WHOLE ROOM HEATER
OWNER’S GUIDE
READ AND SAVE
THESE INSTRUCTIONS
model VMHi500
vornado.com
2 English
vor nado.com
800-234-0604
help@vor nado.com
We expect this
product to be
perfect.
If it is not, we
will make it
right.
3
English
Important Safety Instructions ............................................................. 4
Safety Features .................................................................................10
Controls .............................................................................................11
How to Use ....................................................................................... 12
Remote Control .................................................................................13
Cleaning ............................................................................................ 14
Storage .............................................................................................. 15
Reset Heater ..................................................................................... 15
Troubleshooting ............................................................................... 16
Warranty ............................................................................................17
CONTENTS
4 English
READ ALL INSTRUCTIONS
BEFORE USING THIS
HEATER
IMPORTANT SAFETY
INSTRUCTIONS
This owner’s guide and any additional inserts are considered
part of the product. They contain important information about
safety, use and disposal. Before using the product, please
familiarize yourself with all operating and safety instructions.
Please keep all documents for future reference and pass these
documents on, together with the product, to any future owner.
See www.vornado.com to view, download and print the most
current version of this owner’s guide.
INTENDED USE: This product is intended to heat and circulate
the air in indoor living spaces only. This product is intended for
oor use only. This product is not intended for commercial or
industrial use. This heater is not intended for use in bathrooms,
laundry areas, and similar damp locations. The manufacturer
assumes no responsibility for damage or injury due to
unauthorized use or product modication. Failure to follow
these directions will void the product warranty.
WARNING: When using electrical appliances, basic
precautions should always be followed to reduce the risk of re,
electric shock, injury to persons, and hyperthermia, including
the following:
WARNING: Risk to Children and Impaired Persons
- Extreme caution is required during the installation,
operation, cleaning and maintenance of this product by or
around children 12 years of age and younger and anyone
with reduced physical, sensory or mental capabilities, and
whenever the heater is left operating and unattended.
Children should be supervised to ensure that they do not
play with the appliance, its parts and packaging material.
WARNING: Risk for Heat Stroke (Hyperthermia)
- Hyperthermia can result in death. Symptoms of hyperthermia
include high body temperature, headache, nausea, vomiting,
tiredness, dizziness, fainting, and rapid pulse. If you begin to
experience symptoms related to hyperthermia, turn off the
heater and seek medical attention.
- To avoid excessive room temperatures which can cause
hyperthermia: DO NOT leave product running unattended in
a conned space around infants, or individuals with reduced
physical, sensory, or mental capabilities.
INSTALLATION WARNING—To reduce risk of re, electrical
shock and injury to persons, observe the following:
- A heater has hot and arcing or sparking parts inside. Do not
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English
use it in areas where gasoline, paint, or ammable liquids are
used or stored.
- Do not use this heater in an RV, boat or during any
application where battery power is converted to AC power.
- Place this product at least 3 feet away on all sides from
electrical outlets, furniture, pillows, bedding, papers, clothes,
curtains and other objects that may cause or catch on re.
Do not place the heater near a bed because objects such as
pillows or blankets can fall off the bed and be ignited by the
heater.
- To prevent a possible re, do not place the heater on soft
surfaces, like a bed, where air intakes or exhaust can be
blocked in any manner.
- No part of this product (the appliance, power cord, plug,
packaging, etc.) should be placed near furnaces, replaces,
stoves or other high temperature heat sources.
- Do not use on an uneven or unstable surface.
- Do not use this product on an elevated surface such as a
shelf or desktop. Use only while placed on the oor. Operate
only in the upright position.
- This appliance, power supply, power cord and plug cannot
come into contact with water. Do not use this product on
wet surfaces. Do not use this product in a bathtub or shower
or position where it may fall into a bathtub, shower, laundry,
swimming pool or other water container. Do not use in a
window, outdoors, or exposed to weather or elements.
- Do not run cord under carpeting. Do not cover cord with
throw rugs, runners, or similar coverings. Do not route under
furniture or appliances. Arrange cord away from trafc area
and where it will not be tripped over. The cord should not
hang over edges of counters or be placed where it can be
crimped or closed in doors. Place appliance near an easily
accessible outlet so the product can be unplugged quickly
during an emergency.
- Do not modify the product with any aftermarket accessory.
SAFE USE WARNING—To reduce risk of re, electrical
shock and injury to persons, observe the following:
- Use this heater only as described in this manual. Any other
use not recommended by the manufacturer may cause re,
electric shock, or injury to persons.
