model AVH2 ADVANCED
vornado.com
WHOLE ROOM HEATER
OWNER’S GUIDE
READ AND SAVE
THESE INSTRUCTIONS
2 English
vornado.com
800.234.0604
we expect
this product
to be PERFECT
if it’s not,
WE will make
it right
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English
Important Safety Instructions ............................................................. 4
Safety Features ...................................................................................8
Controls ...............................................................................................9
How to Use ....................................................................................... 10
Cleaning ............................................................................................ 11
Storage .............................................................................................. 12
Reset Heater ..................................................................................... 12
Troubleshooting ............................................................................... 13
Warranty ............................................................................................ 14
CONTENTS
4 English
READ ALL INSTRUCTIONS
BEFORE USING THIS
HEATER
IMPORTANT SAFETY
INSTRUCTIONS
This owner’s guide and any additional inserts are considered
part of the product. They contain important information about
safety, use and disposal. Before using the product, please
familiarize yourself with all operating and safety instructions.
Please keep all documents for future reference and pass these
documents on, together with the product, to any future owner.
See www.vornado.com to view, download and print the most
current version of this owner’s guide.
INTENDED USE: This product is intended to heat and circulate
the air in indoor living spaces only. This product is intended for
oor use only. This product is not intended for commercial or
industrial use. This heater is not intended for use in bathrooms,
laundry areas, and similar damp locations. The manufacturer
assumes no responsibility for damage or injury due to
unauthorized use or product modication. Failure to follow
these directions will void the product warranty.
WARNING: When using electrical appliances, basic
precautions should always be followed to reduce the risk of re,
electric shock, and injury to persons, including the following:
WARNING: Risk to Children and Impaired Persons
- Extreme caution is required during the installation,
operation, cleaning and maintenance of this product by and
around children 12 years of age and younger and anyone
with reduced physical, sensory or mental capabilities, and
whenever the heater is left operating and unattended.
Children should be supervised to ensure that they do not
play with the appliance, its parts and packaging material.
INSTALLATION WARNING—To reduce risk of re, electrical
shock and injury to persons, observe the following:
- A heater has hot and arcing or sparking parts inside. Do not
use it in areas where gasoline, paint, or ammable liquids are
used or stored.
- Do not use this heater in an RV, boat or during any
application where battery power is converted to AC power.
- Place this product at least 3 feet away on all sides from
electrical outlets, furniture, pillows, bedding, papers, clothes,
curtains and other objects that may cause or catch on re.
Do not place the heater near a bed because objects such as
pillows or blankets can fall off the bed and be ignited by the
heater.
- To prevent a possible re, do not place the heater on soft
surfaces, like a bed, where air intakes or exhaust can be
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blocked in any manner.
- No part of this product (the appliance, power cord, plug,
packaging, etc.) should be placed near furnaces, replaces,
stoves or other high temperature heat sources.
- Do not use on an uneven or unstable surface.
- Do not use this product on an elevated surface such as a
shelf or desktop. Use only while placed on the oor. Operate
only in the upright position.
- The appliance, power supply, power cord and plug cannot
come into contact with water. Do not use this product on
wet surfaces. Do not use this product in a bathtub or shower
or position product where it may fall into a bathtub, shower,
laundry, swimming pool or other water container. Do not use
in a window, outdoors, or exposed to weather or elements.
- Do not run cord under carpeting. Do not cover cord with
throw rugs, runners, or similar coverings. Do not route under
furniture or appliances. Arrange cord away from trafc area
and where it will not be tripped over. The cord should not
hang over edges of counters or be placed where it can be
crimped or closed in doors. Place appliance near an easily
accessible outlet so the product can be unplugged quickly
during an emergency.
- Do not modify the product with any aftermarket accessory.
SAFE USE WARNING—To reduce risk of re, electrical
shock and injury to persons, observe the following:
- Use this heater only as described in this manual. Any other
use not recommended by the manufacturer may cause re,
electric shock, or injury to persons.
- Extreme caution is required at all times a heater is in
operation. Always unplug heater when not in use. Vornado
does not recommend unattended and unsupervised use of
this heater.
- This heater is hot when in use. To avoid burns, do not let
bare skin touch hot surfaces. If provided, use handles when
moving this heater.
- Always plug heaters directly into a wall outlet/receptacle.
Never use with an extension cord or relocatable power tap
(outlet/power strip).
