 1,200 84,0 53 1400 52,00
Cot-
tons40°C +
Prewash
8,0 3:45 1,130 89,0 45 1400 52,00
Easy-
Care40°C
4,0 2:30 0,740 62,0 44 1200 30,00
Mixed
Load40°C
4,0 1:00 0,590 41,0 41 1400 55,00
Wool30°
C
2,0 0:45 0,200 40,0 24 800 27,00
1
Due to the influence of water pressure, hardness and inlet temperature, am-
bient temperature, type, amount and soiling of laundry, detergent used, fluc-
tuations in the power supply and the selected additional functions, the actual
values may deviate from the stated values.
2
Test programme in accordance with the EU Ecodesign Directive and the EU
Energy Labelling Regulation with cold water (15°C).
en Technical specifications
52
Technical specifications
21 Technical specifica-
tions
Technical specifications
Appliance height 81,8cm
Appliance width 59,6cm
Appliance depth 57,4cm
Weight 76,1kg
1
Maximum load 8,0kg
Mains voltage 220-240V,
50Hz
Minimum in-
stallation protec-
tion
10A
Nominal power 2300W
Power consump-
tion
¡ Off mode:
0,12 W
¡ Left-on mode:
0,50W
Water pressure ¡ Minimum:
100kPa
(1bar)
¡ Maximum:
1000kPa
(10bar)
Length of the wa-
ter inlet hose
220cm
Length of the wa-
ter outlet hose
220cm
Length of the
power cable
210cm
1
Depending on the appliance spe-
cifications
This product contains light sources
from energy efficiency class F. These
light sources are available as a spare
part and must only be replaced by
trained specialist staff.
You can find more information about
your model online at https://
eprel.ec.europa.eu/
1
. This web ad-
dress is linked to the official EU
EPREL product database. Please
then follow the instructions on
searching for models. The model
identifier is made up of the charac-
ters before the slash in the product
number (E-Nr.) on the rating plate. Al-
ternatively, you can also find the
model identifier in the first line of the
EU energy label.
1
Only applies to countries in the European Economic Area
Constructa-Neff Vertriebs-GmbH
Carl-Wery-Straße 34
81739 München
GERMANY
Valid within Great Britain:
Imported to Great Britain by
BSH Home Appliances Ltd.
Grand Union House
Old Wolverton Road
Wolverton, Milton Keynes
MK12 5PT
United Kingdom
*9001530002*
9001530002
en
010823