- Extreme caution is required at all times a heater is in
operation. Always unplug heater when not in use. Vornado
does not recommend unattended and unsupervised use of
this heater.
- This heater is hot when in use. To avoid burns, do not let
bare skin touch hot surfaces. If provided, use handles when
moving this heater.
- Always plug heaters directly into a wall outlet/receptacle.
Never use with an extension cord or relocatable power tap
(outlet/power strip).
- Do not use this heater on a surge-protected unit or Ground
Fault Circuit Interrupted (GFCI) outlet.
- Before plugging power cord into electrical outlet, be sure
that all electrical information on the rating label, including
voltage, is compatible with your outlet’s power supply.
- To reduce likelihood of circuit overload, re and electric
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shock, do not operate with a solid state speed device, such
as a dimmer control switch. Do not use this heater with a
timer designed to automatically turn the unit on or off, as this
may accidentally disable the heater’s thermal cutout safety
feature. Use of this appliance on the same electrical circuit as
another high energy use product, such as a vacuum cleaner,
blender, variable speed fan or circular saw is not advised.
- Risk of re. Do not operate any heater with a damaged cord
or plug or after the heater malfunctions, has been dropped
or damaged in any manner. Discard heater, or return to
authorized service facility for examination and/or repair.
- Do not sit or stand on product.
- Never use the cord as a handle or otherwise yank, strain or
stretch the power cord.
- Do not insert or allow foreign objects to enter any ventilation
or exhaust opening as this may cause an electric shock or re,
or damage the heater.
- Check your heater cord and plug connections. A loose tting
outlet can cause the plug to overheat or cause a re. Be
sure plug ts tight in the outlet. Check frequently during use
to make sure plug and outlet are not hot. If so, discontinue
using heater and have outlet replaced by a qualied
electrician.
- Never ignore the signs of an electrical problem, such
as: warm outlet coverplates, sparks when plugging in or
operating, lights ickering/dimming during operation.
Immediately turn off and unplug the appliance if any such
problems are noticed. Contact a qualied electrician to
investigate possible causes before operating the appliance
again.
- Note: Heaters draw more current than small appliances,
overheating of the outlet may occur even if it has not
occurred with the other appliances.
- Before moving, repositioning, servicing, cleaning and when
not in use, use the product controls to turn off the power
and then unplug. To disconnect from outlet, grasp and pull
only the plug. Also, power off and unplug if the product will
be left unattended for an extended period of time or during
electrical storms.
- This product’s power cord is equipped with a three-prong,
grounded plug that must be inserted into a grounded
receptacle. Connect to properly grounded outlets only.
- This heater is for use with 120 volt electrical outlets. The
cord has a plug as shown at A in Figure 68.1, below. An
adapter as shown at C is available for connecting three-
blade grounding-type plugs to two-slot receptacles. The
green grounding lug extending from the adapter must
be connected to a permanent ground such as a properly
grounded outlet box. The adapter should not be used if a
three-slot grounded receptacle is available.
Figure 68.1
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- If your heater suddenly stops working:
• This heater is equipped with a thermal cutout safety feature
designed to automatically shut off when overheating is
detected. See the “RESET HEATER” instructions in this
guide to determine how to check and reset the heater.
• If the heater and other electrical products suddenly stop
working at the same time, your home circuit breaker
or fuse may have tripped due to an overload of power.
Consider only running your heater on the “low” setting,
only running one heater at once and unplugging all other
electrical products while running the heater, and/or hiring
an electrician to install an additional circuit to your home’s
electrical system.
SERVICING WARNING—To reduce risk of re, electrical
shock and injury to persons, observe the following:
- Clean your product regularly, only as is instructed in this
manual. Prior to cleaning, turn off the power on your
product and unplug. Do not use gasoline, thinners, solvents,
ammonias or other chemicals for cleaning. Refer to the
CLEANING instructions provided.
- Do not open appliance housing while product is plugged in.
To avoid risk of shock, all service and/or repairs must be done
by a Vornado Authorized Service Center.
FCC CONSUMER ADVISEMENT
This equipment has been tested and complies with Part 15
of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference,
and (2) this device must accept any interference received,
including interference that may cause undesired operation.
NOTE: This equipment has been tested and found to comply
with the limits for a Class B digital device, pursuant to part
15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and
can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful
interference to radio communications.
However, there is no guarantee that interference will not occur
in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of
the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and the
receiver.
- Connect the equipment into an outlet on a circuit different
from that to which the receiver is connected.
- Contact Vornado Consumer Service or dealer or an
experienced radio/TV technician for help.