- Do not use this heater on a surge-protected unit or Ground
Fault Circuit Interrupted (GFCI) outlet.
- Before plugging power cord into electrical outlet, be sure
that all electrical information on the rating label, including
voltage, is compatible with your outlet’s power supply.
- To reduce likelihood of circuit overload, re and electric
shock, do not operate with a solid state speed device, such
as a dimmer control switch. Do not use this heater with a
timer designed to automatically turn the unit on or off, as this
may accidentally disable the heater’s thermal cutout safety
feature. Use of this appliance on the same electrical circuit as
another high energy use product, such as a vacuum cleaner,
blender, variable speed fan or circular saw is not advised.
- Risk of re. Do not operate any heater with a damaged cord
or plug or after the heater malfunctions, has been dropped
or damaged in any manner. Discard heater, or return to a
Vornado authorized service facility for examination and/or
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repair.
- Do not sit or stand on product.
- Never use the cord as a handle or otherwise yank, strain or
stretch the power cord.
- Do not insert or allow foreign objects to enter any ventilation
or exhaust opening as this may cause an electric shock or re,
or damage the heater.
- Check your heater cord and plug connections. A loose tting
outlet can cause the plug to overheat or cause a re. Be
sure plug ts tight in the outlet. Check frequently during use
to make sure plug and outlet are not hot. If so, discontinue
using heater and have outlet replaced by a qualied
electrician.
- Never ignore the signs of an electrical problem, such
as: warm outlet coverplates, sparks when plugging in or
operating, lights ickering/dimming during operation.
Immediately turn off and unplug the appliance if any such
problems are noticed. Contact a qualied electrician to
investigate possible causes before operating the appliance
again.
- Note: Heaters draw more current than small appliances,
overheating of the outlet may occur even if it has not
occurred with the other appliances.
- Before moving, repositioning, servicing, cleaning and when
not in use, use the product controls to turn off the power
and then unplug. To disconnect from outlet, grasp and pull
only the plug. Also, power off and unplug if the product will
be left unattended for an extended period of time or during
electrical storms.
- This appliance has a polarized plug (one blade is wider than
the other.) To reduce the risk of electrical shock, this plug is
intended to t in a polarized outlet only one way. If the plug
does not t fully in the outlet, reverse the plug. If it still does
not t, contact a qualied electrician. Do not attempt to
defeat this safety feature.
- If your heater suddenly stops working:
• This heater is equipped with a thermal cutout safety feature
designed to automatically shut off when overheating is
detected. See the “RESET HEATER” instructions in this
guide to determine how to check and reset the heater.
• If the heater and other electrical products suddenly stop
working at the same time, your home circuit breaker
or fuse may have tripped due to an overload of power.
Consider only running your heater on the “low” setting,
only running one heater at once and unplugging all other
electrical products while running the heater, and/or hiring
an electrician to install an additional circuit to your home’s
electrical system.
SERVICING WARNING—To reduce risk of re, electrical
shock and injury to persons, observe the following:
- Clean your product regularly, only as is instructed in this
manual. Prior to cleaning, turn off the power on your
product and unplug. Do not use gasoline, thinners, solvents,
ammonias or other chemicals for cleaning. Refer to the
CLEANING instructions provided.
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English
- Do not open appliance housing while product is plugged in.
To avoid risk of shock, all service and/or repairs must be done
by a Vornado Authorized Service Center.
FCC CONSUMER ADVISEMENT
This device complies with Part 15 of the FCC Rules. Operation
is subject to the following two conditions: (1) This device may
not cause harmful interference, and (2) this device must accept
any interference received, including interference that may
cause undesired operation.
NOTE: This equipment has been tested and found to comply
with the limits for a Class B digital device, pursuant to part
15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and
can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is
no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference
to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to
try to correct the interference by one or more of the following
measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and
receiver.
- Connect the equipment into an outlet on a circuit different
from that to which the receiver is connected.
- Consult Vornado Consumer Service or the dealer or an
experienced radio/TV technician for help.
Changes or modications not expressly approved by the party
responsible for compliance could void the user’s authority to
operate the equipment.
Supplier’s FCC Declaration of Conformity
Unique Identier: Vornado Model AVH2 Advanced
Responsible Party: Vornado Air LLC
Mailing Address : 415 E. 13th St., Andover, KS 67002
Contact: www.vornado.com
SAVE THESE INSTRUCTIONS
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SAFETY FEATURES
AUTOMATIC SAFETY
SHUT-OFF SYSTEM
If airow becomes blocked,
power to the heater is shut off
to prevent overheating.
FINGER-FRIENDLY DESIGN
Resists curious ngers.
COOL-TOUCH CASE
Safe to touch, even
on high heat setting.
TIP-OVER: If heater tips over, safety
shut-off system cuts power to heater.
Position heater back in upright
position and power is restored.
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English
To change temperature display from Fahrenheit to
Celsius, press and hold (+) and (-) for 3 seconds.
CONTROLS
POWER ON/OFF
THERMOSTAT -/+
MODE
High Heat (1500 watts)
Low Heat (750 watts)
Fan Only
TIMER
FAN
Continuous Fan
Auto Fan
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Before use, check appliance for visible damage. DO NOT USE THIS HEATER if there is evidence of damage. If any damage is found, contact
Vornado Air LLC at 1-800-234-0604.
1. Use the integrated handle on the back of
heater for lifting and carrying.
2. Position the heater so airow is
not obstructed.
3. Plug power cord into a standard
120V/60hz wall outlet. Do not use with a
power strip. Ensure plug ts rmly into
the outlet.
COOL DOWN
When you power off your heater, it
automatically enters a cool-down
routine in which the heating element
turns off and the fan exhausts
remaining heat. During Cool Down,
the display counts down from three,
then powers off completely.
4. Press the power button
and select a Mode .
Next, set thermostat to desired temperature using
-/+. To use as a fan year-round, use the Mode button
to select Fan Only. FA will appear on the display.
The fan will run continuously on high speed if in
Continuous and on low speed if in Auto.
Continuous
On High and Low heat, select Continuous Fan
and the fan will run continuously. Once in continuous
mode, the + and - key will only display CH
(Continuous High) or CL (Continuous Low).
Auto
On High heat, select Auto Fan
to allow both the
fan and heat output to vary. On Low heat, the fan will
always maintain low fan speed.
Set timer to automatically power heater off by
pressing
. The red indicator light above “timer on”
will illuminate red when the timer is in use. Press
to select the amount of time in one-hour intervals, up
to 12 hours. To cancel the timer operation, select 0
hours.
HOW TO USE
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CLEANING
Because your heater moves a substantial amount of air, it will need regular cleaning. Cleaning the outside of the heater is recommended on a
weekly basis to remove dust accumulation. If service is required, return your heater to Vornado. See WARRANTY for instructions.
1. Unplug heater before cleaning.
2. Use brush attachment on your
household vacuum cleaner to
vacuum any accumulated dust
off Air Inlets located on sides
of heater.
3. Use brush attachment on your
household vacuum cleaner to
vacuum any accumulated dust off
the Front Outlet Grille.
4. Wipe down entire heater with a
soft, dry cloth.
You should periodically blow
out the heater with pressurized
air to keep heat element and
motor clear of dust, hair and debris
that can build up inside the heater
as it moves air during use. This also
eliminates unwanted odors caused
by accumulation of these particles
inside the unit.
Note: Do not modify the product
with any aftermarket accessory.
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During the off-season or after extended periods of non-use, you may
choose to store your heater. To ensure long life of the product, it is
recommended to store your heater by following these instructions:
1. Unplug power cord and
bundle loosely.
2. Cover, or place back in retail carton if
available. This will prevent the heater
from accumulating dust overtime.
3. Store heater in a cool and
dry location.
RESETTING YOUR VORNADO HEATER
Your Vornado Heater has a multilevel safety shut-off system designed
to prevent overheating. Overheating may occur when the inlets or
outlet are blocked. If this happens, the safety shut-off system will cut
power to the heater and you will need to manually reset the heater.
1. Power heater off, then unplug power cord. Make sure unit is on a
at, level surface and ensure that it is not covered in any way.
2. Remove any obstructions.
3. Wait 5–10 minutes, allowing heater to cool down.
4. Plug in power cord and place heater in desired position.
5. Press power button on. Your Vornado heater should now
function normally.
Note: If the safety shut-off system
repeatedly shuts off your heater or if it
will not reset after following the above
procedure, call Vornado Consumer
Services Department toll-free at
1-800-234-0604.
STORAGE RESET HEATER
Cleaning is recommended before storage.