Changes or modications not expressly approved by the party
responsible for compliance could void the user’s authority to
operate the equipment.
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Supplier’s FCC Declaration of Conformity
Unique Identier: Vornado Model VMHi500
Responsible Party: Vornado Air LLC
Mailing Address : 415 E. 13th St., Andover, KS 67002
Contact: www.vornado.com
SAVE THESE
INSTRUCTIONS
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English
This Product includes a remote containing a replaceable
CR2032 Button Cell Battery (3V).
WARNING
• INGESTION HAZARD: This product contains a
button cell or coin battery.
• DEATH or serious injury can occur if ingested.
• A swallowed button cell or coin battery can
cause Internal Chemical Burns in as little as 2
hours.
• KEEP new and used batteries OUT OF REACH
of CHILDREN.
• Seek immediate medical attention if a battery
is suspected to be swallowed or inserted
inside any part of the body.
- Call a local poison control center for treatment information.
If you think batteries might have been swallowed or placed
inside any part of the body, seek immediate medical
attention. In the US call the National Poison Control Center at
1-800-222-1222 or 202-625-3333.
- Even used batteries may cause severe injury or death. New
and used batteries may cause injury. Keep new and used cells
(or batteries) away from children.
- Always completely secure the battery compartment. If the
battery compartment does not close securely, stop using the
product, remove the batteries, and keep them away from
children.
- Ensure the batteries are installed correctly according to
polarity (+ and -).
- Do not mix old and new batteries, different brands or types
of batteries, such as alkaline, carbon-zinc, or rechargeable
batteries.
- Do not force discharge, recharge, disassemble, heat above
104˚F / 40˚C or incinerate. Doing so may result in injury due to
venting, leakage or explosion resulting in chemical burns.
- Non-rechargeable batteries are not to be recharged.
- Remove and immediately recycle or dispose of used
batteries according to local regulations and keep away from
children. Do NOT dispose of batteries in household trash or
incinerate.
- BATTERY DISPOSAL: Please dispose of batteries according
to the local laws and regulations of your region, and while
keeping them away from children. Some batteries may be
recycled and accepted for disposal at your local recycling
center. DO NOT DISPOSE OF BATTERIES IN FIRE.
BATTERIES MAY EXPLODE OR LEAK.
- Remove and immediately recycle or dispose of batteries
from equipment not used for an extended period of time
according to local regulations.
SAVE THESE
INSTRUCTIONS
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SAFETY FEATURES
AUTOMATIC SAFETY
SHUT-OFF SYSTEM
If airow becomes blocked,
power to heater is shut off to
prevent overheating.
METAL CONSTRUCTION
Forged from steel to be
re-resistant, yet cool to
the touch.
GROUNDED HEAVY-DUTY
POWER CORD
Adds durability and a
more-secure wall connection.
POWER CORD STORAGE
Safely store excess cord in
tray on back of heater.
FINGER-FRIENDLY DESIGN
Resists curious ngers.
AUTOMATIC TIP-OVER PROTECTION
If heater tips over, safety shut-off system
cuts power to heater. Position heater
back in upright position. Press Power
button and power is restored. Heater
returns to last stored setting.
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CONTROLS
POWER ON/OFF
MODE
High Heat, Low Heat or
Fan Only
THERMOSTAT -/+
POWER INDICATOR LIGHT
Red light illuminates to
indicate the heater is on.
TIMER
This heater has a dual display
feature and both displays are
synced. One display is integrated
into the carry handle. The other
display is located on the front of
the heater.
The displays illuminate when
powered on and as settings are
adjusted. After a selection is made
the displays dim after 20 seconds.
REMOTE
CONTROL
Convenience at
your nger tips.
To change temperature display from
Fahrenheit to Celsius, press and hold (+)
and ( ) for 1 second.
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HOW TO USE
Before use, check appliance for visible damage. DO NOT USE THIS HEATER if there is evidence of damage. If any damage is found, contact
Vornado Air LLC at 1-800-234-0604.
1. Use integrated handle on top of heater for
lifting and carrying.
2. Position heater so airow is not obstructed.
3. Unwrap power cord from storage tray on back
of heater. Plug power cord into standard
grounded wall outlet.
4. Press the Power button and select Mode or
Fan Only . Room temperature will illuminate
on both displays. Set thermostat to desired
temperature using -/+. SET TEMP numbers
will ash on both displays as you adjust.
Once the selection is made it will ash for ve
seconds, become constant for ve seconds
and then returns to room temperature. The
displays will then dim after 20 seconds. Default
settings upon rst use will be High Heat and set
temperature of 75 degrees.