DISPOSAL
Dispose of all packaging
materials in an environmentally
responsible manner.
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TROUBLESHOOTING
POSSIBLE CAUSE AND SOLUTIONPROBLEM
Unit is not plugged in. Plug power cord into electrical outlet. Ensure a tight t between plug and outlet.
SEE IMPORTANT INSTRUCTIONS.
Household circuit breaker has tripped or blown fuse. Reset circuit breaker or replace fuse. See
IMPORTANT INSTRUCTIONS.
Ground fault circuit interrupter (GFCI) has tripped. Ground fault circuit interrupters are not recommended
for use and may cause nuisance tripping. If tripping does occur, relocate the unit to a standard wall outlet.
The unit has overheated. Automatic Safety Shut-Off has initiated. See RESET HEATER.
This unit features an internal tip-switch that activates and will shut the unit off if the unit tips over. Ensure unit
is on a at, horizontal surface.
Unit is damaged or in need of repair. Cease usage and unplug. Contact Consumer Service for assistance.
Ensure unit is set to High Heat and thermostat is set to highest temperature setting.
Switch unit to continuous heat mode.
Close all doors and windows to trap heat.
Allow the unit to fully circulate the heat throughout the room; may take several minutes.
The Unit fails to power on.
The Unit is not producing a
sufcient amount of heat.
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Vornado Air LLC (“Vornado”) warrants to the original consumer or purchaser this Vornado
®
Whole Room Heater (“Product”) is free from defects in material or workmanship for a
period of ve (5) years from the date of purchase. If any such defect is discovered within
the warranty period, Vornado, at its discretion, will repair or replace the Product at no cost.
For warranty or repair service:
Call 1-800-234-0604 or email [email protected] to obtain a Return Authorization (“RA”)
form. Please have or include your Product’s model number and serial number, as well as
your name, address, city, state, Zip code and phone number when contacting Vornado for
warranty service.
After receiving the RA form, ship your Product to:
Vornado Air LLC Attn: Warranty & Repair 415 East 13th Street, Andover, KS 67002. For your
convenience, please have your model number and serial number when contacting Vornado
with service inquiries. To ensure proper handling, packages must be clearly marked with
the RA number. Packages not clearly marked with the RA number may be refused at the
receiving dock. Please allow 1-2 weeks for repair and return of your Product after the
Product is received.
Repairs not covered by the warranty or outside the warranty period will require a fee to
cover the cost of materials, labor, handling and shipping.
This warranty does not apply to defects resulting from abuse of the Product, modication,
alteration, mishandling, improper maintenance, commercial use or repair or service of the
Product by anyone other than Vornado; damages which occur in shipment or are attributed
to acts of God. Improper product use, which includes using an external device that
alters or converts the voltage or frequency of electricity, or shipping a Vornado product
to a country not intended for use will void all warranties. Any unauthorized product
modication, repair by unauthorized repair center or use of non-approved replacement
parts is not recommended and any consequences will not be covered by support services
or product warranties. The product warranty will be honored only on models that are being
used in the country intended. REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS
WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER. VORNADO SHALL NOT
BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR BREACH OF
ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT. EXCEPT TO THE EXTENT
PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED IN
DURATION TO THE DURATION OF THIS WARRANTY. Some states do not allow the
exclusion or limitation of incidental or consequential damages, or allow limitations on how
long an implied warranty lasts, so the above limitations or exclusions may not apply to you.
This warranty gives you specic legal rights, and you may have other rights that vary from
state to state. The manufacturer assumes no responsibility for damage or injury caused
by failure to follow these instructions, improper product use or unauthorized product
modications. Any such actions will invalidate the product warranty.
All company names and product names are trademarks of their respective owners.
©All rights reserved. All technical information, data and instructions for the installation,
connection and operation contained in these instructions for use correspond to the latest
available information at time of printing. The contents of this manual may differ slightly
from the actual product. Observe any additional supplements.
WARRANTY
We expect this product to be perfect. If you’re not satised with this product, let us know.
We’re Here to Help
800.234.0604
vornado.com
© 2021 Vornado Air LLC Andover, KS 67002. Specifications subject to change without notice.
Vornado® is a trademark owned by Vornado Air LLC.
CL3-0676 RA, V00
Vornado Air, LLC
415 East 13th Street, Andover, Kansas 67002
800.234.0604 | vornado.com