5. Set timer to automatically power the unit off by
pressing . 0 will ash on both top and front
displays. Press to select the amount of time in
one-hour intervals, up to 12 hours. User can also
use -/+ to select the amount of time.
After a selection is made or after ve seconds
of inactivity, the number selection will stop
ashing and become constant. It is then
displayed for ve seconds, before room
temperature is displayed again. To cancel the
timer operation, select 0 hours or hold for
three seconds.
The white indicator light on front display and
TIMER on top display will illuminate to indicate
the timer is on.
COOL DOWN
When you power off your heater while in
High or Low heat mode, it automatically
enters a cool down routine in which the
heating element turns off and the fan
exhausts remaining heat. During Cool
Down, both top and front displays count
down before powering off completely.
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Your VMHi500 heater remote includes (1) coin-style CR2032 3V battery. Battery comes pre-installed. Remove battery pull tab before rst use. The
pre-installed battery has a 1 year life expectancy (dependent on usage) after the tab has been pulled from the remote. The remote is located
inside the EPS Styrofoam surrounding the front and back of the heater. Look for the REMOTE (
È
) sticker afxed to the remote polybag inside
the EPS Styrofoam.
REMOTE CONTROL
1. For battery replacement, the remote
requires one coin-style CR2032 3V battery.
Always use the correct size and grade of
battery for this product.
2. To replace battery, open battery door
on the back side of the remote control
(you will need to loosen the small screw
on door using a #1 Phillips screwdriver
- screwdriver not included). If necessary,
clean the battery contacts and also those
of the device prior to battery installation.
Remove any plastic protection from the
battery and place it in the remote with the
+ side facing up. Replace the battery door
and screw.
Note: Remove battery from the remote
control when not in use for an extended
period of time and always remove dead
battery immediately and replace with
fresh. Do not store dead battery in remote.
3. Your remote control will operate the
same as the control functions located
on the heater, except when changing
modes. When changing modes, both
displays will show either LO, HI or FA
on the display as you cycle through.
Once the selection is made, it will
hold for eight seconds before room
temperature is displayed again.
The remote requires a line-of-sight path
to allow for the signal to be received
by the heater. Position the heater so
the receiver lens (inside the display
on front of heater) is visible from the
remote control.
CAUTION: DO NOT
INGEST BATTERIES.
Screwdriver required.
MODE
High Heat, Low Heat
or Fan Only.
POWER
TIMER
THERMOSTAT -/+
WARNING: This product contains a button battery. If
swallowed, it could cause severe injury or death in just 2 hours.
Seek medical attention immediately.
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CLEANING
Because your heater moves a substantial amount of air, it will need regular cleaning. Cleaning the outside of the heater is recommended
on a weekly basis. If service is required, return your heater to Vornado. See WARRANTY for instructions.
1. Unplug heater before cleaning.
2. Use brush attachment on
household vacuum cleaner to
vacuum any accumulated dust
off Front Outlet Grille.
3. Use brush attachment on
household vacuum cleaner to
vacuum any accumulated dust
off Inlet Filter on back of heater.
4. Wipe down entire heater with a
soft, dry cloth.
Note: Inlet Filter on back of heater
is not removable.
Note: Do not modify the product
with any aftermarket accessory.
You should periodically blow
out the heater with pressurized
air to keep heat element and
motor clear of dust, hair and debris
that can build up inside the heater
as it moves air during use. This also
eliminates unwanted odors caused
by accumulation of these particles
inside the unit.
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English
During the off-season or after extended periods of non-use, you may
choose to store your heater. To ensure long life of the product, it is
recommended to store your heater by following these instructions:
1. Unplug power cord, wrap cord and slide inside storage tray on
back of heater.
2. Cover, or place back in retail carton if available. This prevents
heater from accumulating dust over time.
3. Store heater in cool and dry location.
RESETTING YOUR VORNADO HEATER
Your Vornado Heater has a multilevel safety shut-off system designed
to prevent overheating. Overheating may occur when the inlets or
outlet are blocked. If this happens, the safety shut-off system cuts
power to the heater and you must manually reset the heater.
1. Power heater off, then unplug power cord.
2. Remove any obstructions.
3. Wait 5–10 minutes, allowing heater to cool down.
4. Plug in power cord and place heater in desired position.
5. Power heater On. Your Vornado Heater should now
function normally.
Note: If the safety shut-off system repeatedly shuts off your heater
or if it will not reset after following the above procedure, call
Vornado Consumer Services Department toll-free at
1-800-234-0604.
STORAGE RESET HEATER
Cleaning is recommended before storage.
DISPOSAL
Dispose of all packaging
materials in an environmentally
responsible manner.
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TROUBLESHOOTING
POSSIBLE CAUSE AND SOLUTIONPROBLEM
Unit is not plugged in. Plug power cord into electrical outlet.
Household circuit breaker / ground fault circuit interrupter has tripped or blown fuse. Reset circuit breaker
/ ground fault circuit interrupter, or replace fuse. See IMPORTANT SAFETY INSTRUCTIONS.
Unit has overheated. Automatic Safety Shut Off has initiated. See RESET HEATER.
Internal tip-over switch has been tripped and safety shut-off system has cut power to heater. Place heater
on level surface. See SAFETY FEATURES.
Unit is damaged or in need of repair. Cease usage and unplug. Contact Consumer Service for assistance.
Check lter and clean as necessary. See CLEANING.
Ensure unit is set to High Heat and thermostat is set to highest temperature setting.
Close all doors and windows to trap heat.
Allow unit to fully circulate heat throughout room; may take several minutes.
The battery is dead. Replace with new CR2032 3V battery. Refer to REMOTE CONTROL for instructions.
Unit fails to power on.
Airow is diminished.
Unit is not producing
sufcient amount of heat.
Remote Control is not
working.
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English
Vornado Air LLC (“Vornado”) warrants to the original consumer or purchaser this
Vornado
®
Whole Room Heater (“Product”) is free from defects in material or workmanship
for a period of ve (5) years from the date of purchase. If any such defect is discovered
within the warranty period, Vornado, at its discretion, will repair or replace the Product at
no cost.
For warranty or repair service:
Call 1-800-234-0604 or email [email protected] to obtain a Return Authorization (“RA”)
form. Please have or include your Product’s model number and serial number, as well as
your name, address, city, state, Zip code and phone number when contacting Vornado for
warranty service. Or to le a contactless warranty claim, visit vornado.com/contact-us.
After receiving the RA form, ship your Product to:
Vornado Air LLC Attn: Warranty & Repair 415 East 13th Street, Andover, KS 67002. For your
convenience, please have your model number and serial number when contacting Vornado
with service inquiries. To ensure proper handling, packages must be clearly marked with
the RA number. Packages not clearly marked with the RA number may be refused at the
receiving dock. Please allow 1-2 weeks for repair and return of your Product after the
Product is received.
Repairs not covered by the warranty or outside the warranty period will require a fee to
cover the cost of materials, labor, handling and shipping.
This warranty does not apply to defects resulting from abuse of the Product, modication,
alteration, mishandling, improper maintenance, commercial use or repair or service of the
Product by anyone other than Vornado; damages which occur in shipment or are attributed
to acts of God. Improper product use, which includes using an external device that
alters or converts the voltage or frequency of electricity, or shipping a Vornado product
to a country not intended for use will void all warranties. Any unauthorized product
modication, repair by unauthorized repair center or use of non-approved replacement
parts is not recommended and any consequences will not be covered by support services
or product warranties. The product warranty will be honored only on models that are being
used in the country intended. REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS
WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER. VORNADO SHALL NOT
BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR BREACH OF
ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT. EXCEPT TO THE EXTENT
PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED IN
DURATION TO THE DURATION OF THIS WARRANTY. Some states do not allow the
exclusion or limitation of incidental or consequential damages, or allow limitations on how
long an implied warranty lasts, so the above limitations or exclusions may not apply to you.
This warranty gives you specic legal rights, and you may have other rights that vary from
state to state. The manufacturer assumes no responsibility for damage or injury caused
by failure to follow these instructions, improper product use or unauthorized product
modications. Any such actions will invalidate the product warranty.
All company names and product names are trademarks of their respective owners.
©All rights reserved. All technical information, data and instructions for the installation,
connection and operation contained in these instructions for use correspond to the latest
available information at time of printing. The contents of this manual may differ slightly
from the actual product. Observe any additional supplements.
WARRANTY
We expect this product to be perfect. If you’re not satised with this product, let us know.
We’re Here to Help
800.234.0604
vornado.com
© 2024 Vornado Air LLC Andover, KS 67002 U.S. Patent pending. Specifications subject to change
without notice. Vornado® is a trademark owned by Vornado Air LLC.
Designed, engineered and supported in USA.
CL3-0970 R-, V00
Vornado Air, LLC
415 East 13th Street, Andover, Kansas 67002
800.234.0604 | vornado.com
